The 2018 Mercedes-Benz Metris is unique because it's the only van on the market that's sized between small and full-size commercial vans. As such, the Sprinter offers enhanced capability compared to those small vans but a more maneuverable size than the larger full-size vans.

It features a no-nonsense and functional interior and is available in two overall configurations: cargo and passenger. Both configurations are available in different wheelbases and rear door configurations, and the passenger version can be equipped as a five-, seven- or eight-seater.

The cargo version is available with tie-downs, interior panels, and upfitter packages that are designed for the wear and tear of commercial transportation duty. And since it's a Mercedes, you can equip the Metris with an array of upscale features, including simulated leather upholstery, automatic climate control, blind-spot monitoring and lane departure warning.

There is one hurdle to ownership, though, and it's the price. If you're a fleet operator only interested in the bottom line, another small van might suit you better. But overall we think the Mercedes Metris provides enough value to justify its asking price.

Trim levels & features

The 2018 Mercedes-Benz Metris is available in four versions and can be outfitted for cargo duty (with a completely open space behind the front bucket seats) or as a five-, seven- or eight-seat passenger van. The Metris Cargo is the one with an expansive cargo area, while the Passenger fills that space with two rows of seating. There are also Worker Cargo and Worker Passenger versions that cost less than their non-Worker counterparts in exchange for a shorter list of available features. An extended-wheelbase version is offered for the Metris Cargo only.

Powering the Metris is a turbocharged 2.0-liter four-cylinder engine (208 horsepower, 258 pound-feet of torque) that drives the rear wheels through a seven-speed automatic transmission. Standard features include 17-inch steel wheels, automatic headlights, remote locking and unlocking, air conditioning, wheel-mounted shift paddles, Bluetooth, and a five-speaker audio system with a USB port.

Some additional standard features depend on which Metris you buy. A 5.8-inch color screen is included on standard models and optional on Worker models, which otherwise come with a simple monochrome display. Passenger and Worker Passenger models also get a rearview mirror, rear air conditioning and a nine-speaker audio system. All Metris vans have sliding rear doors. Farther back, you'll find 270-degree swing-out rear cargo doors standard on the Metris Cargo. All others get 180-degree rear cargo doors.

The list of available option packages for Worker Cargo is relatively short. You can get the Convenience package (automatic wipers, heated mirrors, a rearview camera, cruise control, the color display and LED cargo area lighting) and the Utility package (Convenience package plus roof rails, a rearview mirror, a leather-wrapped multifunction steering wheel, a driver information display, a heated rear window, blind-spot monitoring, rails on the cargo floor and sides, and tie-downs).

On the Worker Passenger, there's also the Appearance package (Convenience package plus alloy wheels, body-colored bumpers, roof rails, a rear liftgate instead of the swing-out cargo doors, a heated rear window and simulated leather upholstery) and Comfort package (all contents of the Utility and Appearance packages plus power-sliding rear doors).

Options are broken apart into more cost-effective packages in the Cargo and Passenger models, allowing buyers to mix and match the features they want. Notable combinations include the Cold Weather package (heated front seats, a heated windshield washer system and an upgraded heater); the Premium Safety package (Utility package plus lane departure warning, forward collision warning and automated parallel parking); and the Driver Comfort package (a comfort-tuned suspension and upgraded seats with lumbar support).

Many of the options listed above are offered as stand-alone choices, as are a trailer hitch, rear privacy glass, chrome interior trim and a backup alarm. Mercedes' MasterUpfitter program allows buyers to further customize Metris Cargo vans to their business needs.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2017 Mercedes-Benz Metris Cargo (turbo 2.0L inline-4 | 7-speed automatic | FWD).

Driving

The Metris is easily the top performer in its class, with a strong engine, a smooth-shifting transmission and impressive brakes. It handles well, too.

Acceleration

The turbocharged 2.0-liter engine is energetic compared to what you'll find in other small cargo vans. Our test Metris zipped from zero to 60 mph in a quick 7.9 seconds. The seven-speed automatic offers Comfort, Eco and Manual shift modes.

Braking

During everyday driving, the Metris' brake pedal is progressive and easy to modulate. In our panic-braking test, the 4,200-pound Metris stopped from 60 mph in 119 feet, the best stopping distance in the segment.

Steering

The precise steering imbues this van with some nice qualities. It feels nimble around town and stable on the highway. We just wish the hard and seemingly unfinished plastic of the steering wheel was more pleasant to grip.

Handling

We don't set our handling expectations very high for cargo vans like the Metris. But the Metris is far from sloppy and even somewhat fun to wheel around, which makes city driving much less of a chore.

Drivability

The engine is responsive, and the transmission downshifts quickly to help slow the van smoothly to a stop. The optional auto stop-start system operates smoothly in the background. Crosswinds are noticeable despite the load-adaptive stability control with Crosswind Assist.

Comfort

Road and tire noise is pervasive on the freeway. Around town it's more forgivable. Comfort is otherwise commendable. The manually adjustable seats are comfortable enough for longer stints, the ride is agreeable, and the climate controls are easy to operate.

Seat comfort

Considering the simplicity of the driver's seat, it is surprisingly comfortable. There's a decent amount of lateral support for a cargo van. The basic manual seat adjustments, however, don't offer much personalization.

Ride comfort

The Metris is a fairly comfortable cruiser and handles road imperfections, both large and small, without complaint. We noticed little difference in ride quality between driving the van empty versus driving it filled with several hundred pounds of equipment.

Noise & vibration

2.5

As might be expected, the empty cargo area booms and rattles with road and tire noise. A thin floor and thin walls are to blame. In the wind it wooshes like a washing machine filling with water. Fill the space with gear and the drone diminishes considerably but not completely.

Climate control

Our test van was equipped with an optional automatic air-conditioning feature. Set the dial to a given temperature and lock the car. At unlock, the air conditioning cools the cabin in anticipation of your arrival without using the engine. The climate controls themselves are simple to use.

Interior

3.5

Most people will find it easy to climb into and out of this van. But there are seating position limitations once behind the wheel. Headroom and elbow room are ample. As can be expected from the Cargo model, the lack of windows reduces outward visibility, even with the available rearview camera.

Ease of use

The Metris uses switches we've seen in past Mercedes products, so most controls are straightforward and easy to use. The dials simplify functions where possible, though it could be argued that there are too many buttons alongside the navigation screen. All controls are easy to reach.

Getting in/getting out

The step-in height for this van is just 18.5 inches, which means that is as high as you have to lift a foot to get in. That puts the seat bottom at just the right height to slide in and out easily. The flat seat cushions help even more.

Driving position

The seat-to-steering wheel position will be awkward for some drivers, and the manual seat adjustments don't afford a ton of adjustment. The steering wheel tilts, but without the benefit of a telescopic adjustment, there is little opportunity to adjust the seat to your exact liking.

Roominess

The two front seats are the only obstacles to a completely open interior, so roominess is not a problem. Plenty of headroom and elbow room up front. If there is anything we'd like more of, it's legroom. A somewhat long dashboard and tall windshield add a sense of spaciousness for front passengers.

Visibility

The Metris Cargo is a panel van, which means no windows and poor visibility. A rearview camera is optional, but it's aimed too low, providing a visible range from the bumper to a few feet behind it. The front pillars are wide and create blind spots, an issue especially evident when turning.

Quality

Our Metris test van appeared well-built inside and out. We heard no squeaks or rattles aside from those inherent, and acceptable, in a vehicle built without soundproofing in mind. Frequently touched surfaces were of smooth material except for the rough-finished steering wheel.

Utility

Many features are available at additional cost to customize the cargo area, though small-item storage is limited. The same can be said for other cargo-specific vans. Overall, it's a very capable van for hauling and getting work done. In the area of utility, the Metris is as capable as its peers.

Small-item storage

Small-item storage is limited for front passengers. There are two in-dash bins, two cupholders, and clipboard-size cutouts on top of the dashboard.

Cargo space

The Metris offers cargo area features such as variable cargo tie-down positions, partitions and LED lighting. Its 186 cubic feet of cargo volume rises slightly on the extended-wheelbase version to 199 cubic feet. You can get a rear liftgate or swing-out rear cargo doors that open 270 degrees.

Towing

The Metris Cargo has a 5,000-pound towing capacity. There isn't another van in this segment that comes close. It is also prewired for trailer use and has a 3.46 axle ratio. A trailer hitch is sold as optional equipment.

Hauling

The Metris Cargo has a 2,502-pound payload capacity, while its peers have a 1,800-pound capacity or lower. It also has a best-in-class gross vehicle weight rating (GVWR) of 6,724 pounds.

Technology

There is just enough technology in the Metris to get by. Nothing is cutting-edge. But for a workhorse cargo van, the Metris has about everything you'll need.

Audio & navigation

The Metris Cargo covers the basics: a 5.8-inch navigation screen, AM/FM radio, a USB port and auxiliary jack. The navigation functionality is of entry-level quality but feels sufficient in this application. The same can be said of the five-speaker audio system up front.

Smartphone integration

Bluetooth is standard in the Metris. Phone pairing is fairly logical, and it is easy enough to use the hands-free feature without too much distraction from the road.

Voice control

2.5

Our test vehicle did not have voice controls. Navigation voice controls are an option through the Multi-Function Wheel package, but they do not work for phone controls. Phone-based features such as Siri can be used as a work-around.

Consumer reviews

Read what other owners think about the 2018 Mercedes-Benz Metris.

Overall Consumer Rating

4.01 reviews

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So far ,so good!

Fredjgeiger,08/12/2018

Just had the van 1 1/2 weeks ( after waiting 8 months for my order to arrive) and quite happy after 300 miles. Comfort Is very good for a van- after all it's a Mercedes car with a metal box on It, instead of a car body. Decent handling and I got 28+ mpg at 60 miles an hour average on a country highway even though the motor should loosen up and Do even better. It doesn't feel like it

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Features & Specs

MSRP

$33,900

MPG

20 city / 23 hwy

Seats 7

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

MSRP

$29,950

MPG

21 city / 24 hwy

Seats 2

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

MSRP

$25,995

MPG

21 city / 24 hwy

Seats 2

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

MSRP

$30,450

MPG

21 city / 24 hwy

Seats 2

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

See all 2018 Mercedes-Benz Metris Minivan features & specs

Safety

Our experts’ favorite Metris safety features:

Hill Start Assist: Prevents the Metris from rolling backward on a hill from a stop when the driver releases the brake and presses the accelerator.
Blind-Spot Assist: Displays a visual warning if a vehicle is in your blind spot. Sounds an alert if you move into a space occupied by another vehicle.
Collision Prevention Assist: Sounds an alert if the Metris is approaching the vehicle in front too quickly.

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More about the 2018 Mercedes-Benz Metris

The 2018 Mercedes-Benz Metris is a midsize cargo van that is larger than other small cargo vans yet offers similar city-friendly maneuverability. It can also be ordered as a passenger van if you'd rather use it for shuttling duties, an option that few of its rivals offer. As with most Mercedes vehicles, additional extras for the standard Passenger and Cargo models are spread throughout multiple option packages as well as stand-alone upgrades. Lower-priced Worker versions of these two models are structured differently, with options bundled into a smaller number of packages.

The Metris is offered in two-seat Cargo and five-, seven- or eight-seat Passenger models. Each is available in standard or Worker trim levels. All four combinations share the same basic features and robust turbocharged four-cylinder engine, which is considerably more powerful than those in competing vans. Standard features are lacking compared to what you'll find in other Mercedes vehicles but are right in line by segment standards. They include automatic headlights, remote locking and unlocking, air conditioning and Bluetooth.

Many more features are available and are grouped into different packages, depending on which configuration you start out with. Generally, Worker models have a lower base price and fewer choices than the standard models. Only a few exterior colors are available, and features are grouped into two to three pricey packages. The standard Passenger and Cargo models carry a higher sticker but offer a greater degree of customization, and additional features are grouped into a larger number of reasonably priced packages.

Although many extras are available for all Metris models, there are a few unique options for Passenger and Cargo models. Cargo versions can be ordered with 270-degree swing-out cargo doors (the doors are flush with the body when fully open), cargo rails with anchors, a refrigeration prep package, and storage solutions via the MasterUpfitter program. Passenger models are eligible for power-sliding rear doors, automatic climate control, and seating for five, seven or eight.

The 2018 Mercedes-Benz Metris is slightly more expensive than competitors in Worker form, while standard models are dearer still. But the Metris is also larger than its contemporaries, the engine is more powerful, and its payload and towing capabilities are greater. Materials and build quality also feel superior to what you'll find in rivals. If you believe the Metris' benefits are worth the extra cost, use Edmunds' peerless shopping tools to find your perfect cargo or passenger van.

2018 Mercedes-Benz Metris Minivan Overview

What do people think of the 2018 Mercedes-Benz Metris Minivan?

Consumer ratings and reviews are also available for the 2018 Mercedes-Benz Metris Minivan and all its trim types. Overall, Edmunds users rate the 2018 Metris Minivan 4 on a scale of 1 to 5 stars. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2018 Metris Minivan.

Edmunds Expert Reviews

Edmunds experts have compiled a robust series of ratings and reviews for the 2018 Mercedes-Benz Metris Minivan and all model years in our database. Our rich analysis includes expert reviews and recommendations for the 2018 Metris Minivan featuring deep dives into trim levels and features, performance, mpg, safety, interior, and driving. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

Read our full review of the 2018 Mercedes-Benz Metris Minivan here.

Our Review Process

This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

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Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including all models of the 2018 Mercedes-Benz Metris Minivan and all available trim types. Rich, trim-level features & specs and options data tracked for the 2018 Mercedes-Benz Metris Minivan include (but are not limited to): MSRP, available incentives and deals, average price paid, warranty information (basic, drivetrain, and maintenance), features (interior and exterior color, upholstery, bluetooth, navigation, cruise control, parking assistance, lane sensing, keyless ignition, satellite radio, folding rears seats,run flat tires, wheel type, tire size, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, torque, engine displacement, transmission), fuel economy and MPG (city, highway, and combined, fuel capacity, range), vehicle dimensions (interior cabin space, vehicle length and width, seating capacity, cargo space). Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, vehicle dimensions, consumer rating, edmunds expert review, safety rating, and color.

Should I lease or buy a 2018 Mercedes-Benz Metris?

Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

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2018 Mercedes-Benz Metris Minivan

Mercedes-Benz Metris years

2018 Mercedes-Benz Metris Minivan pricing

Which Metris does Edmunds recommend?

Edmunds' Expert Review

Overall rating

Trim levels & features

Trim tested

Driving

Acceleration

Braking

Steering

Handling

Drivability

Comfort

Seat comfort

Ride comfort

Noise & vibration

Climate control

Interior

Ease of use

Getting in/getting out

Driving position

Roominess

Visibility

Quality

Utility

Small-item storage

Cargo space

Towing

Hauling

Technology

Audio & navigation

Smartphone integration

Voice control

Most helpful consumer reviews

Features & Specs

Safety

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Our Review Process

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