Small vans are ideal for contractors and shuttle fleets that have substantial cargo or transportation requirements but don't need large, expensive full-size vans. They are far easier to navigate crowded city centers than their larger counterparts, and their modest capabilities allow for more fuel-efficient engines. But for some uses, they just aren't big enough. Enter the 2017 Mercedes-Benz Metris. It splits the size difference between small and full-size vans, becoming the only midsize cargo and passenger van on the market.

Despite the premium nameplate, the Metris doesn't cost much more than its smaller competitors. You pay a little more than rivals for the larger cargo area, as well as the option for three-row passenger seating (not all vans in this segment offer additional seating behind the front row). With 208 horsepower on tap, the Metris is also considerably more powerful than the others yet returns similar fuel economy. Prospective buyers shouldn't be discouraged by the fancy badge and slightly higher price.

Trim levels & features

The 2017 Mercedes-Benz Metris can be outfitted for work duty (with a completely open space behind the front bucket seats) or seven- or eight-seat passenger hauling. It's available in four versions. The Metris Cargo is the one with an expansive cargo area, while the Passenger fills that space with two rows of seating. There are also Worker Cargo and Worker Passenger versions that cost less than their non-Worker counterparts in exchange for a shorter list of available features.

Powering the Metris is a turbocharged 2.0-liter four-cylinder engine (208 horsepower, 258 pound-feet of torque) that drives the rear wheels through a seven-speed automatic transmission. Standard features include 17-inch steel wheels, automatic headlights, remote locking and unlocking, air-conditioning, wheel-mounted shift paddles, Bluetooth and a five-speaker audio system with a USB port.

Some additional standard features depend on which Metris you buy. A 5.8-inch color screen is included on standard models and optional on Worker models (which otherwise come with a simple monochrome display). Passenger and Worker Passenger models also get a rearview mirror, rear air-conditioning and a nine-speaker audio system. All Metris vans have sliding rear doors. Further back, you'll find 270-degree swing-out rear cargo doors standard on the Metris Cargo while all others get 180-degree rear cargo doors.

The list of available option packages for the Worker Cargo is relatively short. You can get the Convenience package (automatic wipers, heated mirrors, a rearview camera, cruise control, the color display and LED cargo area lighting) and the Utility package (Convenience package plus roof rails, a rearview mirror, a leather-wrapped multifunction steering wheel, a driver information display, a heated rear window, blind-spot monitoring, rails on the cargo floor and sides and tie-downs).

On the Worker Passenger, there's also the Appearance package (Convenience plus alloy wheels, body-colored bumpers, roof rails, a rear liftgate instead of the swing-out cargo doors, a heated rear window and simulated leather upholstery) and the Comfort package (all contents of the Utility and Appearance packages plus power-sliding rear doors).

Options are broken apart into more cost-effective packages in the Cargo and Passenger models, allowing buyers to mix and match the features they want. Notable combinations include the Cold Weather package (heated front seats, a heated windshield washer system and an upgraded heater); the Premium Safety package (Utility plus lane departure warning, forward collision warning and automated parallel parking); and the Driver Comfort package (a comfort-tuned suspension and upgraded seats with lumbar support).

Many of the options listed above are offered as stand-alone choices, as are a trailer hitch, rear privacy glass, chrome interior trim and a backup alarm. Mercedes' MasterUpfitter program allows buyers to further customize Metris Cargo vans to their business needs.

Driving

The Metris is easily the top performer in its class, with a strong engine, a smooth-shifting transmission and impressive brakes. It handles well, too.

Acceleration

The turbocharged 2.0-liter engine generates 208 horsepower and 258 pound-feet of torque. It is energetic compared to what you'll find in other small cargo vans. Our test Metris zipped from 0 to 60 mph in a quick 7.9 seconds. The seven-speed automatic offers Comfort, Eco and Manual shift modes.

Braking

During everyday driving, the Metris' brake pedal is progressive and easy to modulate. In our panic-braking test, the 4,200-pound Metris stopped from 60 mph in 119 feet, the best stopping distance in the segment.

Steering

The precise steering imbues this van with some nice qualities. It feels nimble around town and stable on the highway. We just wish the hard and seemingly unfinished plastic of the steering wheel was more pleasant to grip.

Handling

We don't set our handling expectations very high for cargo vans like the Metris. However, the Metris is far from sloppy and even somewhat fun to wheel around, which makes city driving much less of a chore.

Drivability

The engine is responsive, and the transmission downshifts quickly to help slow the van smoothly to a stop. The optional auto stop-start operates smoothly in the background. Crosswinds are noticeable despite the load-adaptive stability control with Crosswind Assist.

Comfort

Road and tire noise is pervasive on the freeway. Around town it's more forgivable. Comfort is otherwise commendable. The manually adjustable seats are comfortable enough for longer stints, the ride is agreeable, and climate controls easy to operate.

Seat comfort

Considering the simplicity of the driver's seat, it is surprisingly comfortable, even after three hours in the saddle. There's a decent amount of lateral support for a cargo van. The basic manual seat adjustments, however, don't offer much personalization.

Ride comfort

The Metris is a fairly comfortable cruiser and handles road imperfections, both large and small, without complaint. We noticed little difference in ride quality between driving the van empty and filled with several hundred pounds of equipment.

Noise & vibration

2.5

As might be expected, the empty cargo area booms and rattles with road and tire noise. Thin walls and a thin floor are to blame. In the wind it wooshes like a washing machine filling with water. Fill the space with gear and the drone diminishes considerably but not completely.

Climate control

Our car was equipped with an optional automatic air-conditioning feature. Set the dial to a given temperature and lock the car. At unlock, the A/C cools the cabin in anticipation of your arrival without using the engine. Climate controls themselves are simple: one dial for fan speed, one for temp.

Interior

3.5

Most people will find it easy to climb into and out of this van. But there are seating position limitations once behind the wheel. Headroom and elbow room are ample. As can be expected from the Cargo model, the lack of windows reduces outward visibility, even with the available rearview camera.

Ease of use

The Metris uses switches we've seen in past Mercedes products, so most controls are straightforward and easy to use. Dials simplify functions where possible, though it could be argued that there are too many buttons alongside the navigation screen. All controls are easy to reach.

Getting in/getting out

The step-in height for this van is just 18.5 inches, which means that is as high as you have to lift a foot to get in. That puts the seat bottom at just the right height to slide in and out easily. Flat seat cushions aid this even more.

Driving position

The seat-to-steering wheel position will be awkward for some drivers, and the manual seat adjustments don't afford a ton of adjustment. The steering wheel tilts, but without the benefit of a telescopic adjustment, there is little opportunity to adjust the seat to your exact liking.

Roominess

Two front seats are the only obstacles to a completely open interior, so roominess is not a problem. Plenty of headroom and elbow room up front. If there is anything we'd like more of, it's legroom. A somewhat long dashboard and tall windshield add a sense of spaciousness for front passengers.

Visibility

The Metris Cargo is a panel van, which means no windows and poor visibility. A rearview camera is optional but it's aimed too low, providing a visible range from the bumper to a few feet behind it. The front pillars are wide and create blind spots, an issue especially evident when turning.

Quality

Our Metris test van appeared well-built inside and out. There were no squeaks or rattles aside from those inherent, and acceptable, in a vehicle built without soundproofing in mind. Frequently touched surfaces were of smooth material except for the rough-finished steering wheel.

Utility

Many features are available at additional cost to customize the cargo area, though small-item storage is limited. The same can be said for other cargo-specific vans. Overall, it's a very capable van for hauling and getting work done. In the area of utility, the Metris is as capable as its peers.

Small-item storage

Small-item storage is limited for front passengers. There are two in-dash bins, two cupholders and clipboard-sized cutouts on top of the dashboard.

Cargo space

Like its competitors, the Metris offers cargo area features such as variable cargo tie-down positions, partitions, LED lighting and sliding cargo doors. Its 186 cubic feet of cargo volume is average. You can get a rear liftgate or swing-out rear cargo doors that open outward 270 degrees.

Towing

The Metris Cargo has a 5,000-pound towing capacity. There isn't another van in this segment that comes close. It is also prewired for trailer use and has a 3.46 axle ratio. A trailer hitch is sold as optional equipment.

Hauling

The Metris Cargo has a 2,502-pound payload capacity while its peers have an 1,800-pound capacity or less. It also has a best-in-class gross vehicle weight rating (GVWR) of 6,724 pounds.

Technology

There is just enough technology in the Metris to get by. Nothing here is cutting-edge. But for a workhorse cargo van, the Metris has just about everything you'll need.

Audio & navigation

The Metris Cargo covers the basics: a 5.8-inch navigation screen, AM/FM radio, a USB port and auxiliary jack. The navigation functionality is of entry-level quality but feels sufficient in this application. The same can be said of the five-speaker audio system up front.

Smartphone integration

Bluetooth is standard in the Metris. Phone pairing is fairly logical, and it is easy enough to use the hands-free feature without too much distraction from the road.

Voice control

2.5

Our test vehicle did not have voice controls. Navigation voice controls are an option through the Multi-Function Wheel package, but they do not work for phone controls. Phone-based features such as Siri can be used as a work-around.

Top consumer reviews

Read what other owners think about the 2017 Mercedes-Benz Metris.

4 reviews

Road trip review

Norfla71,07/29/2017

Van is borrowed from my mother, who put just under 3,000 miles on it in about 6 months. Taking a trip with the family for 3 weeks, starting in Jacksonville, FL, going through DC, Hershey, Columbus and Dayton, Ohio, Dearborn, Michigan and back through NC before returning home; about , 2,000 miles roundtrip. First leg from Jax to DC, about 750 miles non-stop. After 4 hours needed to get a

roadrunner

kmurray,06/13/2017

ordered optional seats and they are very comfortable,fuel economy at 75 was 25.5 mpg,...cruises at 75 easily...7 speed trans. is a pleasure to drive.,u will not believe the power of the 4cy, perfect except four :needs to be 6" higher,would still fit in a garage and would help walking around...road noise in cargo van...will insulate....,needs to burn regular fuel instead of recomened 91

9 Metris vans and nothing but problems

MetrisOwner,04/11/2018

We have dedicated a purchase order for 9 Metris vans so far, nothing but problems with them. All vans at 15k or less in miles. Transmission shifter failure, electronic issues, climate control venting and display issue, multi check engine lights, tires and alignment issues, incorrect maintenance alerts on display. Don't be fooled for the 15k mile service interval either, its not exactly

Nice vehicle

Joe Bush,01/20/2018

I like it but the seats are not that comfortable for any long distance travel.

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Features & Specs

MSRP

$25,995

MPG

21 city / 24 hwy

Seats 2

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

MSRP

$28,950

MPG

21 city / 24 hwy

Seats 2

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

MSRP

$29,995

MPG

20 city / 23 hwy

Seats 7

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

MSRP

$32,900

MPG

20 city / 23 hwy

Seats 7

7-speed shiftable automatic

Gas

208 hp @ 5500 rpm

See all 2017 Mercedes-Benz Metris Minivan features & specs

Safety

Our experts’ favorite Metris safety features:

Hill Start Assist: Prevents the Metris from rolling backward on a hill from a stop when the driver releases the brake and presses the accelerator.
Blind-Spot Assist: Displays a visual warning if a vehicle is in your blind spot. Sounds an alert if you move into a space occupied by another vehicle.
Collision Prevention Assist: Sounds an alert if the Metris is approaching the vehicle in front too quickly.

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Mercedes-Benz Metris 2017 Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)

12,574 miles

Used 2017

Mercedes-Benz Metris

Passenger

(13)

Universal Auto Group

23.5 mi away

List~~$32,995~~

Est.Loan: $601/mo

Fair Deal!

$300 Below Market

View Details

Dealer Notes

This vehicle was hand selected from Mercedes Benz financial. This 2017 Metris is built to move 8 people very comfortably. The $45,870 original MSRP puts this Metris in a league of its own! *$11,975 Optional equipment* *Mercedes-benz corporate vehicle. (Never been titled before)* *No accidents* *Factory warranty remaining till 6-4-2022 or 50,000 miles* *4 Keys* *Professionally detailed* *All vehicles have been inspected to assure maximum satisfaction* *Rare “Premium Safety Package” * *SALE PRICE* *Free shipping to 35 states* We understand how busy life can be so we offer FACTIME & SKYPE viewings of any of our vehicles at your convenience. Call 301-495-3400 to schedule DRIVER COMFORT PACKAGE: $720 Comfort Passenger Seat, lumbar support, Comfort Driver Seat, lumbar support, Driver Seat Lumbar Support, Passenger Seat Lumbar Support, 2 Additional Master Keys, Passenger Seat Backrest Storage Net, Driver Seat Backrest Storage Net, Comfort Suspension DRIVER EFFICIENCY PACKAGE: $1,750 Buffer Battery For Start/Stop, Rear View Camera, Fog Lamps, Becker Map Pilot Navigation System, Lower Console Storage Tray, Cruise Control, ECO Start/Stop PREMIUM SAFETY PACKAGE W/ PARKTRONIC PACKAGE: $2,340 Lane Keeping Assist, Illuminated Front Exits, Blind Spot Monitoring, First-Aid Kit, Collision Prevention Assist, Heated & Electrically Adjustable Exterior Mirrors, Leather Rim Steering Wheel w/Chrome Trim, Parktronic w/Active Parking Assist, Multifunction Steering Wheel w/Trip Computer, 4.2'' Pixel Matrix Display, chrome dials, Rain Sensor PREMIUM EXTERIOR PACKAGE: $1,175 Bumpers Painted In Vehicle Color, Wheels: 20-Spoke 7J x 17'' Light Alloy, Roof Rails-Black COLD WEATHER PACKAGE: $755 Heated Front Passenger Seat, Heated Driver Seat, Heated Windshield Washer System, Electric Booster For Heating ENHANCED AC PACKAGE: $1,030 Automatic Climate Control, Air Conditioning Enhanced Power PREMIUM INTERIOR PACKAGE: $650 Interior Chrome Accents, door handles, surrounding trim and outboard air vents, Front Footwell Lighting, Rear Carpeting, Front Carpeting, Illuminated Vanity Mirrors, Premium Overhead Control Panel, Rear Grab Handle Reading Lights TAILGATE SURROUNDING LIGHTING $760 POWER SLIDING DOOR RIGHT SIDE $760 POWER SLIDING DOOR LEFT SIDE: $760 ADDITIONAL SEAT, 2ND ROW, FOLDING CURBSIDE: $380 $45,870 ORIGINAL MSRP

32,409 miles

Used 2017

Mercedes-Benz Metris

Passenger

Autoleader

47.6 mi away

List$25,990

Est.Loan: $473/mo

View Details

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More about the 2017 Mercedes-Benz Metris

The 2017 Mercedes-Benz Metris is a midsize cargo van that is larger than other small cargo vans while offering similar city-friendly maneuverability. It can also be ordered as a passenger van if you'd rather use it for shuttling duties, an option that few of its rivals offer. As with most Mercedes vehicles, additional extras for the standard Passenger and Cargo models are spread throughout multiple options packages, as well as stand-alone upgrades. Worker versions of these two models are structured differently, with options bundled into a smaller number of packages.

The Metris is offered in two-seat Cargo and seven- or eight-seat Passenger models. Each is available in standard or Worker trim levels. All four combinations share the same basic features and robust turbocharged four-cylinder engine, which is considerably more powerful than those in competing vans. Standard features are lacking compared to what you'll find in other Mercedes vehicles but are right in line by segment standards. These include automatic headlights, remote locking and unlocking, air-conditioning and Bluetooth.

Many more features are available and are grouped into different packages, depending on which configuration you start out with. Generally, Worker models have a lower base price and fewer choices than the standard models. Only a few exterior colors are available, and features are grouped into two to three pricey packages. Standard Passenger and Cargo models carry a higher sticker but offer a greater degree of customization, and additional features are grouped into a larger number of reasonably priced packages.

Although many extras are available for all Metris models, there are a few unique options for Passenger and Cargo models. Cargo versions can be ordered with 270-degree swing-out cargo doors (doors are flush with the body when fully open), cargo rails with anchors, a refrigeration prep package, and storage solutions via the MasterUpfitter program. Passenger models are eligible for power-sliding rear doors, automatic climate control and seating for seven or eight.

The 2017 Mercedes-Benz Metris is slightly more expensive than competitors in Worker form, while standard models are dearer still. But the Metris is also larger than its contemporaries, the engine is more powerful, and its payload and towing capabilities are greater. Materials and build quality also feel superior to what you'll find in rivals. If you believe the Metris' benefits are worth the extra cost, use Edmunds' peerless shopping tools to find your perfect cargo or passenger van.

2017 Mercedes-Benz Metris Minivan Overview

What do people think of the 2017 Mercedes-Benz Metris Minivan?

Consumer ratings and reviews are also available for the 2017 Mercedes-Benz Metris Minivan and all its trim types. Overall, Edmunds users rate the 2017 Metris Minivan 3 on a scale of 1 to 5 stars. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2017 Metris Minivan.

Edmunds Expert Reviews

Edmunds experts have compiled a robust series of ratings and reviews for the 2017 Mercedes-Benz Metris Minivan and all model years in our database. Our rich analysis includes expert reviews and recommendations for the 2017 Metris Minivan featuring deep dives into trim levels and features, performance, mpg, safety, interior, and driving. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

Read our full review of the 2017 Mercedes-Benz Metris Minivan here.

Our Review Process

This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

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Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including all models of the 2017 Mercedes-Benz Metris Minivan and all available trim types. Rich, trim-level features & specs and options data tracked for the 2017 Mercedes-Benz Metris Minivan include (but are not limited to): MSRP, available incentives and deals, average price paid, warranty information (basic, drivetrain, and maintenance), features (interior and exterior color, upholstery, bluetooth, navigation, cruise control, parking assistance, lane sensing, keyless ignition, satellite radio, folding rears seats,run flat tires, wheel type, tire size, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, torque, engine displacement, transmission), fuel economy and MPG (city, highway, and combined, fuel capacity, range), vehicle dimensions (interior cabin space, vehicle length and width, seating capacity, cargo space). Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, vehicle dimensions, consumer rating, edmunds expert review, safety rating, and color.

Should I lease or buy a 2017 Mercedes-Benz Metris?

Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

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2017 Mercedes-Benz Metris Minivan

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Used

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Which Metris does Edmunds recommend?

Edmunds' Expert Review

Overall rating

Trim levels & features

Driving

Acceleration

Braking

Steering

Handling

Drivability

Comfort

Seat comfort

Ride comfort

Noise & vibration

Climate control

Interior

Ease of use

Getting in/getting out

Driving position

Roominess

Visibility

Quality

Utility

Small-item storage

Cargo space

Towing

Hauling

Technology

Audio & navigation

Smartphone integration

Voice control

Features & Specs

Safety

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