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Consumer Reviews for the Mercedes-Benz GLK-Class
Read recent reviews for the Mercedes-Benz GLK-Class
Don't purchase now - 2020
Michael, 01/10/2020
2014 Mercedes-Benz GLK-Class GLK250 BlueTEC 4MATIC 4dr SUV AWD (2.1L 4cyl Turbodiesel 7A)
As a caveat, this review represents my personal opinion as well as experience.
For starters, I want to say that the comfort level and handling of this vehicle are great. We enjoy some of the options and have had an overall decent experience with the car as far as driveability goes.
However...
Now that this model has been discontinued for some time, I highly recommend that you consider … carefully before purchasing it used. We own a 2014 GLK250 diesel that is in beautiful condition and is well cared for. Oil changes have always been on time as well as scheduled maintenance. The manufacturer's power trans warranty was for 50,000 miles or 4 years. At only 6 years old and 57,000 miles (low mileage), the transfer case has now gone bad. The cost for at Mercedes for the initial diagnosis was $155. Once the diagnosis was made, I was informed that a second diagnosis would have to be made to find out exactly what is wrong with the power transfer case - an additional $640. I'm waiting on a callback, but I can only guess that, with labor and parts, my total will be around $2000.
Also, we have had an O2 sensor issue, an ABS sensor issue, a windshield wiper fluid issue, as well as a power fluid sensor issue. All of this with much less than 60k miles!
Needless to say, once this issue has been resolved, we are going to select a non-Mercedes vehicle and trade this one in for something more reliable.
Update: The issue was the planetary gear in the transfer case. The total cost was a little over $2100.00. It's a shame really. This has not been a stellar experience as a first-time Mercedes owner.
Update #2: After yet another major issue (3 full weeks at the dealership) and only 6 months of ownership, we finally sold the little troublemaker!
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