Used 2016 Mercedes-Benz CLA-Class Consumer Reviews
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We have a limited number of reviews for the 2016 CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.
Beautiful Styling, Great Safety Features, Moderate Performance
filmdog, 02/01/2015
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
11 of 14 people found this review helpful
My wife and I have owned many cars. This is the best looking of the entire lot. We opted for just about every safety and appearance feature, and we got terrific safety, and head-turning style. The engine, however, is the standard 208 horse turbo four, and that's where things get less spectacular. Rated acceleration is good on paper, but you can feel the tiny powerplant revving hard to yield reasonably brisk results. Compared to a 350E that I drove recently, the CLA feels like an underpowered toy. No surprise given the price difference. Handling is good. The feel is "light", but nonetheless stable and precise. A tiny gas tank requires frequent refills.Mileage is fair--with Econ mode OFF.
It just needs a more refined drive
J, 08/29/2015
2015 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
10 of 13 people found this review helpful
I've had this car now for a few months. I haven't put that many miles on it so I don't know how it will hold up long term, but overall I've been happy. It's great for a young person looking for a small fun car. That said, it does have an extraordinarily rough drive. You feel every single bump in the road, road noise is relatively high and the dual clutch transmission is pretty mediocre (it downshifts randomly sometimes and the manual mode is way to slow to respond). If these three things were fixed, I'd give this car five stars. Oh and also, to everyone those headroom in the back is snug, how often are you driving around with more than two people taller than 5' 10'' for an extended period of time? Because tall people can sit in the front, short people can sit in the back, and it's usually fine. It's not that big a cost for a nice sloping roofline. PROS -phenomenal exterior style -great rear trunk space in its class, particularly with easy to fold second row seats -elegant interior styling -great handling -great fuel economy -fun car -nice sunroof CONS -unacceptably rough and loud ride for its class -mediocre dual clutch transmission that downshifts randomly and has aggravating lag when used manualy -infotainment screen looks like a cheap tacked-on afterthought -infotainment system and voice controls are poorly designed, navigation system subpar to google maps so you won't ever use it even though you wish you could -options overpriced
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2016 Mercedes-Benz CLA-Class for sale near you
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- CLA 250 SedanMSRP: $18,9988 mi away
- CLA 250 SedanMSRP: $13,446159 mi away
- AMG CLA 45 SedanMSRP: $27,451173 mi away
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Mercedes-Benz hits a home run with the CLA
tonyride, 12/12/2013
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
39 of 56 people found this review helpful
I got my CLA250 about 1.5 month ago and after driving it for about 1500 miles I absolutely love the car. The sticker price was $40,025 ($38,700 negotiated) with Premium/Multimedia/Sports packages, Bi-Xenon head lights with LED tail lights, and Panorama roof. I love the driving dynamics of the car and the fuel economy is amazing. Being able to choose between Econ, Sport, and Manual mode is a plus. The Stop/Go feature took a little getting use to but now it doesn't bother me. You can always turn that feature off if you want. I get a lot of looks and double takes when I'm driving around and people have even asked me about it. I got a set of winter tires/wheels so I can drive it all year round.
Sporty Glammobile
Ms. Marie, 07/28/2016
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
3 of 3 people found this review helpful
Awesome sporty look/feel without the sport car cost! Just right for a single, young Glammother with an occasional car seat riding passenger! Downgrade in size and other luxuries from my C300 but, great on looks and gas economy. Buying with Edmunds' incentives made the deal even better! The $200 gift card looks good in my "new to me" car!!!!
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Thoughts after six months.
John Haapala, 07/26/2018
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
3 of 3 people found this review helpful
Purchased with 35k, and put 20k on in six months. Car is hands down the sportiest, best driving 4 cyl. vehicle I've driven. Turbo makes a big difference. Engine rumbles like a performance vehicle even at rest. Car is stiff and ride is not near as comfy as my cruiser class E350. There is a vibration at the seat belt adjuster on rougher roads. Paddle shifters make driving more fun and interactive. In sport mode car is lots of fun to drive. In economy mode still fun but geared lower. With supreme gas in economy mode I am getting 42 mpg on the freeway. I like the simpler trim on the CLA - less to chip or peel off (as in E350). Seats have dynamic lumbar support. Plenty of room in the back seat for two average sized passengers. Lots of headroom. Most of the complaints I have seen about this car strike me as written by people who have not taken the time to learn how to drive this car. It is a novel car with greater opportunity to control your driving experience than typical sedans. I'm a fan of the ride and I love the mileage! Biggest complaint - stiff ride. Biggest surprise - high speed performance.
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3 months old 8k miles and needs new engine
D, 11/21/2015
2015 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
15 of 22 people found this review helpful
Car windows wouldn't roll up after purchasing, sunroof stopped working at 6k miles. And at 8k 3 months and two weeks after buying vehicle breaks down( horrible roadside assistance) and am told vehicle needs new engine and repairs can take up to 3 months!!!
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Danger! Danger!
P. Hickmon, 12/07/2015
updated 12/09/2016
2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
11 of 16 people found this review helpful
I bought my Red 2014 CLA 250 in November 2014. I loved it in spite of the fact that it was a low-end luxury vehicle that sounded like a tractor. I always have head turns and compliments. Now, not so much. A few weeks ago it just stopped on one of the major intersections. The warning said something like" "Inoperable, pull over when able and consult the owner's manual" If the traffic had been as busy as usual I could have been killed or seriously injured. I rolled across the intersection into a parking lot. Cut the car off and back on. It started back up like nothing had happened. I took the car into the dealership and was told that they had to update the software. What?! They gave me some additional "cockamamy" excuses but nothing that mattered to me. After the last tire rotation my car roars like a lion. The tech said that it will get better after driving a while or they can change the tires back. Really?
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Amazing car for the money
Mihram Kendrick, 04/06/2017
2014 Mercedes-Benz CLA-Class CLA45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
4 of 5 people found this review helpful
I have owned several sports cars e46 m3, e92 m3, Carrera. I think in terms of fun factor this car beats all. Amazing exhaust notes, superb acceleration and handling. Nice interior quality and comfort.
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Next generation MB is great.
Mark P., 04/08/2017
2015 Mercedes-Benz CLA-Class CLA 45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
5 of 7 people found this review helpful
AMG - Ah my God!! I own cla45 amg last 2 years. It is a pocket rocket. This car is light and incredibly fun to drive. AWD is superb in winter. Also the fuel economy is awesome.
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Great Car... Strange Standard Features.
Krishna Patil, 10/31/2016
2016 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
10 of 17 people found this review helpful
This car doesn't come with basic features as a standard option. I somehow ended up with this "robotic" car that doesnt have garage door opener buttons as a basic option. My 13 year old honda pilot and every car since has come with that as a standard feature. How can a luxury car like mercedes not include that... and not even as an optional add on after the fact.. strange.
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