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Used 2016 Mercedes-Benz CLA-Class Consumer Reviews

4.1 out of 5 stars
59 reviews

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We have a limited number of reviews for the 2016 CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

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Pros
Cons
1 out of 5 stars

Wouldn't buy again!

Alek, 03/02/2020
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
2 of 6 people found this review helpful

Base model FWD with 57K miles made from Miami to Anchorage AK in December. After about a week, I was warming it up and cleaning snow and I've noticed how MB is moving back and forward while parked, about 2 inch. Scary symptoms if dealers' charging $180 for diagnostics. Okay. After about 3 weeks, the clear coat started pealing (rear bumper first, them roof and sides). Car looked like crap. A month and 1/2 later, the window won't go all the way up and stayed open about 1 inch. It fixed itself later (you can push it up with your bare hands). In February (2-nd month in Alaska), the check engine light came off! I took it to a dealer (there's only one dealer in Alaska) and they told me that "it's going to be around $1,500 to remove the light". I can remove the light with black electric tape, this is how I removed it in my E320. Snow gets in the engine , since there is no engine cover in the middle and you can loose your O2 sensor. Dealer said, he can tell me the problem after I pay $180. Idle was okay (not O2 obviously), gas cap? There are a few ways to clear Check Engine light but I was tired of dealer's bs. Decided not to buy another Mercedes younger than myself. Dealer knows about weather issues. Mercedes probably didn't test it in cold hangar. Advice? I don't have it for you because you will buy it regardless.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Regret!!!!

Danitello, 10/03/2018
updated 04/06/2020
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
1 of 2 people found this review helpful

I bought this car when I was 25,(the car was 3 years old at the time), and recently had driven/owned other brands before. This by far has the crappiest quality of any car I have financed. The interior sometimes rattles from who knows where, the Harman Kardon speakers need replacing again, I don’t even play music THAT loud, and the 18” run flat tires on their thin profile make for a harsh ride! The transmission is jerky at times and frustrating and the car is slow af in its regular economy mode, but yet in sport, while it is fast, just doesn’t seem consistent. The eco start/stop feature stopped working at 50k miles and started working again once the battery got replaced...at only 4 years old. Sigh

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Review

Ram patla, 10/31/2016
2016 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
2 of 12 people found this review helpful

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Cla 250 is My Dream Car!

Pat, 05/13/2019
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
0 of 0 people found this review helpful

This car is perfect if you love riding in style! I bought my cla 250 used with 98,000 miles on it for a reasonable price. I get compliments everywhere I go even though the car is four years old! The previous owner kept the car in great shape! no damage to the body or interior. The rims could be replaced but other then that it drives perfect. The only down fall to me is that it doesn't seem like its good on gas. Seems like I'm filling up my tank every 4 to 5 days. Also the sensors seem to be out of wack.. It will say my tires need air but my tires are usually fine. The traction sensor will go off from time to time and its loud and distracting, but these are the only issues I'm having so far and I've had the car for 3 months. Overall I love this car and dont regret purchasing it!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

faults

jj, 04/07/2022
2014 Mercedes-Benz CLA-Class CLA45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
0 of 0 people found this review helpful

wheel alignment front camber on these cars cannot be adjusted be prepared to change front tyres every 15000 miles...shocker..

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5 out of 5 stars

Little Mr. Reliable

Ty, 10/03/2022
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
0 of 0 people found this review helpful

I’ve had this car since new. Great little car and worth every penny.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Reliable, solid, and economical

Andrew G Nagorski, 05/27/2021
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
0 of 0 people found this review helpful

As solid a build is all the other Mercedes models. No issues of any type over five years. The matte silver exterior color remains a head turner. The 2.0 engine with turbo gets off the line and passes quickly and confidently. I’ve gotten 39 miles/ gallon highway and 26 around town. I would highly recommend this car. I am quite pleased

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

good looks are not everything

jfa, 01/18/2016
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
0 of 3 people found this review helpful

not worth this bottom of the line Mercedes I traded it for a 2016 Honda Touring, know this is a real ride Comfort all the way!!!!!!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

MB CLA250 AWD

Borui Xu, 09/18/2016
2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
0 of 5 people found this review helpful

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
4 out of 5 stars
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