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Consumer Reviews for the Lexus RX 350
Read recent reviews for the Lexus RX 350
Many great features but. . .
Kathy, 12/30/2020
2018 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
This was my first Lexus and I was excited about purchasing the 2018 RX 350. It had been a leased vehicle at the dealership for a year. I love many things about the car -- it has a nice ride on the interstate, love the design and overall looks. My biggest disappointment is the erratic nature of the transmission as you try to accelerate, especially at lower speeds. I had my car serviced … several times for other things (recalls, scheduled maintenance, etc.) and always had them look at why my acceleration was not smooth. Finally, after having them look at it for a third time, the service manager was honest with me and said they had changed the engine/transmission on the 2018 and later models. He explained that the engine was designed to constantly be looking for the best gear/speed/rpm, etc. to get the best gas mileage. I had been given a 2017 RX 350 courtesy car while mine was in the shop and I'll have to say that I felt it was a much smoother ride, smoother acceleration, quieter engine and it even felt heavier. I still enjoy my 2018 but I will certainly be much more careful if I purchase another Lexus. I wasn't prepared for it to be a somewhat disappointing experience after paying what I felt was a premium price.
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