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Used 2023 Lexus NX 350h Consumer Reviews

3.4 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2023 NX 350h, so we've included reviews for other years of the NX 350h since its last redesign.

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Pros
Cons
3 out of 5 stars

Many promises, lousy software

Lee Blair, 04/12/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
10 of 21 people found this review helpful

The NX 350h is a fine SUV - except the software to connect your phone to it sucks. And a few other software shortcomings like not enough information on the music channels regarding the performers. You'd think a $50,000 has figured out how to program XM Radio to include more information and make it as easy to connect my phone to it as my 6 year old Murano was.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Not a good choice, lack of power, very disappoint

Bruce, 10/12/2022
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
23 of 52 people found this review helpful

Test drove 350H over the weekends, and I was very disappointed; even the salesperson told me to avoid it if I go on a long trip or look for comfortable driving. New infotainment systems, but I couldn't get away from the cheap feeling; the powertrain is way behind; it seems like you are pulling the car. I had high expectations of flexibility and luxury comfort, but I asked too much for this leggy 350H. I went to a German brand at last.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2023 Lexus NX 350h for sale near you
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4 out of 5 stars

A great car if you can find one

J Elledge, 09/29/2024
2023 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

Very reliable, efficient vehicle. It met all of our needs. However, the local dealers just couldn’t get us one. We ended up getting a different car. This is the same story as our purchase experience three years ago. Lexus makes excellent cars, but the dealers don’t have them in inventory.

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5 out of 5 stars

Excellent

Yuki, 12/16/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

Excellent

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Nicely built, but way too small

CyberSpiff, 05/13/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
9 of 24 people found this review helpful

As you would expect from a Lexus, everything is well done. Nicely done trim, excellent gas mileage, comfortable seats, somewhat confusing controls but easy to use once figured out. The only big ding is the size. The cargo area is way too small for use beyond a few bags of groceries, forget about anything beyond a few pieces of luggage. If you are moving up to it from a small car you will likely find it a good size, but coming down from a larger car it is disappointing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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