Used 2023 Lexus NX 350h Consumer Reviews
Used NX 350h for sale
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We have a limited number of reviews for the 2023 NX 350h, so we've included reviews for other years of the NX 350h since its last redesign.
Best small hybrid SUV
Moonlighter, 12/08/2023
2023 Lexus NX 350h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful
A little noise from the tires due to the run flat tires, seats are little hard but not to the point you refuse to accept, probably after driving for a while the seat will be better. The gas usage is much better then my previous medium SUV. due to a hybrid vehicle. Very please with this Lexus NX 350h regarding the shape, prestige and gas saved.
Bad Quality Control, serious safe concern
Chang liu, 01/29/2023
2022 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
30 of 42 people found this review helpful
Purchased the 2022 NX350h in September 2022. Only after a few hundreds of miles, I’ve noticed some quality issues. One piece of interior plastic popped off (dealer fixed it quickly), and the air vent on the driver side popped off. The key fob was down twice (what dealership did was to replace battery, but the problem still exists occasionally). The air vent issue hasn’t been fixed it yet. It’s already January 2023! I’ve been driving a brand new car without driver side air vent! I can put it back, but the vent will pop out in a minute. I’m worried about this loose part hitting my face in an emergency( serious safety concern)! Other things about this car is pretty much you can expect: mediocre performance, frustrated infotainment system, noisy engine… Since dealership can’t fix the issue, I’m thinking about changing to another brand. Disappointed by this purchase.
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2023 Lexus NX 350h for sale near you
3 of 8 listings
- Premium Hybrid 4dr SUVMSRP: N/A51 mi away
- Premium Hybrid 4dr SUVMSRP: $44,590In-stock online
- Luxury Hybrid 4dr SUVMSRP: $51,998In-stock online
See all 8 listings
Very Disappointed Buyer
Buyer in Chicago, 05/01/2023
2022 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
14 of 19 people found this review helpful
Like the other buyers have said, the doors are freeze up in the cold weather, and just couldn't open all of them at all. Tried to contact the dealership for multiple times to fix it, and they couldn't do anything at all except broke the handle of the car. Even the cheaper car would never failed you to open the doors, not to mention we had to pay the premium price (over $60,000) last year for this "Luxury" model of the car. I have been driving different Lexus models in the past years, and this one is by far the worst experience of all time. If you live in the cold area, just imagine you will get lock out at anytime.
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NX hybrid is LOADED WITH FRUSTRATION
jefftim, 07/12/2023
2022 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
20 of 29 people found this review helpful
Despite the pleasant driving and cruising, I can’t overlook the frustration of the overly and outrageous difficulty in using the technology screen that’s confusing, complex and frustrating. They’ve offered way too many options and it’s the most frustrating tech I’ve ever experienced. Not user friendly. Besides the tech issues, I hear no other cars that squeal every time you turn on or turn off the car! This is true and they blame it on the hybrid. We are getting rid of it. Just trying to figure what we will buy with less aggravation!
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Died at 3000 miles
George , 12/03/2024
2023 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
Called Lexus 800 help line. They had me wait 25 minutes on hold. Then they disconnected me. Called them again at the end of another 25 minutes got Mr Stupidity. He promised to have a tow truck there in 90 MInutes. Four hours later the car was still where it died. Not fun dealing with this while outside the temp was 20 degrees. Also the electronics failed Garage door opener failed. Voice command system failed. So far we are greatly disappointed with it. At this moment we are sorry about this purchase
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