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Used 2020 Land Rover Defender Consumer Reviews

3.3 out of 5 stars
40 reviews

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5 out of 5 stars

Amazing SUV

Ben Carter, 10/31/2020
2020 Land Rover Defender 110 P400 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 8A)
38 of 43 people found this review helpful

Ive had me 110 SE for 2 months 5500 miles for construction site visits. Already used the roof rack to haul a farm gate Quick smooth and agile. A couple problems: the passenger door pillar made a lot of noise. They fixed it. Audio went out for a while but eventually came back. The DTE gage stopped working. I have to hold remote key fob right at door handle to unlock door. Shirting into reverse from sport is very complex. You must shift into drive from sport before you can reverse. Complex. Audio, climate and nav are vert hard to operate. Very clumsy after driving MB

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Don’t give in to the “coolness” factor

BCDazzle, 08/09/2021
2020 Land Rover Defender 110 P300 4dr SUV AWD (2.0L 4cyl Turbo 8A)
26 of 29 people found this review helpful

I was so excited for the new LR Defender to be launched. I purchased a new 2020 Defender S with lots of added features. The car itself is pretty jaw dropping when you first see it. It’s a big car, with impressive technology and a “cool” interior. Once you drive the car for a couple thousand miles the appeal starts to wear off. It’s too big to go into many parking garages, the heated windshield doesn’t work, the fabric material on the seats was losing its color, and the pivi pro system is constantly showing imperfections. At first the ride seems impressive, but then the “clunkiness”of the car really started to bother me. It drives like a school bus around corners. It also gets a whopping 10-12mpg city and the best I ever got on highway was 20mph but I’d say average was 17-18mph highway. The car itself wasn’t the only problem, LR service centers are absolutely horrendous to deal with. I was always told LR has terrible service but decided to gamble anyway and buy the car. They scratched my car several times when it went to the shop and had to send it to detailing. They also took days to resolve issues that should just take an hour or two. They don’t have any loaners so you have to pay for a rental car if they have your car for over 24 hours… ridiculous service. I would never recommend Land Rover/Range Rover to anyone. Stay away from the Defender until they get the kinks figured out (which may be never considering the amount of issues I’m seeing on forums). If you have interest in buying this car please do yourself a favor and join forums on Facebook - you will see just how poorly made this car is by all the problems people are reporting.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2020 Land Rover Defender for sale near you
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4 out of 5 stars

Can't rate yet, back to dealer in first week

Rebbie, 12/14/2020
updated 02/08/2021
2020 Land Rover Defender 110 P400 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 8A)
29 of 33 people found this review helpful

The vehicles I tested drove rode smoothly, looked great and caught my attention. The deal went well and off we were. A quarter of the way home error messages for emergency braking and cruise control went off. The cruise control was inoperable. This has been going on intermittently. The dealer has had the car several days, no news on how to fix. They discovered an oil leak while it was there. Um, now I'm quickly losing confidence in my new vehicle. UPDATE after 2 separate one week visits with the dealer and several failed efforts they were finally able to iron out the issues and the car is working perfectly. After 2000 miles the Defender is a beast. We've had tons go snow and horrible cold here in WI. LIKES - snappy engine performance, snow and ice performance, camera system is sublime. DISLIKES - there is wind noise when traveling 70 and above.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Poor workmanship

Paul, 05/03/2021
2020 Land Rover Defender 110 P400 X 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 8A)
8 of 8 people found this review helpful

Great looking vehicle and well designed. But severely let down by poor materials and finish.

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1 out of 5 stars

Problems with poor reliability

Alan McNeish, 12/11/2020
2020 Land Rover Defender 110 P400 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 8A)
22 of 25 people found this review helpful

Looks great, but is built with typical Land Rover glitches. My beautiful white HSE went back twice, was without it for a week both times. Engine warning light still not fully resolved. I should know better having imported a 90 and driven that for years, but expected more with the price tag and promises of the new model. Friends say I should buy a Toyota/Lexus instead, but I’m resisting!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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