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Used 2023 Kia Sorento Plug-In Hybrid Consumer Reviews

4.0 out of 5 stars
25 reviews

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We have a limited number of reviews for the 2023 Sorento Plug-In Hybrid, so we've included reviews for other years of the Sorento Plug-In Hybrid since its last redesign.

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Pros
Cons
4 out of 5 stars

40,000 mile review

Jeff, 01/23/2025
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
2 of 2 people found this review helpful

Owned since December 2021. Overall a very good vehicle. The car gets 31 miles on battery and averages 62 mph over the 40,000 miles. Used 640 gallons of gas over 40,000 miles. This includes several long distance drives. Average comfort in the front seats, a little on the firm side (compared to the Volvo). 360 degree cameras are a plus. AC is above average unless stopped or driving in slow traffic. Works better at 30 mph or faster. Put on Michelin Cross Climate 3 peak all season tires and handles very well in the snow. PRO: 1) Seamless transition between EV and ICE. 2) Excellent acceleration for passing on the freeway. Quickly goes from 65 to 90. 3) Better than average drive assist system. 4) Excellent mileage if mostly driving in town. CON: 1) No standard garage door remote on the rear view mirror on top trim. Every other car I’ve had in the last 15 years had one. (Ford, Subaru, Volvo). 2) Navigation is subpar especially compared to Apple CarPlay. 3) No 3rd party oil change places carry engine and cabin filters. 4) Local dealer service department is unimpressive. 5) Slower charging with Level 2 charger than other Kia models of the same year. 6) Really annoying auto shifting the vent system from cabin recycle to outside. 20 degree weather and it arbitrarily shifts to outside and a blast of cold air comes into the car. Have to manually reset to cabin as often as every 5-10 minutes.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Best vehicle I've ever been in

Dr Technology Man, 01/17/2023
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
2 of 2 people found this review helpful

We were mainly considering a Lexus RX450h hybrid, among a handful of other luxury SUVs, before considering the Sorento, and we are extremely happy we went with the Kia. We live in an area where we never run out of battery in full EV mode, which is a huge gas savings. For vacation we were able to get about 31 mpg without trying to get good gas mileage which was awesome. And the features are great, even coming from a fully loaded 2019 Accord it impresses. The folding side mirrors and electronic hatch are more useful than we expected. The ventilated seats are strong and the heated seats and steering wheel are so nice when you need them. And the best part is probably the feature that keeps the car in the middle of the lane. It's almost like the car is driving itself. When I drove with it off when it was windy, it was such a pain, but enabling that feature makes driving in the wind almost effortless. It's not perfect but it works way better than I ever expected it to work, and it makes road trips much less fatiguing overall. The ride is also very good, pretty much on par with the RX450h. Great car for road trips!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Still love the car after 18 months

CA Kia Owner, 02/21/2023
2022 Kia Sorento Plug-In Hybrid SX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
2 of 2 people found this review helpful

We've had the 2022 SX model for 18 months and we love it. The gas mileage is great and it handles fantastic in the snow when we've taken it to the mountains. The inside has lots of seating room and is very comfortable. The safety features are above and beyond other car brands (even more luxury brands).

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1 out of 5 stars

Dangerous PHEV failures

Dave, 12/13/2023
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
3 of 4 people found this review helpful

My 2022 Sorento PHEV has now failed 4 times. The failure is that the engine doesn't start while driving when the EV battery charge becomes too low to run the vehicle. Each time it happened was very dangerous. Once was in 4 lanes of dense NYC traffic, another was in a remote rural area and the other two times were at highway speeds on 3 and 4 lane NYC highways. My dealer found no fault codes, said they've never heard of this problem before and told me there is nothing they can do. The KIA warranty is a big reason why I purchased this Sorento but that warranty hasn't been worth a plug nickle thus far. I heavily advise against buying this very expensive, dangerous and unreliable vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love my new PHEV!

Lisa, 06/01/2022
2022 Kia Sorento Plug-In Hybrid SX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
2 of 3 people found this review helpful

All expectations satisfied. Quiet, smooth handling, comfortable interior, excellent gas mileage.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

KIA Mess

Vicitumized Pittsburgher, 03/19/2023
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
2 of 3 people found this review helpful

Car looks very good & gets great gas mileage. It's loaded w/ extremely Hi Tech options, many of which are too difficult to master & are dangerious at times... supplied manuals are difficult to digest & KIA support is absent. KIA's Customer Care/Support focuses mainly on window dressing like evasion of true customer support. I've had the car for going on 10 months & due to my 2nd potentially deadly KIA ReCall I've not been able to use the car for going on 6 months. KIA has no Recall resolution available for the car catching fire, even in your garage, due to a faulty Factory installed Trailer Towing pkg,

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Dismal highway fuel economy for a PHEV

Nelly, 12/06/2021
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
3 of 7 people found this review helpful

I love how the car looks, all the safety tech, and interior comforts. Due to availability issues I bought the car out of state. I used cruise control in Eco mode the entire way home and even fully charged the battery at my hotel. During my trip, I averaged 29.1 mpg which was way less than I expected even without a charged battery. To make it all the more painful, my check engine light came on just under 800 miles. My suggestion would be to save yourself the money and just buy the normal hybrid.

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5 out of 5 stars

Amazing technology and gas mileage!

Blaine Bell, 12/04/2021
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
6 of 17 people found this review helpful

Absolutely love my new Kia Sorrento Plug-in Hybrid!

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2 out of 5 stars

Love it BUT....

Rick H, 03/31/2023
2022 Kia Sorento Plug-In Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
1 of 1 people found this review helpful

Purchased 2022 PEHV Prestige in July. Have been extremely happy with it. Have driven it twice to Arizona and back. Both dealers in MO and AZ do not have fix for Fire recall. Now the battery is totally dead and if I try to charge the battery the car goes nuts with high pitched squeal and flashing lights. Not sure AI trust it will be a long term member of this family.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Epic Vehicle

Matt, 02/17/2024
2022 Kia Sorento Plug-In Hybrid SX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric plug-in hybrid 6A)
1 of 1 people found this review helpful

If I just use it for my morning commute it gets a steady 999 miles per gallon. No joke. Just drive lesson that 32 miles a day, and plug it in. Nothing to complain about! On longer trips I use in all electric mode for city driving and then force it into HEV for the highway. I consistently get 60mpg when doing it this way. The only thing to complain about here is that it isn't a minivan. If you use the third row, no, you don't get any meaningful storage in the back. Other than that, nothing here Tom complain about. Epic.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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