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Used 2022 Kia Sorento Hybrid Consumer Reviews

3.8 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2022 Sorento Hybrid, so we've included reviews for other years of the Sorento Hybrid since its last redesign.

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Pros
Cons
5 out of 5 stars

Great car, lots of extras built in

grama of 4, 04/03/2022
2022 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
4 of 10 people found this review helpful

Wasn't sure what car would be best but this had a rating in the top 10 for Hybrid-7 passenger cars. Drives great, lots of room, and more extras than I could ever had wanted.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

No complaints so far!

Jeff W., 02/14/2023
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
1 of 1 people found this review helpful

Folks need to understand the regular Hybrid and the Plug in Hybrid are two different models- We have the regular EX Hybrid and it's been fantastic so far- 4K miles. The tech is great and all, but the ride is what sold us- we live way out a very poorly maintained road and this thing floats down the road in comparison to our other vehicles, handles like a sportscar, gets 34mpg and has more power than we can use- what's not to like.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Does well

Steve G., 03/03/2023
updated 03/07/2024
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
1 of 1 people found this review helpful

This hybrid does everything well- good mileage, good traction in the snow and ice- it is a front wheel drive. Has good room for luggage or, with the seats down, room for larger purchases. Have not had any issues with 23,000 miles. The only thing I have noticed was that with cold weather the mile drops some.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

97K miles & its broken

T.O, 04/05/2024
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
1 of 1 people found this review helpful

I purchased my car new April 2021 - all seemed great until March 2022- “Refill Inverter coolant” warning came up 24 hours before I was supposed to go on a 8 hour drive road trip- talk about inconvenient timing! I packed the miles on a little faster than the average Joe- so when I googled this issue, there was nothing to be found. I took it into the shop last minute & was told pretty much “we don’t know- but it doesn’t seem to be hurting anything” wellll…. Let’s just say after multiple attempts of trying to get it fixed they basically said it’s a “phantom light” but they couldn’t get it to go away. How about I go in Feb 2024 (pretty much 2 years of dealing with this light) I am told they have a service action finally available for the issue-SA515A this was performed 2/23/24. All seemed well once it was completed! I didn’t see the light for a full month- and then Easter morning 3/31/24 while 8 hours from home & an hour into my drive at 11:00 AM- (coming through Mount Vernon, IL on the way home to eastern TN) I stopped at a drive thru off the interstate- never turned my car off… but when I went to pull out to the road that would lead me back to the interstate I lost pretty much all power and the vehicle only shuddered any time I hit the gas going forwards or backwards. A big orange triangle with “HEV” written in it came up and stated “check hybrid system”, the check engine light, as well as the “refill inverter coolant” light came up as well. How about that!? Hadn't seen that inverter coolant light since they did SA515A & now it “mysteriously” reappears along with all the other lights & zero drive ability!? I think that SA515A triggered something! & The place I broke down at had a bad hornet problem & the vehicle wouldn’t produce cold AC- it just blew hot air- so as a single mom with a 12 yr old & our dog in the car we had to sit in a hot car with only random ability to roll down the windows depending on how many wasp were around. I was completely stranded for 5 hours as Uber & Lyft kept cancelling my requests for a ride to the nearest hotel (since it was Easter I couldn’t get a decent price on a tow & the nearest Kia dealership was 50 miles away) the cheapest tow I could find was $400- pretty sure due to the holiday. Anyway, I ended up having to call some sketchy taxi company & got a ride to a hotel- definitely not an expense I was ready for since we had just spent a week on spring break! Anyway, I was stranded all day Easter and that Monday & couldn’t get help until Tuesday. Kia roadside was zero help since I was over 60K miles & the “local” (50 mi) away stated on Monday morning that they had a small shop and probably couldn’t get it in until that Wed or Thurs- WELL I was supposed to go to work that Monday & my 12 yo was supposed to go back to school- there’s no way I could wait around! I ended up spending $400 in gas and $200 to rent a car dolly & my dad drove 3 hours and picked us up & put my car on the dolly for me. The vehicle had so little power it wouldn’t go up the ramp or down the ramp- it had to be pushed. When we were pushing it off the ramp at the dealership (in eastern TN) a loud noise came from under the hood & the service manager actually was there helping us push the car- he said “well that sounds like the transmission just blew”. I dropped the car off late on 4/2/24 & the dealership has still not diagnosed it as of 4/4 (after hours)- they plan to make time for it 4/5 even though I was told it would be checked out on 4/3- thankfully they gave me a loaner vehicle but to cover their butts they put $41/day “unless covered by warranty”. I hope to God it is warrantable! I am planning on dumping it ASAP. My 2012 Kia Optima Hybrid’s engine went out at 98K miles- was under warranty but I never trusted it again & dumped it shortly after the engine replacement. I’m over Kia’s hybrid models & don’t plan on ever owning another one. Buyers beware!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Satisfied

Jide Adeoye, 10/26/2024
2022 Kia Sorento Hybrid EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
1 of 1 people found this review helpful

I don't think I express how much I like thid car. I had little no expection from this car and it blows me away how smooth this car rides. I wish the gear(shifter) wasn't a knob.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

DKIA

D'SKIA, 12/07/2022
2022 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
1 of 3 people found this review helpful

I love the look and feel at the wheel, but dislike the delayed take-off once idle at complete stop. It's feels a little choppy on highway it may be my tires the tire light just came on at just 3300 miles. Cargo space is great

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3 out of 5 stars

Beware of KIA Service poor service on Hybrids

Doc, 04/07/2024
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
0 of 0 people found this review helpful

We love our 2021 Sorento. The challenge is finding a Kia service department that has experience with hybrid problems. They just don't have the experience with the hybrid and hence when something difficult happens, they don't know what to do about it. Started with an EGR check engine light. Took 9 hours to replace it. Then the engine wouldn't work. They replaced the new EGR but that didn't fix anything. Now they "think" it might be the Catalytic system, but District doesn't want to pay for it. 40K on the vehicle. District and Corporate don't provide much help. They end up swapping parts. It's been three weeks and they still have no idea what they did to it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

CLANKING START

Joez, 04/10/2022
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
0 of 0 people found this review helpful

When at a stop, when you accelerate, it is very uneven acceleration

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Can be great - mine is

Hawkeye249, 06/22/2024
updated 12/26/2024
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
0 of 0 people found this review helpful

I think the Sorento hybrid is being misrepresented. Purchased my 2021 model on 12/31/2020. Over 46,000 miles I've gotten an actual 38.5 mpg during mostly highway driving. (Actual because I track miles and gallons in a spreadsheet. Onboard display shows 44 mpg) How did/do I do it? I broke it in as recommended, and it uses not one drop of oil between changes. Mine is driven gently, rarely exceeding 65 mph. Per the maintenance schedule, just had the brake fluid replaced. Tech was impressed that my brake pads are 9/32 inch thick. (New ones are 12/32) In summary, owners reporting problems are likely doing things that adversely affect reliability. E.G., not performing proper break-in, exceeding speed limits, twisting the shift control before "Ready to Drive" is displayed, etc. Edmunds prompted me to update my review, so here it is: 12/24/2024 - 50,370 miles and hoping to survive the Cape Canaveral trip to Tampa today. The Sorento hybrid is the best vehicle I've owned in my 75 years! Over 38 miles per gallon and I never need to find an outlet to plug into. I am in a Sorento hybrid facebook group and some are reporting loss of power problems. They are mostly people with PHEV's (Plug-in Hybrid Electric Vehicle). While I cannot prove it, I believe they are having fuel go bad. Ethanol blended gasoline starts separating (ethanol vs gas) after 3 months. While using as much electricity for propulsion as possible their gas goes bad, affecting fuel injectors and their gas engines refusing to start when called upon. Also, the owner's manual calls for adding fuel injector cleaner periodically, and I do. Do they? I believe, as I've posted in the group a number of times, that there are far more cases of vehicle abuse than there are actual lemon vehicles. These reviews would be more beneficial if commenters were encouraged to provide whether they followed recommended break-in procedures and their driving styles. If anyone wants an economical vehicle that has more space than a sedan, AND is a gentle driver, the Sorento HEV/PHEV is a GREAT choice. However, if someone is looking to haul/tow like a pickup and drives like he/she is in NASCAR - they are likely to be disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent

Singh , 04/03/2022
2022 Kia Sorento Hybrid S 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
0 of 8 people found this review helpful

Great in driving and spacious space

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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