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    • 87,622 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 19 City / 26 Hwy MPG
    • Autoland USA (Selden, NY)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Selden, NY / 1,272 miles away from Rutland, ND

    This vehicle is a 2017 Honda Pilot Elite SUV all wheel drive with 87,622 miles. It is powered by a 3.5 liter 6 cylinder engine with fuel injection and...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H0XHB067775
    Stock: 9324F
    Certified Pre-Owned: No
    Listed since: 05-17-2025

  • Price Drop
    $19,347
    good price
    $1,399 below market
    • 84,069 miles
    • No accidents, 2 owners, personal use only
    • 8 Seats, 18 City / 26 Hwy MPG
    • EchoPark Automotive Sacramento (Roseville, CA)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Roseville, CA / 1,307 miles away from Rutland, ND

    At EchoPark, it’s all about offering you options for a happy experience. We have thousands of new-to-you makes and models that range from sedans to tr...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    21 Combined MPG (18 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H5XHB032701
    Stock: YHB032701
    Certified Pre-Owned: No
    Listed since: 04-12-2025

  • Price Drop
    • 99,867 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 19 City / 26 Hwy MPG
    • EchoPark Automotive Birmingham (Birmingham, AL)
    • Five Star Dealer
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Birmingham, AL / 1,038 miles away from Rutland, ND

    At EchoPark, it’s all about offering you options for a happy experience. We have thousands of new-to-you makes and models that range from sedans to tr...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H00HB068403
    Stock: YHB068403
    Certified Pre-Owned: No
    Listed since: 05-09-2025

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  • New Listing
    $9,200
    great price
    $4,353 below market
    • 188,354 miles
    • No accidents, 2 owners, personal use only
    • 8 Seats, 19 City / 27 Hwy MPG
    • Salvage Reseller (Coconut Creek, FL)
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Coconut Creek, FL / 1,664 miles away from Rutland, ND

    This vehicle is located at Orlando, FL Copart yard. All purchases must take place online at www.salvagereseller.com. Visit our website to learn more.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H50HB039909
    Stock: 59730745
    Certified Pre-Owned: No
    Listed since: 03-06-2025

  • $15,200
    great price
    $1,985 below market
    • 144,066 miles
    • 1 accident, 1 owner, personal use only
    • 8 Seats, 18 City / 26 Hwy MPG
    • Quattro Motors (Redford, MI)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Redford, MI / 747 miles away from Rutland, ND

    �️ 1-Owner, 3rd Row, Fully Loaded – 2017 Honda Pilot EX-L w/Navigation at Quattro Motors Redford! �️ Take your family adventures to the next level wi...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    21 Combined MPG (18 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H72HB000729
    Stock: 325232
    Certified Pre-Owned: No
    Listed since: 05-22-2025

  • Price Drop
    • 102,918 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 18 City / 26 Hwy MPG
    • Findlay Acura (Henderson, NV)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Henderson, NV / 1,141 miles away from Rutland, ND

    Welcome to Findlay Acura. All of our cars are hand picked and inspected for your piece of mind. This Honda is equipped with the following options:Fr...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    21 Combined MPG (18 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H87HB003750
    Stock: 240590A
    Certified Pre-Owned: No
    Listed since: 04-26-2025

  • Price Drop
    • 94,586 miles
    • 1 accident, 2 owners, personal use
    • 8 Seats, 20 City / 27 Hwy MPG
    • Honda of Gainesville (Gainesville, FL)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Gainesville, FL / 1,396 miles away from Rutland, ND

    !!!Nationwide Lifetime Warranty!!!For Gainesville families who demand comfort, capability, and undeniable style, the 2017 Honda Pilot Touring is the ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    23 Combined MPG (20 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H94HB021710
    Stock: 014901B
    Certified Pre-Owned: No
    Listed since: 05-26-2025

  • Price Drop
    $13,523
    good price
    $1,699 below market
    • 141,405 miles
    • No accidents, 2 owners, personal use
    • 8 Seats, 19 City / 27 Hwy MPG
    • Honda of Gainesville (Gainesville, FL)
    • Back-up camera
    • Bluetooth
    • Keyless Entry/Start
    • Third-row seating
    • Blind Spot Monitorin...
    Close

    Located in Gainesville, FL / 1,396 miles away from Rutland, ND

    !!!AS-IS!!! ****GREAT VALUE**This is a one owner vehicle with a clean CARFAX reported Pre-owned!!!Seeking the perfect family-friendly SUV to navigat...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H30HB012479
    Stock: L008695A
    Certified Pre-Owned: No
    Listed since: 03-31-2025

  • $14,985
    good price
    $768 below market
    • 147,244 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 8 Seats, 18 City / 26 Hwy MPG
    • Capital City Chrysler Jeep Dodge Ram (Jefferson City, MO)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Jefferson City, MO / 582 miles away from Rutland, ND

    Modern Steel Metallic 2017 Honda Pilot EX-L AWD 6-Speed Automatic 3.5L V6 24V SOHC i-VTECAWD, 18" Alloy Wheels, 7 Speakers, AM/FM radio: SiriusXM, Ap...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    21 Combined MPG (18 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H51HB080345
    Stock: HB080345
    Certified Pre-Owned: No
    Listed since: 04-30-2025

  • $14,995
    good price
    $1,445 below market
    • 135,986 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 19 City / 27 Hwy MPG
    • Twin City Auto Mall (Bloomington, IL)
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Bloomington, IL / 577 miles away from Rutland, ND

    NEW LISTING! Come and check out this One Owner 2017 Honda Pilot EXL. Great condition inside and outside. Features include: Air Conditioning; Power Win...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H56HB048128
    Stock: 048128
    Certified Pre-Owned: No
    Listed since: 05-14-2025

    • 103,881 miles
    • No accidents, 2 owners, personal use only
    • 8 Seats, 18 City / 26 Hwy MPG
    • Shelley's Auto Sales (Belton, TX)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Belton, TX / 1,037 miles away from Rutland, ND

    Shelley's Auto Sales has been in business for over 35 years and we have over 75 years of collective experience in the auto industry. We offer some of...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    21 Combined MPG (18 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H53HB010698
    Stock: S17-HO698
    Certified Pre-Owned: No

    • 107,581 miles
    • No accidents, 3 owners, personal use
    • 8 Seats, 20 City / 27 Hwy MPG
    • Centennial Hyundai (Las Vegas, NV)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Las Vegas, NV / 1,140 miles away from Rutland, ND

    Get behind the wheel of our luxurious Clean Carfax 2017 Honda Pilot Touring thats outstanding in Lunar Silver Metallic! Fueled by a 3.5 Liter V6 that ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    23 Combined MPG (20 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H95HB015804
    Stock: HB015804T
    Certified Pre-Owned: No
    Listed since: 04-15-2025

  • Price Drop
    $21,492
    fair price
    $105 below market
    • 71,436 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 19 City / 27 Hwy MPG
    • Lexus of Roseville (Roseville, CA)
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Roseville, CA / 1,307 miles away from Rutland, ND

    Heated Leather Seats, Sunroof, 3rd Row Seat, Alloy Wheels, Power Liftgate, Rear Air. SEE MORE!KEY FEATURES INCLUDELeather Seats, Third Row Seat, Su...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H69HB027332
    Stock: HB027332DP
    Certified Pre-Owned: No
    Listed since: 04-29-2025

    • 107,482 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 19 City / 26 Hwy MPG
    • EchoPark Automotive Las Vegas (Henderson, NV)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Henderson, NV / 1,141 miles away from Rutland, ND

    At EchoPark, it’s all about offering you options for a happy experience. We have thousands of new-to-you makes and models that range from sedans to tr...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H07HB070438
    Stock: YHB070438
    Certified Pre-Owned: No
    Listed since: 04-16-2025

    • 118,921 miles
    • No accidents, 3 owners, personal use only
    • 7 Seats, 19 City / 26 Hwy MPG
    • Driveway (In-stock online)
    • Delivery available*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Rockwall, TX / 906 miles away from Rutland, ND

    3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,Entertainment System,Heated Seats,Heated Steering Wheel,Keyless St...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H03HB008888
    Stock: HB008888P
    Certified Pre-Owned: No

  • Price Drop
    $17,731
    good price
    $2,602 below market
    • 88,859 miles
    • No accidents, 2 owners, personal use only
    • 8 Seats, 18 City / 26 Hwy MPG
    • Driveway (Eatontown, NJ)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Eatontown, NJ / 1,241 miles away from Rutland, ND

    CarFax No Accidents Reported,3rd Row Seat,Apple CarPlay,Back-Up Camera,Bluetooth,Brake Assist,Heated Seats,Keyless Start,Leather Seats,Remote Start,Sa...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    21 Combined MPG (18 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H51HB086968
    Stock: SB133255A
    Certified Pre-Owned: No

  • Price Drop
    $18,922
    fair price
    $487 below market
    • 96,159 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 19 City / 27 Hwy MPG
    • AutoNation Honda Fremont (Fremont, CA)
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Fremont, CA / 1,385 miles away from Rutland, ND

    The following items have been reconditioned on this vehicle: new battery! MoonroofLeather Seats3rd Row SeatKeyless StartRear SpoilerThis veh...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H55HB018246
    Stock: HB018246
    Certified Pre-Owned: No
    Listed since: 05-23-2025

    • 114,551 miles
    • No accidents, 4 owners, personal use
    • 7 Seats, 19 City / 26 Hwy MPG
    • Mercedes-Benz of Austin (Austin, TX)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Austin, TX / 1,086 miles away from Rutland, ND

    White Diamond Pearl 2017 Honda Pilot Elite 3.5L V6 24V SOHC i-VTEC AWDClean CARFAX.This vehicle comes with the following features and options : AWD, 1...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H08HB050361
    Stock: M67637B
    Certified Pre-Owned: No
    Listed since: 05-23-2025

  • $16,990
    good price
    $1,307 below market
    • 109,541 miles
    • No accidents, 2 owners, personal use only
    • 8 Seats, 19 City / 27 Hwy MPG
    • O'Rielly Chevrolet (Tucson, AZ)
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Tucson, AZ / 1,191 miles away from Rutland, ND

    Protect the Honda Pilot from unwanted accidents with a cutting edge backup camera system. The leather seats in this 2017 Honda Pilot are a must for bu...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H57HB033041
    Stock: J191697B
    Certified Pre-Owned: No
    Listed since: 05-31-2025

  • New Listing
    • 171,843 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 19 City / 26 Hwy MPG
    • Walser Nissan Burnsville (Burnsville, MN)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Burnsville, MN / 224 miles away from Rutland, ND

    At Walser, you’ll get an exceptional car-buying experience. Our streamlined process means you’ll work with one dedicated customer specialist to...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/26 Highway)

    Listing Information:

    VIN: 5FNYF6H03HB069917
    Stock: 2N1464T
    Certified Pre-Owned: No
    Listed since: 06-17-2025

    • 99,354 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 19 City / 27 Hwy MPG
    • Driveway (In-stock online)
    • Delivery available*
    • Back-up camera
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Katy, TX / 1,131 miles away from Rutland, ND

    CarFax No Accidents Reported,3rd Row Seat,Apple CarPlay,Back-Up Camera,Bluetooth,Brake Assist,Entertainment System,Heated Seats,Keyless Start,Leather ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    22 Combined MPG (19 City/27 Highway)

    Listing Information:

    VIN: 5FNYF5H84HB036666
    Stock: HB036666A
    Certified Pre-Owned: No

Showing 1 - 21 out of 13,707 listings

Consumer Reviews for the Honda Pilot

Read recent reviews for the Honda Pilot
Overall Consumer Rating
4 out of 5 stars130 Reviews
Write a vehicle reviewSee all 130 reviews
  • 5 star
    (52%)
  • 4 star
    (18%)
  • 3 star
    (16%)
  • 2 star
    (8%)
  • 1 star
    (6%)
1 out of 5 stars

Honda Pilot Nightmare

Nicole M., 09/15/2018
2017 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
We purchased a 2017 Honda Pilot in December 2016 with the hope of buying a nice, reliable vehicle based on Honda's reputation. This SUV has been a nightmare. We started having service issues at approximately 10,000 miles which included the back up camera not working, the navigation system failing, a rear window leak that required multiple visits to the dealership, traction control … issues, and the most significant issue was the "Emissions System Problem". The emission issue resulted in numerous visits for repairs (sometimes reported as an oil change) when we brought the vehicle in and they would perform the regular maintenance in conjunction with the warranty work. After several visits associated with the emission issue, they replaced the catalytic converter and two gaskets, which did not resolve the issue. If the vehicle had not been under warranty this would have cost us approximately $800 to repair. About a week later the light was back on and they determined not all of the cylinders were properly functioning (keep in mind this has been a long running issue). At that time they replaced the injector set as well as some cylinders, which if not under warranty this would have totaled just over $2,000. As a working mom with three kids to drive to/from school and activities dealing with these issues has been a significant burden on our family. Our vehicle currently has about 30,000 miles and is still under warranty, but we are beyond concerned about the warranty expiring. We consulted legal counsel under the lemon law and also met with the General Manager Ken Snyder as CDA Honda is a local company and our preference is to get the reliable vehicle we thought we were purchasing. In our conversation he spoke highly of what Honda does to take care of their customers and really supports the local dealerships. Ken asked if "swapping out" the vehicle would work for us (that was my request under the lemon law); however, what he really meant was trade it in as we found out in the process when his staff sprang to life with the excitement of selling a new car. After all of the transportation hardships we have dealt with for the past year and a half, the thought of paying more money (for a vehicle that might function better) just seemed completely unreasonable. We received a letter from CDA Honda approximately a month ago indicating Honda was reviewing our case and have had zero follow up from Ken Snyder or anyone else at CDA Honda. When I inquired on the status I was informed it was with Honda and out of their control. The finger pointing began and it is particularly frustrating as a consumer when we are struck with a product that is not reliable. During the purchasing process we could have saved money by going to a larger dealership or purchasing one from Boise/Seattle, but we always want to support local businesses and keep money in our local economy (cash purchase). While everyone in the service department has been friendly, there has been no effort to proactively resolve this issue and we feel that it would be absolutely unconscionable to sell this vehicle (as a private party). Historically we have purchased new vehicles and have drove them for years. We currently have a Toyota with 130,000 miles that we use for family trips since our Honda Pilot with 30,000 hasn't been reliable and we are uncomfortable driving it too far from home.
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