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Consumer Reviews for the Ford Escape
Read recent reviews for the Ford Escape
Ford quality has decreased significantly
Neecee, 09/09/2023
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
Purchased a 2023 Escape Plug-in Hybrid in June and it’s been at the dealership for service more than it has been in my possession. There are rattling noises in the cabin, the FordPass App is not reliable (not accurate and extremely buggy) and the car feels like it was poorly manufactured. I am extremely disappointed in Ford. I owned a Ford vehicle since 2011 and it was a great vehicle … until the interior water pump started leaking which caused me to purchase this 2023 Escape PHEV. This new vehicle is too new to have so many problems even if they are ‘only’ technical. I am looking into the Lemon Law and will be purchasing a different make of vehicle. Ford has lost a long time customer.
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