Used 2017 FIAT 500 Consumer Reviews
FIAT Customer Service is awful
THIS REVIEW IS EXCLUSIVELY FOR FIAT CUSTOMER SERVICE. I had the worst experience with a certified FIAT dealership, LITHIA Dodge in Las Cruces New Mexico, 2 hours away from where I live, for a safety recall on the clutch on my perfectly functioning car. The awful service caused my clutch to fail completely. It left me stranded on the highway miles from home. I had to push it off the road and have it towed to my house. We fought with FIAT to have it towed back, possibly to another dealership, but FIAT instead towed it back to the same one. It took 2 weeks after that to have my car repaired. Two week of calls with no return calls or information from FIAT to know what was going on. We gave them phone numbers and email, but it was my husband and me who had to contact them to get ANY information. The case manager misrepresented some information, that our case was going to be escalated and that never happened. Nobody cared that I lost three days of work without pay and initially they told me that I could rent a car and ask for a "possible" return. The customer service is plain awful. I hate to say it, but I regret buying a FIAT. I used to love my little car, but now I can't trust it anymore.
Fun car!
A car that puts a smile on your face every time you see it. Reliable and efficient, suprisingly spacious. 🚗💨
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- C Lounge ConvertibleMSRP: $8,999308 mi away
- Lounge 2dr HatchbackMSRP: $14,595326 mi away
- Abarth 2dr HatchbackMSRP: $13,500331 mi away
Nice car except for a couple of things
I test drove the Abarth and the regular 500 C. The Abarth exhaust was too noisy. Too loud a rumble. There should be an option if you want it tuned or not. Was getting on my nerves just on the test drive. The steering wheel does not telescope which is a must. And finally it's hard to believe it's 2016 and these cars don't have rear view cameras. Otherwise nice cars for the money.
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Not a good value
Car does not hold its value. Definitely buy used.
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ILove my 2nd Fiat
I enjoyed tbe first Fi at 500 pop so much I bought a second.
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