Used 2011 Chevrolet Impala Consumer Reviews
Used Impala for sale
We have a limited number of reviews for the 2011 Impala, so we've included reviews for other years of the Impala since its last redesign.
Dang You, Detroit!
impalaintampa, 04/09/2011
2011 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
46 of 60 people found this review helpful
Yes, Detroit, I let you talk me into buying a 2011 Impala LT. What I got was a smooth, powerful, ultra-quiet, very comfortable sedan that pulls 30.5 MPG highway. I wish I had listened to Edmunds and Consumer Reports. That way, I could have spent thousands more for a smaller, less comfortable, less attractive car. Instead, I am stuck with a beautiful American car. With the Bose and luxury package, it's like sitting on my nice leather sofa at home listening to a quality stereo. Who needs that, when I could have been folded into an Azera or Camry and listening to the engine buzz. Got a LOADED car for $19,400 after all incentives and rebates.
Road Noise Anyone???
30_yr_gm_tech, 03/07/2012
2010 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
16 of 20 people found this review helpful
I am a 30 year GM Tech. Bought this pile of junk for my wife 2 years ago and now has 12K on it. We had a death in the family up north and drove the Impala 1100 miles up. Absolutely the loudest road noise I have heard from a New Car ever! Forget the trunk bowtie ornament falling off, the On-Star/XM Antenna flying off the car on the highway, one of the tire pressure sensors went out, and last week the AirBag light came on setting multiple codes. Ask me why GM doesn't want to hear from me!?!?! My wife and I have had it with the car, tried to trade it in for a quieter car and no GM Dealers want to give me more than half what we paid for it on trade. Even with only 12K on it! Calling GM again!!!
Overall Splendid Car - 2 design flaws
vinita, 08/12/2010
2010 Chevrolet Impala LTZ 4dr Sedan (3.9L 6cyl 4A)
4 of 4 people found this review helpful
The 2010 Impala LTZ is overall a wonderfully designed vehicle, inside and out. Operation of the car is very intuitive and sensible. The LTZ has good lower lumbar support (unlike the LT); however, the head-rest is TOO FAR FORWARD creating neck pain, especially on long drives (it is a mystery as to why the headrests on cars are being pushed forward to unnatural and difficult positions). The car is responsive and powerful; however seems to have less responsiveness and pickup than the LT (another mystery), despite a theoretically more powerful engine, dual exhaust, etc. Onstar is SPLENDID indeed! Sunroof inside shade does not open up the full way (to enable full exposure of the sky-window).
NO thankyou
MJ, 09/24/2017
2010 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
11 of 14 people found this review helpful
I bought this car used from the dealer not even 2 years ago, long story short it is already dead because I cannot afford to replace the engine. I got this car with 130,000 miles on it and had to replace the transmission within a few months, even though from day one of having it I realized something was wrong. (side note people didn't believe me because I'm a female) Aside from the transmission I have had brakes replaced, the battery, water pump, radiator, steering rack, belts, the thermostat. This car has been such a money pit for me and I would never recommend it to anyone, not even my worst enemy. I have kept up on regular car maintenance and yet my car is still dead. ( I've gotten transmission flushes, oil changes, etc) There was also a recall on airbags for my car but I never received a letter to bring it in to be fixed. In short, I'm pretty sure I will never buy a Chevy -used or new- because having this car was such a bad experience. Tomorrow I'm looking into buying a used Mercury or Ford and from those reviews, that already seems like a better choice even with them buying older than my 2010 Chevy.
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Fleet version - Great Value!
MiddleAmericaDad, 08/01/2019
updated 08/04/2020
2011 Chevrolet Impala LS Fleet 4dr Sedan (3.5L 6cyl 4A)
6 of 7 people found this review helpful
I bought one of the rare fleet editions for $4.4K from a sketchy guy on Craiglist (title&VIN check were clean tho); Former ComEd automated meter reading car: 99K miles, two busted mirrors, warped rotors, and leaky power steering. Joke was on Mr. Sketchy, though! Only $95 later I've put in fresh front rotors, new mail-order mirrors, and the bottle of 'stop-leak' from Walmart worked. Now the car is worth $6K+, but I'm keeping it because it's a joy to drive, has an exceptionally well- designed frame and suspension, is super simple to repair because everything important is staring you in the face, and it has a cavernous trunk that holds all my tools with plenty of room left for groceries/lawnmower/whatever.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value