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Used 2011 Chevrolet Impala Consumer Reviews

3.6 out of 5 stars
76 reviews

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We have a limited number of reviews for the 2011 Impala, so we've included reviews for other years of the Impala since its last redesign.

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Pros
Cons
4 out of 5 stars

Owner since 2011 200k miles so far

Gary45fuentes, 04/17/2016
2010 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
13 of 13 people found this review helpful

Car engine is strong feels brand new. Only problem I have is the transmission went out at 146k miles. I now put 200k miles since then and transmission is starting to slip again. I paid $1,375.00 for rebuild. Looks like I'm going to have to dish out another 1375 soon 😑

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent Car

E-Man, 12/18/2019
updated 06/22/2020
2011 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
12 of 12 people found this review helpful

I have had this car since the fall of 2014 and although it is not flashy by any stretch of the imagination, it has been one of the most practical and reliable vehicles I've ever owned. The passenger cabin is roomy and comfortable and it has a cavernous trunk with fold-down rear seats that allow one to carry all manner of larger items. The best part is that in the five years I've owned the car, I never had any major repairs--not one. I will say that handling was greatly improved when I put a set of Michelin Premier tires on it. The original Goodyears were squirrelly at speeds over 70mph. Sadly, my Impala was recently rear-ended and totaled, so I have reluctantly had to move on. The car protected us well. No one was hurt. The insurance company called it a total loss, even though the car was still drivable. It was a well built car and it did its job.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2011 Chevrolet Impala for sale near you
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4.75 out of 5 stars

Great Value, Perfect American Family Car

simplecars, 05/22/2012
2011 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
19 of 20 people found this review helpful

We chose this 2011 Impala over the new designed Taurus. Yes, that is right! Why? Taurus - sit low, can NOT see out back window due to rear seat headrests (similar in Impala), too many buttons and too much electronic gizmo stuff. We liked the simple, easy to use instruments, console. Very comfortable for long trips (drove from IL to FL, AR, MO, KY, TN, more in first month owned). Now have 15,000 miles and has not missed a tick. We purchased new the base model...it had more features than our previous car, and not need to pay more for things you don't use. Paid $19,500 before tax...NEW. Excellent value for the money.

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3.88 out of 5 stars

Fleet Car

Frank , 06/06/2010
2010 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
8 of 8 people found this review helpful

I use this car as my company car. My last one was a 2007 Impala and had 100K before turning it on my 2010.I already have 25K on this one and had not had any problems . The 2010 model eliminates most of the Impala badging on the outside of the car making it a little more appealing. If you are looking for a large size sedan for basic transportation and no frills this may be the car for you.

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1 out of 5 stars

Transmission

Aneca, 11/18/2015
2010 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
35 of 41 people found this review helpful

I purchased my car in July 2011. Six months after I had to get evaporated canister repaired. June 2013 car stopped in traffic, it wouldn't accelerate. Had it towed to dealer they said transmission needed to be repaired. GM covered the cost of repair. April 2014, car stopped again in traffic. I had it towed back to dealer. They said transmission problem again. This time warranty was expired. I called GM and they assisted with half the cost. November 2015 car stopped in traffic again. I had car towed to dealer. Transmission again and this time they say it needs to be replaced. As of right now I'm battling with dealer and GM.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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