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Chevrolet Silverado 3500HD Review

Consumer Reviews for the Chevrolet Silverado 3500HD

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Overall Consumer Rating
3.5 26 Reviews
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  • 1
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Sadly disappointed

Sam, 10/07/2020
2020 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
I came from a 2018 to a 2020 both High Country 3500hd diesel. I only have 2500 miles on it and not happy at all, usually put about 75k miles per year on them. Pluses, what I like better; silver color in high country, push button start and keyless entry, power up n down tailgate, bigger, LED headlights, rear view camera, power extending mirrors. DEF fluid on the side of truck instead … of under the hood. Negatives, what I hate about it; The engine has a noticeable thump thump thump while in idle that’s louder inside the cab, my 18 didn’t have that at all, super quiet inside so it’s a big difference in noise. I often sleep in the truck and it’s very annoying. Very rattly all over, gear shifter rattles as you drive, steering feels loose and shaky not like the 18 which felt like a regular hydraulic steering. It is much stiffer suspension for everyday driver compared to the 18. Seat belts are not height adjustable, hard for my 5’2” wife, a little low for me I’m 6’2”. The center console is just a huge big open area with no way to keep anything but a 12 pack in there organized. I purchased the $80 organizer tray which works except for it’s above the light and at night it’s completely dark because the light is below it and won’t shine on it. My 18 had a little pocket toward the front to at least have the registration or insurance card handy while the 2020 is just a huge open box. The poor planning and no thought of the light usage or practicality is dumbfounding to me. They got rid of the sun glasses compartment up high center on top. Cameras are worthless. The 18 had a factory installed echo master system, when you hit the turn signal the screen would show that camera, very useful for blind spots. The 2020 won’t do that, only if you have a trailer hooked up but without a trailer they don’t work. But the absolute worse thing about it for me and my type of work is the backup camera, it only has a fisheye view, which some may like because gives you a bigger view but it’s absolutely worthless to use as an actual backup camera. Why? Because it’s not an actual view of the area you need to back-in to, as if you’re going to hit the wall that’s 5 feet away because the fisheye makes it look like it’s next to the truck. Very annoying and not usable to backup. Another thing are the digital gauges, much smaller than the analogs from 18. White rings around the speedo and RPMs and red needles not typical green/blueish Chevy, annoying. CANNOT remove the white speed limit box on the dash screen, 18 you could. Sirius radio station search is less user friendly, when you change the channel it shows the station name but not what’s playing, my 18 would go to the station right away showing the artist playing and you could go all the way up n down until you found an artist or song you liked, rather than have to click twice just to see the info and then twice again to see the next station. Another huge problem is if you have an iPhone that is linked via Bluetooth, is that as soon as it pairs up it will drop your volume all the way down, so when you leave the truck the phone stays on silent. You can sit there and physically raise the volume while in the truck just to see it automatically drop again. Power seat motors are kind of windy, sounds like being forced when going up. Cargo lights should have switch inside bed. They got rid of the power pedal adjustment for 2020. 2 “spotlight” lights on each mirror have no light indicator in the inside to tell you if they’re on or which side is on. You have to cycle through while sitting inside, not very bright so hard to see unless very dark outside. Overall very disappointed, I had high hopes for this truck, I thought it was going to be a continuation and improvement on the 18s but they just changed it all up. Instead of keeping the proven good things. I don’t particularly care for the little wheels in the steering control instead of the up n down buttons the 18 has. If I was coming from a 2004-2015 truck I could see the great benefits but from a 2018 to a 2020 it’s definitely not an improvement. 10 speed feels super smooth but the 2018 did a better job at downshifting and slowing you down while trailering with the exhaust brake on and tow hauling. Now I’m finding myself really having to step on the brakes to slow down off freeway exit ramps. Sorry long review, just wish I may help someone with it, as I wish I woulda saw something along this review before I bought this 2020
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