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Used 2013 Cadillac XTS Consumer Reviews

3.9 out of 5 stars
51 reviews

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1 out of 5 stars

Learned my Lesson

C Blackburn, 01/17/2018
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
20 of 23 people found this review helpful

Purchased this car in Jan. 2014. The problems started 5 months later, headliner fell, headlamps went out, replaced shocks, struts and steering gear. Now with the coldest weather of the season my heated seats do not work. If this is how they build a luxury car I don't want to take a chance on one of their other vehicles. I Will never buy another GM product again. There is just no quality in their cars.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.88 out of 5 stars

xts first ride review

ofcc63, 09/13/2013
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
11 of 12 people found this review helpful

purchased 2013 xts premium 500 miles ago, so far so good. inside all materials are of premium quality. cue system was a little tough, now very user friendly, very quiet and stable ride, and i feel it has plenty of power, i don't see where you would need more performance. it really gets up and goes, and am getting 28-30 mpg highway. have had many new vehicles in past 5 years, and this is as good or better than any hi line import vehicle including mercedes or audi. technology is far better than any, and the price for what it is, is a real bargain hands down. if you are looking for a great deal best car in the segment, drove all competitors.

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1 out of 5 stars

Review on xts

Mitzee Martin, 07/27/2019
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
10 of 11 people found this review helpful

I love the look of the exterior. I agree with everyone about the CUE SYSTEM. I bought mine used with 50,000 miles. After I had it for a couple of months the radio began Messing up. Wouldn’t respond to touch. Which runs everything. I hate the design of the system. They had to replaced the system. After a year with the new system the screen cracked from the inside because it gets so hot inside the system. It is doing the same exact thing as the last system they put in. To replace it is around $2000.00. Even if I could afford another system, I think the problem is more than a Dysfunctional system x2. Windshield wipes and hazard light turn on by themselves. Had to replace the suspension in the front that was $1500. My back left brake light went out. Have to replace the whole light because it is LED bulbs. Dealer price $700. My mom bought a brand new Cadillac back in 1986. She was still driving it in the 2000’s. It was built great. No problem at all. The new ones aren’t made the same. Wouldn’t buy another one. Sad because I love the car.

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1 out of 5 stars

I really can't wait to get rid of this thing

ben basnett, 01/21/2016
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
23 of 28 people found this review helpful

Warranty claims include the following: A/C - has been "fixed" 5 times HEATED SEATS - 2 times (once where they won't turn off, and now they just don't work) TIRE LEAKAGE - too many times to count. And, NO, not when it's only cold outside - ALWAYS SUNROOF - has dislodged twice and been repaired LIGHTS - Exterior failure REMOTE START - fail SHUT OFF ENGINE - fail Outside mirrors - fail GLOVEBOX - yes, even the glovebox. Drops out of its place and lands on floor (3X has been repaired) **** These are just a few warranty claims. There are others. In addition, the cue system sucks. Navigation sucks. Falls out of sync with phone. Have BEGGED dealership to take me out of lease. Not happening. I tell EVERYONE WHO WILL LISTEN to run from Cadillac... RUN!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.88 out of 5 stars

2013 XTS Luxury Edition

gjohn1964, 09/25/2014
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
5 of 5 people found this review helpful

This car has a beautiful design inside and out. I have had problems. The car came without wheel locks which led to my rims being stolen 3 months into my lease. On two occasions the rear suspension has dropped, literally bottomed out. The local dealer was kind but not equipped with the training to deal this problem. Third time, they replaced rear compressor which seems to have done the trick. At 24,000 miles, one of the battery cables became completely corroded. Is technology taxing the battery too much? Great car on the road, but leaving someone stranded three times in less than 18 months won't win reliability points. I hope the kinks are out in 2014. Nothing rides like a Cadillac.

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