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Used 2020 Cadillac Escalade Consumer Reviews

3.9 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2020 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
5 out of 5 stars

Love my Escalade!

Janice, 11/18/2020
2020 Cadillac Escalade Luxury 4dr SUV (6.2L 8cyl 10A)
5 of 6 people found this review helpful

The Escalade is so well built and so solid and all the features are wonderful! It is such a wonderful smooth ride too.

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5 out of 5 stars

Forget the rest and drive the BEST !!!

Bob Thompson, 03/24/2019
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

This is my second new Escalade, 10 years apart. The ride is so much improved from the 2007 to the 2017. Both of my Escalades have been the Luxury model as they have the same seats, suspension, inflatable front and side air bags, 22" wheels and tires, power folding third row seating, good looking LED exterior headlamps and tail lamps, entertainment qualities, and quiet ride, that are included with the Premier and Platinum series, but cost thousands of dollars less. They are beautifully styled, with easily recognizable tail lamps that are stylish, as well as highly visible. From the new grille, new dash, large back-up camera screen, front and rear parking sensors, to the puddle lamps on the bottom of the exterior mirrors, Cadillac's engineers remembered to include everything that they would want, if they were shopping for a new SUV. Drive one today and you will see that I am right.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Cadillac Escalade for sale near you
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1 out of 5 stars

POS

Wade Edington, 11/03/2019
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

I’ve had my 2017 CPO Escalade a little over a year now and it has been in the shop numerous times for various things for a total of almost 2 months. So far the transmission completely died (on day 1 of ownership, I didn’t even make it home from the dealer), the motor mounts had to be replaced, I continue to have transmission shift problems (but according to the dealer, they are 100% normal), brake problems, electrical problems, various rattles and squeaks, the front end collision prevention system no longer functions. I like the car but wish they would just give me a different one, mine is cursed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Protection plus

Protection, 01/31/2018
2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
4 of 5 people found this review helpful

The sloped rear cargo area is terrible things fall over and slide back plus much floor space was lost when compared to prior model. Electronics very confusing most of what you need whil driving you have to take your eyes off road to find.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Flashy Caddy!

Gina L. Rininger, 06/05/2019
2019 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
8 of 12 people found this review helpful

Find what you want & like....don't compromise just because the Dealer says its a "good deal"!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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