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918 listings
  • $69,998
    fair price
    $2,039 above market
    • 44,395 miles
    • No accidents, 1 owner, rental vehicle
    • 7 Seats, 14 City / 18 Hwy MPG
    • Acura of Pembroke Pines (472 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Pembroke Pines, FL / 472 miles away from Dothan, AL

    BACKUP CAMERA, BLUETOOTH, LEATHER, MOONROOF, NAVIGATION, POWER PACKAGE, TECH PACKAGE, Escalade ESV Premium, 4D Sport Utility, 6.2L V8, 10-Speed Automa...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS3KKL0PR334483
    Stock: S950100
    Certified Pre-Owned: No
    Listed since: 06-13-2025

    • 58,484 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Nashville Speed Shop (352 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Nashville, TN / 352 miles away from Dothan, AL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL6MR192404
    Stock: 192404
    Certified Pre-Owned: No
    Listed since: 12-24-2024

  • Price Drop
    $73,198
    fair price
    $217 above market
    • 29,446 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Toyota of North Miami (482 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Miami, FL / 482 miles away from Dothan, AL

    2023 Cadillac Escalade ESV, AWD. Priced below KBB Fair Purchase Price!Black Raven 2023 Cadillac Escalade ESV Sport AWD 10-Speed Automatic 6.2L V8P...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4NKL9PR217113
    Stock: PT14179A
    Certified Pre-Owned: No
    Listed since: 05-12-2025

    • 66,233 miles
    • No accidents, 3 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Sullivan Autos of Atlanta (195 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Marietta, GA / 195 miles away from Dothan, AL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL4MR173897
    Stock: 173897
    Certified Pre-Owned: No
    Listed since: 02-04-2025

  • $63,995
    fair price
    $1,003 above market
    • 64,328 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Perkins Motor Plex Mayfield (425 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Mayfield, KY / 425 miles away from Dothan, AL

    **FULLY SERVICED AND INSPECTED** **30 DAY POWERTRAIN PLUS WARRANTY**.....4WD....NAVIGATION....SUNROOF....BACKUP CAMERA....HEADREST DVD PLAYERS.....HEA...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL2MR245035
    Stock: 245035
    Certified Pre-Owned: No
    Listed since: 05-22-2025

  • Stock photo**
    $74,990
    fair price
    $1,760 above market
    • 57,410 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Kevin Whitaker Cadillac (305 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Greenville, SC / 305 miles away from Dothan, AL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKLXPR407345
    Stock: 250290M
    Certified Pre-Owned: No
    Listed since: 04-30-2025

  • New Listing
    • 55,994 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 15 City / 20 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Oklahoma City, OK / 758 miles away from Dothan, AL

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3KKL8MR369610
    Stock: 2003670567
    Certified Pre-Owned: No
    Listed since: 04-26-2025

    • 151,680 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 13 City / 18 Hwy MPG
    • Ricks Used Cars (NC) (462 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Greensboro, NC / 462 miles away from Dothan, AL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4KEF0DR141233
    Stock: R1233A
    Certified Pre-Owned: No
    Listed since: 07-04-2024

  • Price Drop
    Stock photo**
    • 26,981 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Don Franklin Lexington Hyundai (471 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Lexington, KY / 471 miles away from Dothan, AL

    Certified. CARFAX One-Owner. 16.9" Diagonal OLED Infotainment Screen, Adaptive Cruise Control, Air Ride Adaptive Suspension, AKG Studio Reference 36-S...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKL1PR233381
    Stock: PR233381
    Certified Pre-Owned: No
    Listed since: 06-14-2025

  • Price Drop
    $68,500
    fair price
    $106 above market
    • 47,311 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Everett Cadillac (389 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Hickory, NC / 389 miles away from Dothan, AL

    Only 47,311 Miles. Boasts 19 Highway MPG and 14 City MPG. This Cadillac Escalade ESV delivers a Gas V8 6.2L/376 engine powering this Automatic transmi...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL0MR212210
    Stock: 18801
    Certified Pre-Owned: No
    Listed since: 06-11-2025

  • New Listing
    Photos not available
    $64,015
    fair price
    $1,257 above market
    • 79,889 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Lake City Chrysler Dodge Jeep Ram (175 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Lake City, FL / 175 miles away from Dothan, AL

    Cadillac Escalade ESV Sport Platinum Recent Arrival! 4WD 10-Speed Automatic with Overdrive 6.2L V84WD.2 free oil changes with every vehicle purchase!

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKLXMR273645
    Stock: 273645
    Certified Pre-Owned: No
    Listed since: 06-18-2025

    • 69,072 miles
    • Insurance loss reported, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Tampa Car Sales (282 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Tampa, FL / 282 miles away from Dothan, AL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKLXMR225091
    Stock: 395
    Certified Pre-Owned: No
    Listed since: 02-08-2024

  • Price Drop
    $58,498
    fair price
    $1,441 above market
    • 68,627 miles
    • 2 accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Mercedes-Benz of Fort Walton Beach (91 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Fort Walton Beach, FL / 91 miles away from Dothan, AL

    2021 Cadillac Escalade ESV Sport Luxury, Power, and VersatilityIntroducing the 2021 Cadillac Escalade ESV Sport, the full-size luxury SUV that sets a ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4NKLXMR202874
    Stock: MR202874
    Certified Pre-Owned: No
    Listed since: 01-01-2025

    • 44,854 miles
    • Frame damage reported, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 19 Hwy MPG
    • Wholesale Luxury Cars (475 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Davie, FL / 475 miles away from Dothan, AL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: Yes

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL4MR269870
    Stock: 269870
    Certified Pre-Owned: No

  • Price Drop
    $60,000
    fair price
    $444 above market
    • 58,040 miles
    • 2 accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Everett Chevrolet Buick GMC of Morganton (378 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Morganton, NC / 378 miles away from Dothan, AL

    Delivers 19 Highway MPG and 14 City MPG. This Cadillac Escalade ESV delivers a Gas V8 6.2L/376 engine powering this Automatic transmission. WHEELS, 22...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL9MR376322
    Stock: P7951
    Certified Pre-Owned: No
    Listed since: 05-22-2025

  • Price Drop
    $59,787
    fair price
    $169 above market
    • 86,693 miles
    • 3 accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Hendrick Buick GMC (491 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Cary, NC / 491 miles away from Dothan, AL

    Clean, CARFAX 1-Owner, Hendrick Affordable. PRICED TO MOVE $2,700 below J.D. Power Retail! Third Row Seat, Entertainment System, Heated Leather Seats,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKLXMR344718
    Stock: S40291A
    Certified Pre-Owned: No
    Listed since: 05-10-2025

  • $68,995
    fair price
    $12 above market
    • 40,089 miles
    • 2 accidents, 2 owners, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Gerry Lane Cadillac (341 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Baton Rouge, LA / 341 miles away from Dothan, AL

    NA

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3PKL6MR222537
    Stock: 24T4127A
    Certified Pre-Owned: No
    Listed since: 03-12-2025

    • 144,000 miles
    • No accidents, 4 owners, corporate fleet vehicle
    • 7 Seats, 13 City / 18 Hwy MPG
    • Flat Rock Motors (458 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Mount Airy, NC / 458 miles away from Dothan, AL

    2013 CADILLAC ESCALADE LUXURY ! LOADED WITH THE OPTIONS ! 4X4! 6,2 V-8 ENGINE ! LEATHER ! POWER SUNROOF! 2ND ROW BUCKET SEATS ! REMOTE START ! FACTORY...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4HEF4DR301732
    Stock: 301732
    Certified Pre-Owned: No
    Listed since: 07-15-2023

  • $59,995
    fair price
    $306 above market
    • 76,267 miles
    • 1 accident, 2 owners, rental vehicle
    • 7 Seats, 15 City / 20 Hwy MPG
    • Just Whips (460 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Greensboro, NC / 460 miles away from Dothan, AL

    Just Whips - Greensboro Sales 307 S Swing Rd STE A Greensboro, NC 27409 3**-2**-8*** 2021 Cadillac Escalade ESV Sport Platinum76,XXX MilesClean and Cl...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3RKL2MR201664
    Stock: 201664
    Certified Pre-Owned: No
    Listed since: 04-24-2025

  • New Listing
    • 7,663 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Williamson Cadillac (492 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Miami, FL / 492 miles away from Dothan, AL

    CARFAX One-Owner. Certified. **CLEAN CARFAX**, **PLATINUM EDITION**, **1 OWNER CLEAN CARFAX, **NAVIGATION**, **SUNROOF / MOONROOF**, **FACTORY CERTIFI...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL8PR512355
    Stock: 512355PP
    Certified Pre-Owned: Yes
    Listed since: 06-17-2025

    • 27,538 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Torrance, CA / 1,921 miles away from Dothan, AL

    CarFax No Accidents Reported,CarFax 1-Owner,Low Mileage,Rare Find,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL1MR249117
    Stock: MR249117P
    Certified Pre-Owned: No

Showing 526 - 546 out of 918 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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* Delivery of any kind does not apply to Alaska and Hawaii. Contact the dealer for delivery details, restrictions and costs.