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1,050 listings
    • 6,823 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Dean Team Volkswagen Kirkwood (320 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Kirkwood, MO / 320 miles away from Fort Wayne, IN

    Experience the Dean Team difference! We offer FREE car washes for life and FREE loaner cars in our service department *Certified appraisers available ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL3NR155750
    Stock: K8387
    Certified Pre-Owned: No
    Listed since: 01-31-2025

    • 92,728 miles
    • Lemon reported, 2 owners, personal use
    • 7 Seats, 14 City / 21 Hwy MPG
    • Genesis of Bloomington-Normal (198 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Normal, IL / 198 miles away from Fort Wayne, IN

    3rd Row Seat, DVD, Heated Leather Seats, NAV, Sunroof, 4x4, Quad Seats, Tow Hitch, CADILLAC USER EXPERIENCE WITH EMBEDDED NAVIGATION, ENTERTAINMENT SY...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: Yes

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJXLR148264
    Stock: G265156A
    Certified Pre-Owned: No
    Listed since: 04-16-2025

  • Price Drop
    $31,250
    fair price
    $934 above market
    • 127,592 miles
    • 1 accident, 2 owners, rental vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • Alderman Luxury Imports (81 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Fishers, IN / 81 miles away from Fort Wayne, IN

    Escalade ESV Luxury, 6.2L V8, 4WD, Black Raven, Black Leather.*Restrictions apply, Vehicle Delivery is offered. Alderman s Limited Power Train Warrant...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ4LR192163
    Stock: T6799
    Certified Pre-Owned: No
    Listed since: 05-06-2025

  • $40,850
    fair price
    $392 above market
    • 88,817 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 14 City / 21 Hwy MPG
    • Windy City Motors (145 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Chicago, IL / 145 miles away from Fort Wayne, IN

    2020 CADILLAC ESCALADE ESV PREMIUM LUXURY--BEST COLOR COMBO--RADIANT PACKAGE---22 CHROME WHEELS---SUNROOF---HEATED/VENTILATED LEATHER SEATS---HEATED R...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ0LR300429
    Stock: W5917
    Certified Pre-Owned: No
    Listed since: 01-30-2025

  • Price Drop
    $82,362
    great price
    $13,310 below market
    • 8,410 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Zeigler Cadillac of Lincolnwood (148 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Lincolnwood, IL / 148 miles away from Fort Wayne, IN

    2023 Cadillac Escalade ESV Sport Platinum Crystal White Tricoat 4WD*, NAVIGATION w/BACKUP CAMERA*, BACKUP CAMERA*, BLUETOOTH w/MUSIC STREAMING*, BLIND...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL0PR101595
    Stock: PY4390
    Certified Pre-Owned: No
    Listed since: 02-14-2025

    • 211,034 miles
    • No accidents, 2 owners, personal use
    • 8 Seats, 14 City / 21 Hwy MPG
    • Friendly Chevrolet (493 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Fridley, MN / 493 miles away from Fort Wayne, IN

    2020 Cadillac Escalade ESV Luxury Black Raven 4D Sport Utility 4WD 10-Speed Automatic with Overdrive 6.2L V8Back-up Camera, Super Clean, Clean CarFax,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ5LR245064
    Stock: R245064P
    Certified Pre-Owned: No
    Listed since: 04-25-2025

    • 54,271 miles
    • Issue reported, 1 owner, personal use
    • 7 Seats, 14 City / 21 Hwy MPG
    • Greater Chicago Motors (160 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Glendale Heights, IL / 160 miles away from Fort Wayne, IN

    2020 Cadillac escalade ESV$91,560 MSRP22" WheelsExtremely rare Adriatic Blue!!Running boardsRear Tv'sCaptain Chairs!Heads Up display WE WILL SHIP THIS...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ8LR156847
    Stock: GCM7331
    Certified Pre-Owned: No
    Listed since: 05-24-2025

  • New Listing
    • 119,068 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Matt Jones Motorsports (471 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Cartersville, GA / 471 miles away from Fort Wayne, IN

    Visit Matt Jones Motorsports online at www.mattjonesmotorsports.com to see more pictures of this vehicle or call us at 7**-3**-2*** today to schedule ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS3HEF3ER197934
    Stock: MJP197934
    Certified Pre-Owned: No
    Listed since: 06-01-2025

    • 120,045 miles
    • No accidents, 1 owner, personal use
    • 8 Seats, 13 City / 18 Hwy MPG
    • Ellers Automotive LLC (487 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Olive Branch, MS / 487 miles away from Fort Wayne, IN

    Visit Ellers Automotive LLC online at www.ellersautomotive.com to see more pictures of this vehicle or call us at 6**-8**-3*** today to schedule ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4HEF8ER138181
    Stock: 7467
    Certified Pre-Owned: No
    Listed since: 06-09-2024

  • $56,324
    fair price
    $1,262 above market
    • 80,593 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Morris Buick GMC (175 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in North Olmsted, OH / 175 miles away from Fort Wayne, IN

    CARFAX One-Owner. 2022 Cadillac Escalade ESV Premium 6.2L V8 10-Speed Automatic with Overdrive 4WD4WD, 16.9"" Diagonal OLED Infotainment Screen, 8-Way...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL0NR365176
    Stock: 21143A
    Certified Pre-Owned: No
    Listed since: 03-31-2025

    • 52,182 miles
    • 1 accident, 1 owner, corporate fleet vehicle
    • 7 Seats, 14 City / 23 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Los Angeles, CA / 1,861 miles away from Fort Wayne, IN

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3HKJ0LR154593
    Stock: 2003603586
    Certified Pre-Owned: No
    Listed since: 04-09-2025

    • 43,780 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Autos of Chicago (160 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Arlington Heights, IL / 160 miles away from Fort Wayne, IN

    Escalate your life in our One Owner 2022 Cadillac Escalade ESV Premium Luxury 4WD that looks fantastic in Black Raven! Motivated by a 6.2 Liter V8 tha...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL4NR242285
    Stock: 3723
    Certified Pre-Owned: No
    Listed since: 01-21-2025

    • 37,712 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Rusty Drewing Chevrolet Buick GMC (407 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Jefferson City, MO / 407 miles away from Fort Wayne, IN

    Certified. Infrared Tintcoat 2022 Cadillac Escalade ESV Sport Platinum 4WD 10-Speed Automatic with Overdrive 6.2L V8 Escalade ESV Sport Platinum, 4D S...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL6NR319568
    Stock: YG3362
    Certified Pre-Owned: No
    Listed since: 03-21-2025

  • Price Drop
    $72,000
    fair price
    $1,636 above market
    • 31,519 miles
    • 1 accident, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Lindsay Manassas Chrysler Dodge Jeep Ram (440 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Manassas, VA / 440 miles away from Fort Wayne, IN

    PANORAMIC SUNROOF, GPS/ NAVIGATION, WIRELESS APPLE CARPLAY/ANDROID AUTO, BLUETOOTH, STEERING WHEEL AUDIO CONTROLS, PUSH-BUTTON START, HEADS-UP DISPLAY...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL3NR234515
    Stock: MR1358
    Certified Pre-Owned: No
    Listed since: 06-02-2025

  • New Listing
    • 33,611 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 14 City / 21 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Los Angeles, CA / 1,861 miles away from Fort Wayne, IN

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ6LR255986
    Stock: 2003747737
    Certified Pre-Owned: No
    Listed since: 06-18-2025

    • 72,457 miles
    • No accidents, 2 owners, rental vehicle
    • 7 Seats, 14 City / 23 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Los Angeles, CA / 1,861 miles away from Fort Wayne, IN

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3HKJ2LR181892
    Stock: 2003660005
    Certified Pre-Owned: No
    Listed since: 05-01-2025

    • 114,736 miles
    • No accidents, 2 owners, taxi vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • Select Auto Group (133 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Grand Rapids, MI / 133 miles away from Fort Wayne, IN

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ6LR185781
    Stock: 185781
    Certified Pre-Owned: No
    Listed since: 04-24-2025

  • New Listing
    • 37,161 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • CarMax White Marsh (477 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in White Marsh, MD / 477 miles away from Fort Wayne, IN

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL7NR154554
    Stock: 27569826
    Certified Pre-Owned: No

  • Price Drop
    • 45,077 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Inver Grove Toyota (479 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Inver Grove Heights, MN / 479 miles away from Fort Wayne, IN

    Sandstone Metallic 2022 Cadillac Escalade ESV Premium 4WD 10-Speed Automatic with Overdrive 6.2L V8Recent Arrival! Odometer is 5864 miles below market...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL2NR194253
    Stock: S4284A
    Certified Pre-Owned: No
    Listed since: 05-30-2025

  • $7,995
    great price
    $4,077 below market
    • 179,827 miles
    • 1 accident, 5 owners, corporate fleet vehicle
    • 7 Seats, 13 City / 18 Hwy MPG
    • Showcase Auto Sales (161 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Chesaning, MI / 161 miles away from Fort Wayne, IN

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4JEF3DR102324
    Stock: 36973
    Certified Pre-Owned: No
    Listed since: 05-14-2025

    • 102,092 miles
    • No accidents, 4 owners, personal use
    • 7 Seats, 14 City / 21 Hwy MPG
    • Jim Butler Linn Chevrolet (392 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Linn, MO / 392 miles away from Fort Wayne, IN

    Black Raven 2020 Cadillac Escalade ESV Premium 6.2L V8 4WD 10-Speed Automatic with OverdriveWant to find out more? Schedule a test drive today! Jim Bu...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ7LR152361
    Stock: 376165A
    Certified Pre-Owned: No
    Listed since: 04-30-2025

Showing 505 - 525 out of 1,050 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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