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Used 2021 Volkswagen Jetta Consumer Reviews

4.0 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2021 Jetta, so we've included reviews for other years of the Jetta since its last redesign.

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Pros
Cons
5 out of 5 stars

Made a good choice for a first car

Conner Smith, 03/25/2021
2020 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 6M)
4 of 4 people found this review helpful

I mainly considered VW because I wanted a car with a manual transmission. The clutch is light, the shifter moves with ease, and the steering is light enough to be driven comfortably but firm enough to not cause anxiety every time you try to keep the car in its lane. The infotainment without CarPlay is a little lackluster, but with CarPlay (which is standard) things are so much better. Acceleration is really good in 1st gear, but once you hit 2nd gear, it accelerates half as fast. Fuel economy is great, I always shift to 3rd or 2nd when I’m coasting to a stop so I can engine brake, and because of that I get about 40+ mpg in the city. Most I’ve ever gotten was ~52 mpg, on a clear night when nobody was on the streets and no lights were turning red, so I had the cruise control set to 45 mph. Pedals are within good range, I can heel-toe pretty easily. Engine is really quiet, interior noise isn’t too bad, the seats are good quality, and the suspension is nice and soft.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great car for the money!

HappyGuy, 05/30/2020
2020 Volkswagen Jetta SE ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
8 of 10 people found this review helpful

The negative review part about being "plasticy" I don't really get. I think it is a very clean and well placed interior. So if you like clean lines inside the vehicle this is it, not super busy. Comfortable interior with good amount of room and is quiet inside. Even the base level Jetta is a good option if you are trying to save every dollar. The little engine is a good one and the transmission is smooth. Smooth ride and handles fine. Not like you are buying a sports car here so don't hold that against it. The SE is trimmed out very nice with dual climate and heated front and rear seat as well as steering wheel.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

absolute nightmare car

Damien Tobias , 07/08/2021
2020 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 6M)
12 of 16 people found this review helpful

brand new 2020 jetta S. ok decent little car at first but then you realize the stereo is garbage and so is the touch screen. if you buy it replace the while entertainment system or get a different car. The transmission while quiet when you first buy it turns into a nightmare after 5k miles. shifting hard shifting late and loudly. after a month of having it the ac broke apparently there is a recall on an ac part for the car which was replaced under warranty then two weeks later broke again. currently driving my brand new car with no ac and now waiting for a hose to arrive to get it replaced. estimated arrival time 4 weeks. in Arizona where we touch over 105 degrees Fahrenheit everyday. Tonight I was driving and a light came on to tell me I'm low on oil, car started immediately driving rough. currently parked and hoping to go to dealership tomorrow. next oil change not scheduled for another 7k miles. Seats get uncomfortable really quickly and start lopsiding and wrinkling almost immediately. my drivers seat looks sad right now, very cheap. boring interior. window in back seat is broken and doesn't want to roll up properly anymore. trunk is not closing properly anymore either. the firewall liners under the hood are melted, I investigated and noticed it because I smelled burning plastic from the interior cab. headlight housings are fogged and gross and no car wash can fix it. I have 10k miles on it. DO NOT BUY THIS CAR.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2021 Jetta

C, 02/17/2022
2021 Volkswagen Jetta R-Line SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
30 of 43 people found this review helpful

I have had TWO 2021 jettas, the first one not even for 10k miles. It stopped driving and the fuel modules went out three times, then finally the engine ran out of oil while I was driving and ceased up for good. My second one which was a lemon replacement is starting to follow the pattern of the problems my first one had. Bad engine control module when it only had 500 miles on it. The SOS communication module is bad, and just today the engine light came on and cruise control stopped working. I don’t usually write reviews, but I’m astonished on how bad of a car the 2021 Jetta is. Avoid this year of the model at all costs.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

BETTA GETTA JETTA!

Victoria, 02/25/2021
2021 Volkswagen Jetta SEL SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
15 of 21 people found this review helpful

I absolutely LOVE my car. It has a luxury, yet practical feel for an affordable price. The warranty is amazing. I love the peace of mind. The ambient lighting, machined rims and driving modes are some of my favorite features! The Jetta has been a staple in the Volkswagen brand for decades. I will always be a huge fan! Go Jetta! Betta Getta Jetta!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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