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Used 2016 Volkswagen Jetta Consumer Reviews

4.3 out of 5 stars
93 reviews

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5 out of 5 stars

Classy and sporty

Chris G, 01/15/2019
2016 Volkswagen Jetta 2.0T GLI SEL 4dr Sedan (2.0L 4cyl Turbo 6A)
1 of 1 people found this review helpful

Just bought this car a few days ago. So far I love it. It's a great blend of classy and sporty. It rides really nice, has great acceleration and sporty handling while still getting great gas mileage. There's a few interior rattles but coming from a Honda civic I can't complain. If you're looking for a family car with some pep, definitely test drive a Jetta GLI!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Platinum Gray Jetta SEL

Kevin P., 06/18/2016
2016 Volkswagen Jetta 1.8T SEL PZEV 4dr Sedan (1.8L 4cyl Turbo 6A)
1 of 1 people found this review helpful

Leasing my new Jetta was one of the best decision I've made when it comes to choosing a vehicle. I purchased a 2016 Toyota Corolla back in November of 2015. After a few months of being an owner I realized I made a huge mistake. ( CVT transmission was intrusive, quality was terrible ( many different rattles inside the cabin, sounded like a tin can when closing the doors. etc). The Jetta has the Corolla beat in every category (technology, performance, comfort and last but not least QUALITY! Needles to say, I am very happy with Volkswagen. I would highly recommend the Jetta to anyone who is looking to purchase or lease a new car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

In love!

Eden, 06/19/2016
2016 Volkswagen Jetta 1.4T SE w/Connectivity 4dr Sedan (1.4L 4cyl Turbo 6A)
1 of 1 people found this review helpful

Favorite car! Great price and has everything I need in a car! I love it! Highly recommend!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

I regret buying a VW

Sydney K T, 04/25/2019
2016 Volkswagen Jetta 1.8T SEL 4dr Sedan (1.8L 4cyl Turbo 6A)
11 of 35 people found this review helpful

VOLKSWAGEN BUYERS BEWARE: I am going to post this in as many review sites as possible to help out other buyers who are considering purchasing a new VW. I am a 22 year old college student that does not make a lot of money. I used to have an older vehicle that was giving me a lot of problems that I could not afford to repair and keep it on the road, so I decided to chalk up a little bit of extra money and purchase a brand new VW. I was ECSTATIC on my first brand new car! Three months after my purchase, I took it to the dealer for a check up and was told that I have low oil, I asked “how could that be possible when it’s a brand new car?” The response that I was given (by the service writer at Cook VW in Fallston, MD) was “it is normal for a 1.8T VW/Audi to burn 1 quart of oil per 1000 miles. I was extremely aggravated with that answer as that pretty much defeated the purpose of me purchasing a brand new car. I was under the impression that purchasing a brand new car would help solve the problem of me needing to come out of pocket to fix my car and keep it on the road. I didn’t know what else to do except just continue to pay for a quart of oil every month. Every year that I took my vehicle back to the service department I was told the same thing. I felt hopeless. Now, I am up to adding a quart of oil per week on a VW that is only three years old. So, searching for answers, I called VW of America and spoke to Kristen and was told that since I’m just out of warranty, there is nothing they can do. I asked her why they didn’t do anything before I was out of warranty and her response was, “I don’t know, but it’s too late now.” She put me on hold and did some research and acknowledged that there were several of other VW and Audi drivers who experienced the same problem with their new vehicles and even cane across lawsuits that were settled because of the same issue. I then asked, “Well, will VW be able to take care of me also?” She said, “no.” Just a little background... I come from a family who only drives Volkswagens, we have owned dozens of Volkswagens in the last 20 years. Currently, my mom, dad, both of my brothers, and my sister-in-law drive one and I also have several friends that also have them. We have only ever purchased brand new Volkswagens (my dad drives a 2015 VW, my mom has a 2014 CC, one of my brothers has a 2015 GTI, my other brother has a 2018 Jetta, and my sister-in-law has a 2017 Jetta). I am appalled by the customer service and the response that I was given by Volkswagen of America. I feel embarrassed that I was duped by Volkswagen and my entire family stands behind me. I cannot believe that with being the loyal VW family that we have been for so many years, that they could not help a first time new car buyer out on their purchase of a Volkswagen. PLEASE, learn from me, and do your research before purchasing a brand new Volkswagen. $25000 is a lot of money and I am being promised by other manufacturers that it won’t happen with them. Please feel free to re-share this in order to protect future new car buyers from wasting their money on a BRAND SPANKING NEW LEMON!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

VW never again!

Alexander, 10/13/2016
2016 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 6A)
7 of 22 people found this review helpful

Transmission is jerky (not CVT) which you won't know after/during your test drive because all you want it to accelerate, right? In slow traffic transmission makes kick down (with the appropriate "boo-m" sound). But I don't care about anything because I'm leasing it. After VW "fixed" recalls my gas mileage went down by 5-8 miles (from 42 mpg down to 33-35 mpg)... Thank you, VW! Comparing to previous versions and years, this 1.4 Turbo engine is too weak. Cars feels very heavy like 4,000 pounds and with no brakes. I think the best acceleration was on 2.5L 5 cyl. (non-turbo) models. Interior is cheap and feel like Chevy Avero (I've rented one before). Design has not changed since 2010. You can't differentiate your car from 2010-2015 unless you are following them and you're reading "TSI". Dealer is not helpful (I love Toyota and going back!!!). Part are not expensive but the service is! Oil changes are $80 and if you do it yourself, VW will void the warranty! If you are iPhone user you need to prepare to connect your phone every time you are in the car. When you connect the phone to the USB charge port, it will reset the connection: phone (music/maps/etc) goes to silent... you need to "find the phone"... it takes about 20-25 sec which is driving you crazy ONLY after 6-month. Bottom line is: At the end of the lease I am going to turn this car in and never get another VW.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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