Used Pontiac Firebird for Sale in Tucson, AZ

Chapman Chevrolet - Tempe / Arizona

Located 97 miles away from Tucson, AZ

Dealer Review:

As a first car buyer I definitely did not expect my experience to be handled so poorly. I bought a used car about a week ago which I absolutely love! It has been my dream car since I was a little girl! I've worked tremendously hard for this car and unfortunately the car has broken down 4 times since, it's been the battery, the coolant, spark plugs, just about everything has happened day after day. I have spent just about everyday at this dealership trying to speak to a sales manager. I am constantly told to come back to speak to Mr. Ben Guthrie who will "resolve" my problems. Yet every time I go in, Mr. Guthrie makes eye contact with me from across the room and sends his sales men to handle the problem and avoids speaking to me at all cost. I have sat there for hours waiting on somebody "who has authority" to speak to me and nobody comes. When I ask for a general manager they claim that he's either in a meeting or he just left or they don't know where he is and give no answers or any help. The customer service here is absolutely atrocious. Looking at the reviews I see I'm not the first customer they've ripped off. Ive watched customers leave this place just as frustrated as I do wishing they would have never bought from here. Once they sell you the car they are of no interest to help. Today I finally spoke to Mr. Guthrie and of course he refused to help me and made negative claims about "trying to help me and speaking to me" when he has avoided me and my situation completely. Seriously don't go here. Oh and I don't want to forget to mention when I was first signing for the deal just about everything in the paperwork was wrong and they had to go back and forth for about 8 hours because the lack of communication between the people that work there is immense. I should've taken that as a sign and backed out then! Extremely disappointed to have been ripped off and treated so poorly. They simply don't care about the customers, just the sales. I have already spoken to the General Manager and was given an apology. Unfortunately that does not change the way I feel about the way I was treated and the poor service given, I would urge others to find a different place to buy.

Features and Specs:

Description: Used 2002 Pontiac Firebird Trans Am with Rear Bench Seats, Power Driver Seat, 2nd Row Bucket Seats, Fold Flat Rear Seats, Alarm.
Engine: 8-cylinders
Drive Wheel Configuration: rear wheel drive
19 Combined MPG (16 City/23 Highway)

Listing Information:

Certified Pre-Owned: No

Horne Chrysler Dodge Jeep Ram - Globe / Arizona

Located 84 miles away from Tucson, AZ

Features and Specs:

Description: Used 1995 Pontiac Firebird .
Drive Wheel Configuration: rear wheel drive
18 Combined MPG (15 City/24 Highway)

Listing Information:

Certified Pre-Owned: No

Arizona Dodge - Safford / Arizona

Located 84 miles away from Tucson, AZ

Features and Specs:

Description: Used 1995 Pontiac Firebird Trans Am.
Drive Wheel Configuration: rear wheel drive
18 Combined MPG (15 City/24 Highway)

Listing Information:

Certified Pre-Owned: No