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Consumer Reviews for the Rivian R1T
Read recent reviews for the Rivian R1T
ZERO customer support!
Remon, 08/31/2023
2022 Rivian R1T Adventure 4dr Crew Cab AWD SB (electric DD)
Customer support is not defined in Rivian's dictionary! I had a dead 12v battery and I called to get it replaced and they told me their first available date to send someone is 3 WEEKS out! Every time you call their support, it's hours of wait! Their chat is a joke! any time of the day or night when you open the chat, your number 30-40 is in line with hours of estimated wait!! Worst … customer experience I've ever had!
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