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Consumer Reviews for the Toyota Sienna
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I Traded my 230,000+ mile Sienna with Trepidation
j.m alexander, 02/24/2019
2018 Toyota Sienna Limited Premium 7-Passenger 4dr Minivan AWD (3.5L 6cyl 8A)
My 2005 AWD Sienna and I were inseparable. It was a perfect combination of comfort, reliability, features, reliability, performance, and, yes, reliability. The only weaknesses I discovered in more than 13 years were in the electrical system and lack of value in run-flat tires. I remedied the second of those two weakness by purchasing a spare tire and going to traditional tires after the … first 3 sets of run-flats. Strengths included a well planned and executed interior. For its time, that Sienna had every feature, from electric doors to tachometer to opening vents to remote start, I could possibly use. Despite its size, the steering was responsive, acceleration was quick and braking was surprisingly good, even when loaded with cargo. Maintenance involved replacing brake pads, one timing belt, buying tires, and performing required oil and transmission fluid changes. When traded, the Sienna had its original catalytic converter, and shocks and struts. Electronics were a problem, with the passage of time being marked by more and more of the interior gauge and accessory lights failing. One of the sliding doors was always temperamental and became extremely sluggish. The 2018 AWD Sienna has a lot to live up to. In many ways, it meets or exceeds its predecessor. The acceleration is smooth and quick. The brakes are outstanding. There is a bit less road noise compared to the previous car, even when it was new. It has a bit more cargo space than the 2005. When loaded, the acceleration was a bit slower than the 2005's, but that is the result of the fuel economy-focused transmission. All of the sliding doors open with pep. One feature I miss on the back hatch door is the resistance closure; the new model requires me to push a button; the key fob no longer closes the hatch, but can open it. The abundance of electronics on the 2018 is both awe-inspiring and a bit intimidating. Features like the 360 degree camera, which I considered an indulgence, are quickly becoming necessities. I miss the remote start, which could be the answer to a prayer after snow storms, softening ice and snow so that cleaning off the van was easier. The Toyota engineers have kept their faith with Sienna lovers, like me. I wish I could make the same statement about the interior design team. Despite having a top of the line model, compared to the older Sienna, the materials have been cheapened and the details I loved have been eliminated. Most egregious is the third row stowage system. I am not a small person; I have long arms. I cannot easily reach the stowage handle, which replaced one of the fabric tabs. Did anyone have a smaller man or a woman attempt to fold up the back row seats before this design was finalized? Toyota: bring back the 2-section front console! I consider the new unit between the front seats to be a black hole in which nothing can be found, especially by someone driving a car. Bring back the front in-door arm rest storage compartments. They were perfect for holding items needed at a moment's notice, especially items which could never be found in the "black hole." The front seat passengers are down one cup holder from earlier interior configurations. Material durability will be an issue for the pop out pair of cup holders and the "hidden" compartment by the vent button. While we are on the subject of that compartment, you could have engineered it ¼" larger to accommodate an EZ Pass or similar item. So, right now, although the 2018 Sienna has a lot to offer and is a delight to drive, it suffers in comparison to older model Siennas, especially in regard to interior engineering and luxury. Those short-comings will be forgiven if the new model proves as reliable and undemanding as the older models.
Six month update: All of my comments above are still pertinent. This 2018 Sienna already had a recall for software updates; the downtime was short. The mechanical systems are working nicely. One shortcoming I hadn't noticed until our snowy season is the poor rear window wiper redesign. No longer does it provide a 180 degree sweep centered on the bottom of the window. Now, it sweeps from the top of the window and makes an asymmetric sweep of about 100 degrees, leaving almost a third of the window uncleared. If you purchase a Sienna, ensure it has the blind spot detectors. The view out the rear window is so obstructed in bad weather, those detectors are a necessity, not a luxury.
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