Used 2020 Ram 3500 Consumer Reviews
Used 3500 for sale
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We have a limited number of reviews for the 2020 3500, so we've included reviews for other years of the 3500 since its last redesign.
Fuel pump problem
disappointed , 11/17/2020
updated 07/02/2021
2020 Ram 3500 Lone Star 4dr Mega Cab 4WD SB (6.4L 8cyl 8A)
49 of 51 people found this review helpful
We have owned this truck for three months. It has about 2500 miles. The fuel pump came apart, mechanic's words. The truck left use on the side of the road with a load of cows. It is now in the shop awaiting repair. 5hey have to replace the entire fuel system, but cannot obtain all of the parts. Its been in the shop for weeks. Needless to say we are not happy, its a brand new truck!
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Unsafe Vehicle from company w/NO customer service
Mdewolf, 11/30/2020
2020 Ram 3500 Longhorn 4dr Crew Cab LB (6.4L 8cyl 8A)
67 of 71 people found this review helpful
This is our 2nd ram, first was a two year battle with numerous issues. Finally hired a lawyer and dodge bought it back. So we upgraded as I still love the truck...Bad mistake, left on the side of the road in the dessert with livestock and my family. Power steering just turned off. 3 days stuck in a hotel with livestock in a trailer, 1 hr after they fixed it, it failed again. Now we are going on 3 weeks with no communication from FCA, just a run around. No answers and no support..meanwhile we lose money on rentals and canceling things because we have no truck.
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2020 Ram 3500 for sale near you
3 of 34 listings
- Laramie Diesel Crew CabMSRP: $56,66316 mi away
- Tradesman Diesel Regular CabMSRP: $44,97645 mi away
- Longhorn Diesel Crew CabMSRP: $54,79510 mi away
See all 34 listings
5 gen 🍋
I hate chrysler , 01/29/2021
updated 08/06/2021
2020 Ram 3500 Big Horn 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
36 of 38 people found this review helpful
Ram 3500 6.7 bad turbo, fuel pump and front-end. Chrysler will take their time to repair it 1 to 2 months. All that went bad at 3k mile and I have 4 other friends had the same issues. I hate Chrysler customer service. I hate the whole company. I'm switching all my trucks over to semi. I don't even want trade this one in. I'll have it crushed then use it a paper weight.
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Ram Trucks are Great
Craig Newman, 03/22/2020
updated 09/28/2023
2019 Ram 3500 Big Horn 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
15 of 16 people found this review helpful
The New High Output Engine is great lots of power. Took a 1000+ mile trip towing a gooseneck trailer, mileage towing at 60-65 MPH was 12.1 MPG. Towing at 70-75 mileage dropped to 11.9 still not bad for a 3500 Ram Dually. Dave Smith Motors made this all possible with the best deals lowest prices and haggle free buying. One would be foolish to buy a Ram from anyone else. Ram 3500 HO still going strong, it has the power and smoothness to carry horses cows and other loads that require a smooth and steady ride. It handles the rough roads well with a load on. A great truck for towing. Towed a 3/4 ton pick up on a flat bed and got 13.? MPG. Overall as the truck gets broke in milage is improving, have gotten as high as 22 MPG but unloaded and not at interstate speeds. After 42,000 miles truck is still running great, just barely broke in for a diesel. the HO engine and Aisen Transmission capabilities are still awesome. Towed 15,000 pounds of fifth wheel trailer. It was stable and well proportioned in the ride some chucking but not too bad (mostly due to the trailer). The trailer had a high profile but the dually aspect helped to control the large load. I was very much impressed how the Ram 3500 preformed in this aspect.
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Second Thoughts
Denise Watkins, 10/07/2020
2020 Ram 3500 Tradesman 4dr Crew Cab LB (6.4L 8cyl 8A)
26 of 30 people found this review helpful
Let me start off by saying, I’m a die hard mopar fan. I’ve owned three different Durango’s, three different Chargers, and two different HD Ram trucks. With that being said, I have spent a ton of time at the dealership with issues that I have never had to deal with in other brands. Good and bad, I’m over the same old issues with FCA products. I’ve been in my 2020 Ram 3500 Tradesmen now for about three months. Just a few issues so far, drive side headlight holding water, rear drivers side rear shock leaking fluid, front brakes squeaking at all speeds, front hood shaking at interstate speeds and as low as 60 mph. Rear auto leveling air suspension not working properly. Drivers side seat to high, they could at least put manual adjustable seats in a vehicle priced above 65k. Now, the last thing to let you know. The chrome hubcaps on the front wheel make a clicking noise and will drive you crazy if your window is down. Now on to the plus items and the good. The power of the 410 hp and torque is beyond any other vehicle in this market. Ram has done a great job on the design and look of the new Ram. Upgrading the tires from Firestone to Nexen was a great idea. The layout of the dash and options are above standard but have room for improvement at this price point. But overall this is a great vehicle and I’m being a little light on the star rating.
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