Used 2020 Ram 2500 Consumer Reviews
Used 2500 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
We have a limited number of reviews for the 2020 2500, so we've included reviews for other years of the 2500 since its last redesign.
Electrical problem after problem after problem
Mark Dembinsky , 12/01/2020
2020 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (6.4L 8cyl 8A)
56 of 56 people found this review helpful
I bought a single cab 2020 ram because I liked my 2018 ram so much, but they are NOT the same. I started have electric problems after 30 days( the fuel gauge stopped working). Took it it for repairs and they found nothing wrong with it, they had it for 3 days. 2 days later the problem came back this time they fixed in 9 days. Next the shifter started acting up along with the radio. 19 days later they had it fixed. Now the back up sensor will not stop beeping when you have it turned off with a trailer on. So it has to go back again. I called the Ram Care Center to try and work out a Swap for this truck because it's a lemon and they told me they would keep fixing it as long as it's under warranty but now do anything else. She suggested I buy a longer warranty. I've owned the truck sent 8/14/20 and it's been in there shop for 30 days so far and has to go back. I will not being buying a Ram ever again if this is how they stand behind there trucks.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Expensive truck cheap customer service
Justin , 05/14/2021
2020 Ram 2500 Tradesman 4dr Crew Cab SB (6.4L 8cyl 8A)
34 of 36 people found this review helpful
I bought a brand new 2020 Ram with the 6.7 diesel. The truck ran great for the first 9,000 miles. Then I noticed a noise in the drivetrain when going from drive to coast. I took the truck to the dealership and they couldn’t find anything wrong. By the time the truck had 15,000 miles on it there was a noise all the time. I went back to the dealership and this time they agreed there was a problem. First they replaced the transfer case, that didn’t fix it. Next they re-flashed the computer, that didn’t fix it. Now they have the transmission out of the truck. The truck has been down for 40 days so far and they have no idea when it will be fixed. I contacted Ram customer care, complete waste of my time. Ram customer care is telling me 6-8 weeks before they will do anything about it. So much for customer service. Currently 4 of the 5 vehicles sitting in my driveway are Chrysler products. This is the last Chrysler product I will ever buy. The quality is absolutely terrible and the customer service from Ram is even worse.
2020 Ram 2500 for sale near you
3 of 26 listings
- Tradesman Crew CabMSRP: $30,8936 mi away
- Tradesman Diesel Crew CabMSRP: $29,9952 mi away
- Tradesman Diesel Crew CabMSRP: $40,3126 mi away
See all 26 listings
2019 Ram 2500HD Tradesman/Off-Road/Snow Chief.
Kris, 04/02/2019
2019 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
75 of 82 people found this review helpful
I bought the first Ram of it's kind to hit the state and so far so good. We are a Mopar family and this is my 3rd consecutive Ram since 2007 (born in raised in a GM home and that's who put food on the table). My last truck was a 2014 Ram 4x4 1500 5.7/8spd. QC Black Edition, so I have prior experience with the beauty that is the 8 speed. I'll preface this by stating I had been actively shopping (actually building) 2018 Tradesman similarly opted. I had went to 3 dealers to look, but just couldn't settle for the 6 speed transmission. The 6 speed and 373 is a terrible combo in Ram and the 4:10s are hard to find. I ended up seeing this exact model at the last dealer I went to. I while there aren't many rebates, I do get supplier pricing and qualified for 0% so I decided to take it for a drive. First thing I noticed is that the 1st 3 gears pulled substantially harder than the 6 speed. 4th, while low, seems to be a good mid-range gearing. On the highway this truck sings along at 70 moh and appx 1800rpm. I am averaging (only 200 miles on it) appx 15mpg, with mixed driving. I pull a boat,firewood,ATVs etc, and maybe a TT from time to time. I cannot justify the added expense of the CTD. FCA did right with this setup as the 8 speed can handle almost 600ftlbs of torque. I refuse to get caught up in this numbers game the makers are doing. The ride is quiet but firm, but it's a heavy duty. If you want plush, buy a car or spend $80k. I buy trucks for trucks. This setup is the perfect blend of function over form. The work grade vinyl is better feeling than most leathers and if I didn't tell you it was vinyl, you'd assume it was leather. This truck is carpet deleted, because who wants to clean carpet in a truck? If this gets dirty I can wipe the seats with a wet rag and spray out the floors. No more freaking out because mud was left in your $46k truck. Technology wise, I have no use for the 12" screen or climate control. They are neat, but wholly unnecessary, as phones can take care of everything I need and then some. But to each there own. This truck does have, park sense, rear camera, puddle lights, skid plates, On/Off tires/ Bilstein Shocks, Hill Descent control, Factory break controller, 220amp alternator, 6 aux switches, clearance lamps, and overhead night light (weirdly my favorite feature in my last truck too. It's the simple things) It's a well refined beast. There are a few things I don't care for: The ugly SXM antenna (I didn't get SXM nor do I want it), No flares on this year Off Road (it's an upgrade that usually results in rust anyway). Floor storage is only available on the Big Horn. If you can get over your stigma of owning a gas powered HD, this truck is a game changer. I know Ford and GM are coming to market with their answer, but I don't see that this race will ever stop, so pick a spot in the line and cut in.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Ram 2500 Diesel
J Ellis , 10/20/2019
2019 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
21 of 22 people found this review helpful
This is about my tenth ram and is so far the best. Its the tradesman crew cab. Like the restyled black interior and finally no more grey. I had the seat covers changed by a local upfitter to black leather. Impressed with the fuel mileage at 20 to 23 mpg empty and 12 pulling a loaded trailer. Ordering the trailer prep package was a big help and cost less than installing later. Wished I could of ordered it and the side tool boxes together but you can’t. Like the pull down step for easy box access. Was disappointed that the steering wheel is tilt only and that they know longer offer the in floor storage on the tradesmen like my last one.
Best truck on the market
Dave C- Maryland, 10/27/2019
2019 Ram 2500 Big Horn 4dr Crew Cab LB (6.4L 8cyl 8A)
46 of 52 people found this review helpful
I searched 2500’s for 4 months. I went to the dealerships of Ford, Chevy, GMC, Toyota, and Ram. The F250 are light weight & seem powerful, BUT THATS BECAUSE THEYRE ALUMINUM. Price is outrageous, and style is too boxy. Also, comfort in the Fords are “Thumbs down”. Next, Tundra’s are nothing more than Overpriced Tacoma’s w/terrible gas mileage and next to nothing towing. GMC have all the Bells and whistles of luxury, but WAY TOO EXPENSIVE. Plus, I want a truck that WORKS, not shines in a parking lot. Lastly, Chevy’s options for the money are crap. $65,000 for a 2500 w/no bed liner, no running boards, no tie downs or fifth wheel hook up in the bed, and that’s on 2019. Finally, I got exactly what I was looking for in option/value/towing in the 2500 Hemi long bed. Design is smooth, sturdy, & options were best in class. Bed liner, FULL LENGTH running boards, back up & bed cameras w/zoom, tie down/5th wheel hook ups already in bed and also electric hookup inside bed. Interior is roomy, Bluetooth everything, tons of USB/power outlets, tons of under seat storage, heated seats & steering wheel, cup holders galore(I have 5 kids) and the price was low 50’s. I LOVE THIS TRUCK & unless something goes drastically wrong, will go RAM for the rest of my life.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value