Used 2020 Ram 1500 Consumer Reviews
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Good truck, horrible product support by Ram
jeff, 08/26/2020
2020 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
189 of 202 people found this review helpful
On 8/7/2020, I purchased a 2020 Ram 1500 Limited Diesel at a dealership 200 miles from my home in FL. On the drive home, the truck was wobbling badly. I contacted the dealership and we agreed it was probably just a tire balance issue. The next morning, I took the truck to a dealership near my home and they found that 3 of the 4 tires were badly out of balance. I left thinking the problem was fixed. The next day, the wobble continued. I took the truck to a second dealership, thinking that the issue may have been workmanship. The second dealership said that 2 of the 4 tires were severely out of balance. I was at 300 total miles on the truck, and 5 tires were out of balance. I bought the truck for work and needed to take a trip. I took off on a 1300 trip and the wobble was back again. I contacted Ram Care and explained that I have had 5 tires severely out of balance in my first week of ownership and the truck still wobbled. Ram Care instructed me to go to a dealership near my destination and set up an appointment for me the next morning. At that appointment, 3 of the 4 tires were again now severely out of balance, so I was now up to 8 balances in the first two weeks of ownership. I went on my first drive and the wobble continued. The service manager at the third dealership told me that my tires were defective and would need to be replaced. I then contacted my case manager at Ram Care and was told that tires are not covered and they would not replace them. I tried to explain that I had been to 3 dealerships and had 8 tires out of balance in 2 weeks of ownership after purchasing a $70,000 truck, and now he is telling me that I will need to purchase 4 new tires on my own. These tires were never right. The dealerships could never remedy the problem, and Case Manager Joe (ext 3020720) says they only warranty their trucks, not the tires. These are the stock tires that came on the truck and there was not option to buy the truck without tires. Very disappointing to see a fantastic truck has absolutely zero support for something as basic as a tire balance issue.
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She leaks...
Joel S., 02/13/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
109 of 117 people found this review helpful
Custom ordered my 2020 Ram 1500 last October, received it in November, truck was great until I found a massive water spot in the drivers side foot well. Since then my truck has been at the service department 3 times for the cabin leaking water into the interior. Service department can't figure out where the water is coming from. May have to take a loss on this one and lemon law it. It's a shame too because it's a fantastic truck and looks sharp with the midnight package and white paint.
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Best overall light-duty truck...period.
gazelem37, 09/16/2020
updated 03/18/2021
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
37 of 39 people found this review helpful
There is a reason this truck has won truck of the year 2 years in a row (19 & 20). I have owned a few trucks ('04 Dodge Ram, 3 Nissan Titan's from 2010-2015 and driven many others) in the past and then switched to a 2015 Ford Expedition. There are lots of reviews out there that are going to be very detailed so I will try make mine more of a Pros & Cons list with some explanation now that you have some vehicle history on what I'm used to. Pros: Ride - I opted for the air ride suspension but drove both w & w/o and they were both far superior to the Expedition. Interior - You'll see this in any review but they are way above competitors in interior quality and it's most noticeable with fit and finish. (If you want a negative on the interior, the only one I have is that the door on the drivers side has stitching right where my leg leg rests. If I'm wearing shorts on a long drive, that stitching starts to rub my leg raw. May want to take that into consideration if you are looking at Laramine or Limited and like wearing shorts. It looks sharp but I would prefer it to be smooth like the Big Horn's are) Safety/Tech - Best implementation of Adaptive Cruise in any vehicle I've driven. Doesn't brake hard if someone cuts in front of you like every other car. 12 inch touchscreen is awesome, even if it takes some getting used to how many features are in it. Multi-Function Tailgate - Is the new feature I didn't know I needed. Actually was looking for one without and now 90% of the time it's how I get to the bed of my truck. Cons (some of these are straight-up nit-picky): Price - It's really not much more than competitors so I'm calling out all light-duty trucks here when they start around $35k and top out at $70k, double!? Towing Mirrors - If you opt for towing mirrors in the '20 model, you loose pwr fold and 360 camera view, both of which would be included in my model otherwise and are included in a 2500 series with tow mirrors so it's not an engineering thing. Multi-Function Tailgate & Tonneau cover - Virtually impossible to find a lower priced tonneau cover that works with the MFT. This feature of the truck has Ram putting some brackets at the front of the bed that not even Mopar has a solution for yet. Auto Start-Stop - I know this feature is a love/hate for most but I'll call it out anyway because with e-torque they really want you using this feature. It works well for the first 15 seconds or so but if the light you sit at takes longer you'll find yourself unconsciously easing off the brake a little. What happens is when the Hemi kicks back on, you'll feel a little lunge forward because you aren't holding the brake as much as you were when you stopped. Both me and my wife did this completely without thinking about it, so it seems like a natural driving habit that you have to fight against. Hopefully those help you in some way that you don't read in other reviews. I will admit how small some of the cons are and some I can even disable. Keep in mind, overall, this truck is the best vehicle I've ever owned but no vehicle is perfect. Update: After about 8 months of owning this truck everything above still stands. I don't have much to add to "the best vehicle I've ever owned" statement because it's still true. Haven't had a single issue, it tows like a dream. I will add one thing to the Pros list: Air Ride Suspension, especially for towing. I tow regularly, ranging from very heavy for 1/2 ton to very light and in between. The air ride is so intelligent that when I'm unhooking and the weight has just come off of the truck it immediately deflates down and extra inch so I don't have to raise the trailer up, just to pull the truck forward and then lower the trailer back down. It has been useful in some way, to get under and get out from under trailer, nearly every time I hook something up. That's all on top of the fact that the truck stays level no matter what load I throw on it. Not sure I can buy another truck without it.
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2020 Ram 1500 FAIL
Jsaun, 09/13/2020
2020 Ram 1500 Longhorn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
89 of 96 people found this review helpful
Lifelong import owner, decided to lease a 2020 Ram 1500 Big Horn to support a domestic brand, and due to the good reviews. I made it two miles down the road after closing the deal at a local dealer, and the truck started smoking from the hood, and the dash display alerted that there was something wrong with the engine. It turns out that the main coolant line was rubbing against one of the belt pulleys, and it was ripped open spewing coolant everywhere. The coolant tank was nearly empty. I used a clamp from my tool kit to close (mostly) the gsh, and I limped back to the dealership. If that weren’t bad enough, when I got the truck back to the dealership within 30 mins of leaving they were closed for the weekend, and I was left stranded an hour from home with an expensive inoperable truck filled with my tools which I had transferred from my trade in. Ram Care, and I use that term loosely, suggested renting a car, but couldn’t tell me where to do that, other than to suggest going to Bangor which was two hours from my location at the time. No offer to contact anyone locally, really useless interaction. My wife my thankfully able to make the two hour round trip to pick me up. The brand new inoperable truck that I traded in a vehicle for and am paying for is sitting at the dealership. I would be without transportation for the start of my work week if my parents didn’t have an extra vehicle to lend us. I’m going to give Ram and the dealership a chance to make things right before exploring other options, and it should be an easy fix, but as a life long import owner due to historical reliability issues with domestics it really makes me wonder how a vehicle with 11 miles suffers a catastrophic failure like this. Draw your own conclusions. I’ll update this review after hearing back from the dealer and Ram (still waiting 24 hours later without any movement). Surreal situation, and thoroughly disappointing.
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Girl with Ram Laramie
Girl with Ram Laramie, 01/21/2020
2020 Ram 1500 Laramie 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
172 of 187 people found this review helpful
I love this v8 Hemi truck. The power and stability really has you feeling like your in control on road. In my opinion it’s the best looking by far and the features are amazing but only when they work properly. However... I hate that in my 7 months of ownership it’s been in the shop 11 times; totaling over 50 days there. Most of my issues were with the electronics (BU cam, heated steering wheel, frozen screen, tilt mirrors gets stuck) to name a few. After 4 days of owning the brand new Ram it had to go in because of the screeching breaks. It’s been a slow progression down hill from there. I’ve had the BU cam replaced twice. The side mirrors replaced twice. The steering wheel replaced once (going back when the new wheel comes in. Back order for over 3 months) and the brakes, caps, disks replaced twice. What’s the point of having all the bells and whistles if they don’t work?? A brand new vehicle should not have all these issues let alone a 65k one! This would be the best truck on the market hands down if not for all these annoying issues. Lemon law suit in progress.
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Unbelievable Value - Impressive truck
Will C, 11/13/2019
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
77 of 85 people found this review helpful
I looked for months and couldn't be happier with the Ram 1500. I settled on the Laramie with a lot of upgrades rather than the Limited or Longhorn because, while the options like moonroof, power running boards, 12 inch nav, were important, I didn't particularly find a lot of value in the other differences to justify paying more at the base level. And I added the options I wanted to the Laramie. Bottom line is that you can't go wrong with any of the trim levels. In my opinion, better value and better truck than anything else out there right now.
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Great truck lots of issues...
Josh5.7, 08/18/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
44 of 48 people found this review helpful
So I have had this truck for 2 months , rides great tows amazing. It’s been in the shop ever since I got it for a no start. They changed the PCM, and fuel pump and still can’t not figure out what’s wrong with this truck. I do not recommend
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In the shop for at least a week after 8,000 miles
Jim C, 02/26/2021
updated 03/02/2022
2020 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
12 of 12 people found this review helpful
2020 Ram 1500 Limited w/ Ecodeisel. Leaking oil after only 8,000 miles. Blown seal in turbo, oil leaking down into intercooler which needs to be replaced. The high volume local Dealer doesn't have parts and won't provide a loaner car. All around a quality operation. UPDATE- This Gen 3 Ecodiesel holds 8.5 quarts. Service center shows it holds 12. I have no idea why Mopar/Ram hasn’t updated their system to accurately communicate with their service techs the required amount of engine oil. I believe this was the issue after my first oil change. I am making this claim because the work order from my oil changes shows 12 quarts. Since that fiasco the truck has been great. No mechanical issues and great MPG for the size of vehicle. I have the 321 gear ratio and average 26mpg combined.
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Best Truck I ever bought!
Sukhraj Dhillon, 01/06/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
64 of 71 people found this review helpful
Shop around, the dealerships are usually [non-permissible content removed] in regards to any incentives on this truck. I bought a Limited 4x4 and have been very happy with my purchase, Hemi has plenty of power and decent fuel economy. Interior makes my dads Range Rover jealous. Very good truck.
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Couldn't be happier!
Karma68, 01/22/2020
2020 Ram 1500 Rebel 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
22 of 24 people found this review helpful
Over the past year I did a lot of traveling and rented a lot of rides. The rental car agency had given me 3-F150's in a row so when I walked out and saw the Ram I was quite disappointed... but when I got inside it was like ooo-wee. The interior was like a luxury car. It was a Ram Rebel, Rebel seats, panoramic sunroof, large touchscreen, Hemi, etc. Highly considered a Ford, nothing wrong with them but the price but for all the features and the look I have with my Rebel I feel 1-up on the other brands because I have so much more truck in my opinion, plus the Ram is truck of the year 2 years running, I wouldn't trade it for any other brand. I could not be happier!
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RAM 1500 ltd. V8 Airconditioning not for hot clima
Kurt Kristoff, 09/05/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
28 of 31 people found this review helpful
Thousands have complained about poor cooling airconditioning system some are making hacks by installing valves to shut hot water blend to airconditioning which lower the temperature with 8 -10 F, owners are desperate imagine that you need to hack you brand new truck to feel pleasant while driving when ambient temperature are over 90F defenders comes up with all kinds of excuses color of the truck sunroof or not..bla bla bla, the airconditioning shall and must be sized and designed to cool the cabin down to the lowest set temperature even if it is sunny blue sky and 110F, this is not a new problem in RAM trucks it goes back many generation, worstbof it all dealerships won't and can't do any permanent fix as The RAM Company gives a Sh... so if you're living in The Southern states of US and like trucks there can cool down the cabin then do not buy a RAM! 2020 RAM Ltd Black, Sunroof, V8 4 WD, RAM boxes. my truck option was not avaliable in the list of reviewed RAM's.
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Engine not designed for towing
Jason M, 05/29/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
36 of 41 people found this review helpful
There are many things about the RAM 1500 Hemi that I like, however all of that is over shadowed by the fact that this engine has major problems with exhaust manifold bolts breaking. I was told it has to do with towing by the dealer and even RAM. We bought it to tow a small horse trailer and one horse, about half of the weight of the advertised towing capacity. I am now on my 3rd, yes third set of broken exhaust manifold bolts. First 2 were covered under warranty, now I have to pocket. RAM offered to pay half of the cost and told me this is a one time only offer, do not contact them if it happens again. They know there is an issue with these engines. I was told by the dealer the kit to fix it would take care of the problem, well it keeps happening. I would highly advise to look elsewhere or go for the diesel if you plan on hauling anything other than some 2x4's and mulch in the Hemi.
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If you like trips to the service center, buy one
Vikingmad, 04/07/2021
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
12 of 13 people found this review helpful
I bought a 2020 ram 1500 with 5000 miles on it in November 2020. No less than a week of ownership did I begin noticing things weren’t right with the truck. 1. Back window leaks when it rains (not kidding. Fiat can’t install a proper window) 2. Back up camera stays on even after I’ve shifted into drive and have traveled miles down the road. 3. Screeching brakes. I guess they’re just really bad quality from the factory. 4. Park sense system has thrown the e-brake on when backing up on flat surfaces with nothing behind me. NOTHING! 5. Clunking noise when coming to a stop. Sounds like it’s in the transmission area. 6. Have a constant whirling sound when coasting. Sounds like a the noise you get when you have a bad wheel bearing. 7. Cab not insulated enough to block common road noise. Sounds like the driveshaft wants to come through the floor when I hit a bump in the road. These trucks are junk. I love the infotainment system and the interior. The exterior refresh is also nice. Don’t let the features fool you like I was fooled. it’s still a cheap Chrysler product. Now that fiats been involved these things have taken a nose dive in quality.
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Great Truck
Slamboni, 01/05/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
44 of 52 people found this review helpful
I'm 6'2" tall and sat in all competitions, the Ram fits me like a glove. Seats are very comfortable and can drive a long way without any need to get out to stretch. Gas mileage is what is expected on a full size pick up truck. This is my 3rd Ram in 12 years. Keep on making them like this, and I will continue to be a repeat customer.
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2020 Ram Classic - Boat Anchor!!!
Chris Douglas, 12/01/2021
2020 Ram 1500 Tradesman 4dr Quad Cab SB (3.6L 6cyl gas/electric mild hybrid 8A)
7 of 7 people found this review helpful
3.6 L, rear-wheel drive, regular cab short box purchased new in the fall of 2020. Great looks, ride, and economy. Reliability, not so much. The truck now has 12,500 kms (only 7800 miles) on it. and it's in the shop again. Here's the repair list to date in order of failure: - Electrical issues - gauges twitch and dash lights up randomly when the truck is off - not yet repaired; - Grill repainted due to peeling; - A/C condenser failed; - radiator failed; - rear rotors replaced due to pitting and warping; - valve train failure requiring new lifters and rockers; - rear differential noise, new differential to be installed. The good news, everything has been covered by warranty with no resistance from the manufacturer. The bad news, my investment in a "new" truck is is now only as good as the last mechanic to work on it. The truck is incredibly unreliable and it's very inconvenient being without it while it's in the shop regularly. We don't have lemon laws in Canada, but we should for vehicles like this.
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Love My Laramie
Don, 05/12/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
18 of 21 people found this review helpful
I bought a Laramie and absolutely love it. I have put 16000 miles on it and it has not had any issues. Smooth ride and quite as a mouse. I have owned many luxury cars and have to say this Ram beats them all in interior quality. I got the 5.7 with eTorque. I could not be happier.
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The NEW king of trucks is born!
TWH, 04/27/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
23 of 28 people found this review helpful
F-150, Silverado, and Sierra beware, the 2020 Ram 1500 is light years ahead of what America has come to expect out of a full-size pickup. I traded my 2018 GMC Sierra Crew 4x4 Z71 for a 2020 Laramie 4x4 Crew 5.7L Hemi and I have never been happier. The Sierra drove me insane with the incessant quarks and poor workmanship that dealers refused to acknowledge. The transmission was complete garbage, there was a mind numbing exhaust tick in the cabin, the body panels didn’t fit flush, and the truck leaned over an inch to one side. Worst new vehicle purchase of my life. Fast forward to Ram...it is evident from simply sitting in the all new Ram that FCA is DEAD SERIOUS about becoming the top dog in the fiercely competitive full-size truck market. The all new Ram (at any trim) is packed with value and attention to detail that GM cannot touch. The transmission is effortless and smooth. Cabin noise is virtually nonexistent. Throttle command and steering response are car-like. Interior appointments easily fool you into believing you are in a much more expensive automobile. The massive interior space, legroom, and storage is borderline ridiculous and is rivaled only by the much maligned Tundra. Exterior styling has finally come of age which makes this truck the most visually appealing full-size on the road. Combine all of this into Ram’s myriad of equipment, trim, and package levels and you have the NEW king of trucks. If you are considering Ford, GM, or even one of the import versions of a full-size pickup, you owe it to yourself to at least test drive the all new Ram. You will quickly see why I cannot stop raving about my new truck and why I am now (should the product continue to deliver) a Ram guy for life.
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I'm driving my dream truck
Big D, 05/05/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
9 of 10 people found this review helpful
I love this truck. I got the big horn night edition in all black with the LED lights, 5.7 etorque, 3.92 , level 2 package. It is such a pleasure to drive. I'm 6' 7" tall & I have plenty of room in the front or back seat. The truck has plenty of power. The transmission is so smooth you don't even feel it shift. Back up camera is crystal clear. I previously had a 2013 Ram 1500 that I traded in for this. It is a night & day difference between the two. I highly recommend buying this truck.
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2020 Ram
Mike A., 05/20/2020
updated 11/30/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
28 of 35 people found this review helpful
Disappointed with the paint it is easy to scratch not sure what has changed this is my 5th Ram. Drives and handles well good mileage.
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You'll love it in the short-term, then hate it
MarkIn-NC, 09/09/2020
updated 09/13/2022
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
31 of 40 people found this review helpful
These trucks have a fatal flaw in the transmission that Chrysler/Ram has refused to address. The transmission was designed as a sealed unit. You CANNOT change the transmission fluid EVER. Even if you want to. I owned one and had the torque converter go out at 146K miles. This is with religious oil changes and two noted requests to service the transmission at my dealership. Service advisor at the dealership called me up and quoted me almost $6K because the torque converter is part of the transmission and all one complete unit. You cannot just replace the torque converter. Who designs a car/truck like that?! I called Chrysler and told them that I can understand a torque converter going out at 146K miles, but why do I have to replace the entire transmission when it should cost me maybe $1500 to replace the torque converter? I offered to pay for up to $2K of the repair if they (Chrysler) would cover the rest. Especially since I had tried to service the transmission. They said, "no." So here I am, doing my best to steer people away from Ram and into a Tundra instead. Sure, the electronics don't compare to the Ram, but they will last 300K miles and beyond.
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Best Upgrade of ride for Road tripping lifestyle .
AnastiaNY&TX, 02/15/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
13 of 16 people found this review helpful
I've been driving my Kia Sorento V6 AWD since 2004, through all kinds of weather in the Northeast where I used to live and work and moved to Texas after retirement drove it mostly to visit state parks for camping with my two pets Beagles. I decided after 3 years of Texas life to venture out to Rocky Mountain states ,more off road camping adventures thus needs to haul more stuff . Buying the RAM Laramie was mostly influenced and guided me by reviews from Edmunds, watching their videos and researching about other reviews about safety standards. After test driving the Ram , I definitely knew it's the Best choice compared to other cars I optioned off. RAM Laramie is Luxury with power , smooth maneuvers , and comfortable long drive, responsive control system and love the safety features most of all , worthy of price because when going road trips ,safety and reliability plus comfort are Priceless...
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Amazing truck - from ride to fit and finish.
NDNavy92, 01/02/2020
2020 Ram 1500 Longhorn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
26 of 35 people found this review helpful
This is simply the most amazing truck I’ve ever owned. And I’ve owned over half a dozen across all american brands. Best ride for a truck. Simply put. Fit and finish are class leading and way above it’s class. I’ve driven over 10,900 hard miles and not a single thing wrong. Nothing. The 12 inch display works flawlessly for me and the Harmon kardon stereo amazes with streaming services like Pandora or Spotify. Huge cabin and the seats are perfect for strong support but comfortable enough for long rides. Folks that ride along are just shocked and impressed. Plenty of power, towing, payload and comfort. Reliability is yet to be seen but given the fit and finish and my buddy’s 2019’s flawless performance with over 30,000 miles - I’m a believer in the new Rams. Pricey. But well worth it. I strongly suspect the negative reviews here are other brand owners simply jealous over the fact Ram has taken the lead. I have the Longhorn, SB, 5.7L with hybrid, air suspension and all options.
Great pickup
Larry in Chico, CA, 03/06/2021
updated 03/09/2023
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
4 of 4 people found this review helpful
I spent a lot of time (about a year) trying to decide which truck to buy. Originally leaned towards Tundra which is a great truck as well, but the main difference for me was that with the Ram I could get a crew cab and a 6'4" bed. The Toyota only offers a longer bed with the quad cab. Also, the tech, although I really wasn't looking for it, is better on the Ram. I'm using my Ram as a work truck now but it's very comfortable when transporting others..I have a Laramie crew cab with 5.7L e-torque. I love that feature when I'm sitting at a stoplight for a minute and my engine isn't running. I have gotten as much as 21mpg on trips and average about 13 around town. (for some reason, where this review says 'select trim', it doesn't give Laramie with 5.7 e-torque as an option. That's why I selected Lone Star.) I've had this truck 3 plus years now and have still have nothing bad to say about it. Mileage hasn't changed, as high as 21 on highway and about 13 around town. Still comfortable as a people mover and all the extras I got with the Laramie are sorta worth it....
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Luxury in a Truck
E Allen, 03/29/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
4 of 4 people found this review helpful
We've been long time Ram owners. So many in fact we lost track of how many we've had over the years as we decided to trade in our 2009 for a new one. We opted for the Limited and are enjoying all of it. The deciding factors haven't disappointed. The cameras and air suspension make it easy to hook up to a trailer, get in and out of tight spots, and for someone that has limited mobility the air suspension and steps have been incredibly helpful. We haven't put too many miles on it yet so far so good.
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Luxurious Laramie
Michael, 04/06/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
6 of 7 people found this review helpful
This truck is top notch, test drove the Big 3 and must say Ford and GMC have a ways to go to reach the comfort and drivability that the Ram offers! However... They need to expand the options on this servay, the model I bought isn't on the list of selections below. I purchased the Laramie Sport package with the 5.7 hemi, 5'7" bed.
Ram customer service is the worst!!!
Christy Hates Ram, 04/01/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
112 of 163 people found this review helpful
Here's my letter to RAM, COMPLETELY IGNORED: I purchased a truck from one of your dealers to tow a camper that I was going to purchase. The truck was loaded with trailer brake control and the giant mirrors. The dealer mentioned that Ram trucks with the Hemi can tow 11,340 LBS with no mention of gear ratios. The gear ratio issue came up when I went to purchase the camper only to find out that my truck was not build to tow more than 8,000 LBS (even though it has a "tow package") due the 3.21 gears that are installed in the truck instead of the 3.95 gears that should have been in the tow package. I contacted Ram customer care, they sent me to the dealer only to get two insane options (swap out the gears for a full retail price of $6,000 or trade the truck at a $18,000 loss). I've had the truck for less than 6 months with less than 10,000 miles. I went back to Ram customer care only to get "I'm sorry there's nothing we can do". The dealer took advantage of me, a single widow of a disabled veteran that is on a fixed income to sell a truck that was ordered/built in a way that made it unsalable. Nobody without plans of towing would buy a truck with those ridiculous mirrors and nobody that had plans of towing would buy a truck with the non-towing gear ratios. An unscrupulous RAM dealer took advantage of me and my only hope was with RAM corporate only for them to tell me to take a hike. RAM needs to step up and take care of this situation, swap out the gears or exchange the truck. Please forward this to the powers that be so this can be handled in a proper way.
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New Ram Trucks Have Know defects
blackhawk791, 12/20/2019
2020 Ram 1500 Longhorn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
145 of 215 people found this review helpful
I purchased a new Ram and the Navigation system doesn't work. All the 12" screen Ram truck navigation systems don't work, and they don't inform you before you purchase it, won't take it back, and cannot fix it. Uconnect who makes the system admits its a know defect and there is no fix yet. I've been fighting this since July and the dealer, nor Chrysler will buy the truck back. Getting a good lawyer and going after everyone who lied, didn't divulge the truth and wont take the truck back. Don't buy and Chrysler product. They are not part of the Better Business Bureau and now I know why. Mine is 5.7 liter, which isn't even listed as an option for this review. Limited. The liability for lemon laws is different for know defects, check out where you live. For us, the liability is the cost of the vehicle, if the defect was know to Chrysler, there is no liabilty limit and even individuals who lie and even falsify documents to support Chrysler are personnally liable. $$$$$$ don't get taken like I did. I'll never stop informing customers of this terrible organization I will never deal in any Chrysler product including Jeep, Fiat etc
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Great truck
Tony Caprone, 04/18/2020
2020 Ram 1500 Laramie 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
11 of 15 people found this review helpful
Solid all around. Laramie interior features are great. The V6 is perfect for my needs, got alot of trash talking that only V8 is a must, however I'm not hauling loads or trailers daily. Great on gas mileage. Only issue is you have to do a few more steps for the uconnect navigation system to work. Waiting on updates from Chrysler. Also only had the truck a few months- noticed both rear interior door jam under the rubber molding have slight cracking of paint. Going take it in for touch up.
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2020 with all the frill without the pills
Agree130, 01/16/2021
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
12 of 17 people found this review helpful
Where to start. We leased this 2020 with the hopes that we would get more reliability with it being brand new rather than buying used again. We have had the truck 6 months. I am very distraught and severely underwhelmed. It has all the options but the v8. Turns out shoulda had a v8. The 6 cyl is very underpowered. Gets less than 15mpg average. Add a small utility trailer unloaded and you are getting 10. It struggles getting up to speed. Meaning 65 mph is honestly all it wants to do on the freeway any faster and it is screaming. The transmission slips which is amazing considering how long this screamin toddler takes to go at all. Operating rpms at 45mph 1600. It does this really cool thing with the auto start/stop feature where it only performs half of the task. One really special feature is the sound this this things stereo cant put out. Oh there is also the issue of hitting bumps...dont do that unless you are holding on and warn others to brace for impact. My fiance is a big fan of the night time visibility because if you park close enough to your camping spot you might just be able to use the headlights for reading. The other day i was driving down the freeway flying doing 65mph rpms at 2300 and suddenly the truck put itself in park but only according to the dial and dash...thats right i was still driving but was some how in park. Best part was when i got off the freeway it would not go turns out it was now in park. It goes in for service on the 18th im hoping that they come out and say something like welp looks like we sold you the display model and change it out. At least that would explain all of the other special features like brakes that sound like a dying goat. There are so many problems that it would normally be depressing the only light working in this situation is the 1 at the dealership when it comes on 2 years from now when they open because ill be waiting to give this waste of metal back.
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2020 Ram 1500 Rebel Nightmare
RAD, 02/03/2021
2020 Ram 1500 Rebel 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
8 of 11 people found this review helpful
After driving a 2001 Ford Excursion for 17 years I decided to treat myself to a new truck. I previously owned a 1996 Dodge Ram 1500 and loved it. I considered Ford, Chevy, and Ram, but ultimately purchased a 2020 Ram 1500 Rebel (hemi) in 12/19. Within two weeks of driving noticed that water was leaking into the cab. Carpet extremely wet under driver side floor mat. Terrible odor of mildew as a result. Ultimately determined to be a leak in the A pillar. After months of battling with the dealership and Chrysler, Chrysler purchased it back under the lemon law. I was allowed MSRP towards MSRP on another vehicle. Ordered another 2020 Ram 1500 Rebel. It now has 15k miles on it. Horn has gone out and right/front fender well liner has come loose. Never had it off road. These may seem like minor issues but very annoying considering problems with the first one. NEVER AGAIN. Should have bought a Ford. My son is still driving my 2001 Excursion.
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why I hate my 2020 Ram 1500
tim doyle, 12/13/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
11 of 16 people found this review helpful
I sold my 2015 Ram 1500 Laramie to buy a new 2020 Laramie. New truck has same engine (5.7), same rear end (3.21) Big mistake! My old truck was way quieter, got 15% better gas mileage, and the interior was better laid out. First of all, my new truck always sounds like a back window is open! It drives me crazy! I have met other Ram owners with the same issue. Noise is coming from a rear vent behind the seat, dealer says its normal! The garage door opener in my 2015 had big buttons, and was part of the overhead console, easy to get to. New truck has a tiny button on back side of the sun visor, which is so useless, I went to using a regular door opener clipped to visor. They reduced the pockets on the seat backs to maybe 10" deep, 2015 were twice that. (I chose "laramie crew 6 cyl below because there is no choice for the 5.7)
Good Truck
Ray, 02/04/2020
2020 Ram 1500 Longhorn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
13 of 20 people found this review helpful
Some of the 2020 features on the longhorn are great. Like the cruse control that adjust to the traffic, and the lain departure info along with back up and surround cameras, Auto park is not great so won't use it. also some phone changes like auto response dose not work well. But overall a great truck .
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Dodge Ram powersteering issues
Kevin, 03/24/2022
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
4 of 5 people found this review helpful
Let me start by say this 2020 Ram 1500 is my 4th...The powersteering went out completely not drivable...They can't even request the part till 9 days after the fact...they ordered and still don't know when they will get it...The best they can do is give me a rental for 5 days...was told to pay the rest out of pocket and they would submit papers to try and get my money back...REALLY ??? This is not a new problem and this is the best they can do ??? If they don't figure out how to make this right I will be done with Dodge Ram for life...This is not backing your product...Even after I told them about my wife having cancer and many Doctors appointments and the strain of only having 1 vehicle not having extra money for rentals...All I got was sorry...They have a chance to make it right if they don't I'll be done with them . I will make writing bad reviews my new hobby....
1500 Rebel 4x4 5.7L Hemi E-torque
John Tuchek, 04/30/2020
2020 Ram 1500 Rebel 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
5 of 7 people found this review helpful
Great truck that has superb pulling power... Interior is the best I've ever seen.
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Spectacular Truck
Roy Gonzales , 04/19/2020
2020 Ram 1500 Rebel 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
3 of 4 people found this review helpful
There is a spacious amount of head and leg room in the front and back.
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High expectations for my 3rd Ram 1500
TexasMopar, 04/21/2020
2020 Ram 1500 HFE 4dr Quad Cab SB (3.6L 6cyl gas/electric mild hybrid 8A)
3 of 4 people found this review helpful
Just bought 2020 Ram 1500 Laramie Longhorn, what a fantastic truck, 2 weeks and 1000 miles. Incredible interior, very nicely done. Good looking truck, tons of features, excellent ride, Plan to start towing 7000Lb travel trailer soon. Looking forward to many years with another Ram. (You do not show the 5.7 Hemi on your drop down box)
First truck, and I am a convert now!
Toolman Tim, 08/04/2020
updated 02/05/2021
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
3 of 4 people found this review helpful
I have been driving SUV’s for over 20 years and always thought a truck would be a harsh ride and spartan interior. Boy was I wrong, this Ram 1500 Limited is more comfortable than any car I have ever driven and the flexibility the bed gives me puts even large SUV’s to shame. The level of technology and safety features is incredible and seamless. Other than having to learn how to park a bigger vehicle and having to rearrange the garage to fit the truck, I haven’t looked back nor do I have any regrets.
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Ram truck
Jay manor, 03/11/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
5 of 8 people found this review helpful
Amazing truck very well built very little to any road noise nice interior
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Awesome truck!
Mike, 01/11/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
6 of 11 people found this review helpful
The 2020 Ram 1500 is an awesome truck. I have only had it for 10 days, but already I love it . It is everything you would want in a truck. Comfort, ride, power, the Ram has it all and then some. The 5.7l hemi is amazing!
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Great truck!
Jason, 04/26/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
5 of 9 people found this review helpful
I decided on a Ram because it looks great, the interior is awesome, and the price is right. My other considerations were the F150 and Silverado. The Ford's just weren't comfortable, and the Chevys are butt ugly with a cheap looking interior. My past experience with a Tundra, (worst truck I've ever owned), made the choice of not looking at them easy.
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Awesome daily ...still!
Ryan, 01/09/2020
updated 07/09/2020
2020 Ram 1500 Rebel 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
8 of 16 people found this review helpful
After 8000miles and an oil change, I continue to feel excited my Ram as a daily driver, not to mention still worthy to a name of a beast. The only unsurprising complaint is the same, which is the mpg that stinks, even for a 3.6L and on a 33gallon tank. It's comparable to the v8.
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Great truck
Awtreb, 04/17/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
5 of 10 people found this review helpful
Have had 4 ram trucks. This is by far the best built and nicest truck out right now. Ford and gm should be ashamed of the interiors in there trucks.
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Happy Customer
Will, 03/24/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
7 of 15 people found this review helpful
Price was not as advertised with all the options. Once you start adding all the fun accessories, it gets pricey. But at its core, its a great buy. With the Big Horn Crew Cab, you get everything you need. Updated styling, 4WD, back up camera, are amongst the goodies that come with the package. I was disappointed to see that the parking sensors were not included in the price, eventhough it was included in the 2015 version (I know because I had one).
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Great features, poor quality
D, 10/09/2021
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
2 of 3 people found this review helpful
Beware of the painted bumper. At 3000 (on my Limited, V8 supposed top of the line) miles and no interstate driving and the truck being garage kept, I noticed chips. Never driven behind semis or dump trucks and I had hardly been on the ride when anyone else was. They told me the chipping was from debris and that at 3k mile on my Ram I was welcome to pay for a paint job. I couldn’t help but to laugh. Fast forward to 12k miles. I’ve had to have multiple updates to the systems in the truck. I look at the tires that have been on the interstate a few times and rotated every 5k and very lightly driven. The tread is falling off. That was a significant emotional event between Ram and Goodyear. They conveniently put these poor quality, unwarrantied tires on a truck they have listed for 68k. It’s a scam between Ram and Goodyear. Moving on to 17k miles. Truck is still garage kept and lightly driven, they part above my dash is literally coming apart. They’ll tell me it’s normal wear at that mileage I’m sure. Save yourself some time and a lot of hassle. Get a Toyota. Hell, get a Ford. I honestly haven’t heard issues. I could go on with more issues but it’ll make me angry
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2020 1500 Big Horne front drivers seat buckets
Ken Brice , 12/27/2019
2020 Ram 1500 Lone Star 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
33 of 81 people found this review helpful
Very uncomfortable drivers seat. Bucket style, cloth. The right side of the drives seat, u can feel something. Not sure if it's foam on the seat that make u set off to the side by the console, but it's not comfortable at all. Took it back with 700 miles and even went and sat in another one. They said they redesigned them (the seats and lumbar) in 2020. Not sure If it's TRUE or not. 1500 v8 short bed, big horn. Your model type only has v6??
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The Ram Review
Brandon, 04/16/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
3 of 6 people found this review helpful
The dodge ram 1500 that I purchased has a V6 engine. Just be aware as you look at the price. This was not a deal breaker for me, and since I do not do a lot of towing works for me. Otherwise this truck was exactly what I was looking for.
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2020 RAM 1500 Ecodiesel-HORRIBLE
jimmy, 03/01/2021
2020 Ram 1500 Longhorn 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
3 of 7 people found this review helpful
I will never ever buy another RAM again!!! Persistent issues that have plagued my truck since day 1. Seems issues cannot be resolved and to add insult am told that the large monitor is crap and has known problems. Do NOT buy this product!!!
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Electrical Fire
Brent Rockwell, 05/27/2021
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
2 of 4 people found this review helpful
Last week (Thursday) my family and I were getting ready to leave for Luray, VA for camping, when my 2020 RAM night-out edition crew cab caught on fire. I have a 28' travel camper that I hooked up to it. The truck was not running at the time and sitting in front of my house nor was any thing powered on inside the camper. Upon my wife picking my 9-year old son up from 1/2 at school, he came through the door and said he was going to put some personal items in the back of the truck cab (not the bed). He came running back inside yelling for me saying there is smoke coming out of the back of the truck. I immediately ran out and to my surprise, there was smoke coming out from under the bed of the truck by the hitch. I immediately pulled the 7-prong plug out of the outlet. As I looked underneath, the entire wiring harness that controls my trailer brakes, turn signals, etc. was actually on fire. I ran back into the house to grab a fire extinguisher and was successful at putting out the flames. I examined both the truck and the camper and neither of them blew a fuse/breaker. I called both the camper dealership (purchased August 2020) and the dealership I purchased the RAM from in December of 2019. The truck was driveable so I was able to drop the truck off later that afternoon at Tri-Star in Uniontown, PA. The next day the dealership called me and said they never seen or heard of this happening. They immediately blamed it on the camper. However, they sent in a RAM technician who examined the issue on Saturday. Monday came around and the dealership said the RAM technician said the problem wasn't with the truck; the technician from RAM said all of the wires were grounded. My question was that he could tell there was no short in the wiring harness with all the wires melted and fried. The dealership said I will have to either turn it into my insurance or pay for it outright ($550 for the wiring harness and $120/hr for labor @ 9 - 10 hours = approximately $1800) for something I am not at fault for. I told them if it was the camper, the electrical issue would of surged back through the camper wire causing issues on the camper; the source was the electrical components from RAM (Factory-installed and came with the truck-I did no alterations to it). I hung up the phone and called Chrysler direct. They had a person call me directly on Tuesday saying he is a 3rd party and he will be out to look at the truck (still sitting at the dealership) later that afternoon. I have towed numerous times with the camper and other trailers (utility) and never had an issue. Luckily, my wife and child were not on the road traveling when this happened on the road. This could have been disastrous and life-threatening. I am currently waiting to hear back from Chrysler in regards to their findings. I was wondering if anyone else had any issues close to or similar to the electrical issue I experienced?
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Best Ram 1500 We Have Owned
Jax, 07/29/2021
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
1 of 1 people found this review helpful
Had this truck for a year and driven it 12K. We are pleased at the attention to detail that Ram included in the new design. From a total of 5 Ram 1500's, this one is far superior.
Best truck I’ve had
Mike I, 12/10/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 1 people found this review helpful
I bought a new Chevy, Ford and Ram 1/2 ton pickups in the past 15 years and the 2020 Ram is the most intuitive, comfortable and satisfying pickup of them all. The 8 speed transmission seems to always be in the right gear, the steering is precise and doesn’t force you to keep it straight. And the brakes! Wow! They couldn’t be more dialed in. I also own a 2020 Tacoma and that is about 1/2 the pickup as the Ram 1500 is. Form after function. But I don’t mind the looks of the Ram either. Mine is the Built to Serve edition with unique trim and wheels. The stereo is better than my wife’s Cadillac too! Come to think of it, so is the ride.
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