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Used 2020 Ram 1500 Consumer Reviews

3.6 out of 5 stars
85 reviews

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Pros
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5 out of 5 stars

Gorgeous and Strong

Jcool, 04/26/2022
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

Really love this truck. Roomy , comfortable and powerful. Mostly wanted it for fishing trips, but have also used it for travel. Seats five comfortably. Sound system is good and media system works well. Only thing I would change is the electronic shift knob.

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Value
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5 out of 5 stars

Off Road Luxury

Rebel Stormtrooper, 07/25/2022
2020 Ram 1500 Rebel 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

I have a Rebel with the 5.7L Hemi. It looks like a stormtrooper (white with black trim) and is very well equipped with lots of leather, red accents, giant touchscreen, adaptive cruise, etc. It looks good, is quiet and smooth driving on road and fun to take off-road. The gas mileage isn’t terrible for a 4wd truck capable of towing over 11,000 lbs. but it does only get roughly 16.5 mpg with mostly freeway driving. I travel for work and spend a lot of time using rental cars. It is always a real joy to get back in my Ram when returning home.

Safety
5 out of 5 stars
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Performance
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5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Buy an Extended Warranty!

Tim, 05/13/2025
2020 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

I purchased a new, 2020 Ram 1500 Limited Edition, 5.7L V8 HEMI, my truck now has 86,000 miles. This past week my Alternator failed and I was told by the RAM dealership service dept. there are 4,000+ on back order within their system, and they had no idea when my truck will be fixed. They did provide me with a loaner, thank goodness. Also, the "fabric" on my dash has pulled loose, looks terrible. I was told I would need a new dash panel to get it repaired, over $3,000! Appears the staples used to hold it in place pulled loose, sure seems like a cheap design with no way to fix it without a whole new dash! I am concerned about what else will fail on this truck and now considering cutting my loses, possibly trading it in on a new Ford truck? I bought the RAM because of the excellent ride but now am having buyer remorse. Moral of the story, buy a good extended warranty when purchasing a RAM truck (I did not and regret that decision)!

Safety
5 out of 5 stars
Technology
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Performance
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Interior
4 out of 5 stars
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4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Very dependable

Ram guy , 03/22/2024
2020 Ram 1500 Big Horn 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

Have not had a issue with this truck.

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4 out of 5 stars

When it Rains - The Battery Drains

Dave Clark, 12/15/2023
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
0 of 0 people found this review helpful

Rain has been causing the battery to go dead if vehicle is not run often. Replaced the rear upper stop light this week under a recall for water leaks. Last summer the Wi-Fi hub died and may have been caused by moisture as it is mounted on the rear of the cabin behind the seat under the light. Hopefully, the problem has been solved. Other than that, the truck is quiet, comfortable and smooth riding with many great options. The 5.7 engine has all the power to pull the boat while the mileage is better than the previous 5.3 GMC . The infotainment system is very easy to operate and the sound system is great.

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Interior
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Awesome Truck

Walter , 08/31/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

Power, Power, Power is all I can say. The ride is the smoothest I’ve ever had in a truck. Love it.

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5 out of 5 stars

great truck

jim, 09/04/2020
updated 03/21/2023
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

smoothest ride ever, quite interior, comfortable seats best truck ever and i have had a lot of new trucks in the past

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4 out of 5 stars
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5 out of 5 stars

2020 RAM 1500 Laramie Diesel

Eddie, 06/23/2025
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

Had this truck for 5 years now, and never had any problems with it. Bought it brand new too. Maybe I got lucky, which feels like after reading all the other negative reviews here. I have put 36,500 miles on her, which is nothing for a diesel. Love this truck and everything that it came with. 12" Screen, Heated and cooled seats, 3-fold bed cover, the beige interior color. The only issue I had is I lost navigation from RAM about 2nd or 3rd year, and they requested an upgrade for couple hundred $ to a new one, but since I use google maps via Android, I didn't care for it. Overall she has been an excellent truck and I would recommend it.

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5 out of 5 stars

2020 Ram 1500 Bighorn

Brandon, 01/01/2021
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 0 people found this review helpful

Tons of features. Easy to use. Plenty of power. All around beautiful, well made truck.

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5 out of 5 stars

1500 EcoDiesel - Competes w/ Audi as Daily Driver

Happy EcoDiesel Owner in AK, 08/27/2020
updated 02/28/2022
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
0 of 2 people found this review helpful

Coming up on two years ownership with 11.5K miles. Simply put, this is a great truck and it is such a pleasure to drive. Highway mileage is exceptional and I average over 28 MPG on level freeway. It also tows my 8,000+ pound boat with ease. No maintenance problems. I highly recommend the Ram. (Previous) Purchased a 2020 Big Horn (4WD, EcoDiesel, Level 2 Package, LED lights) new, and have put just over 3500 miles on it. Originally intended to replace a 2003 Dodge Ram 2500 with a new HD to tow a boat, but changed my mind after test driving the 1500 EcoDiesel. I was immediately taken in by the comfortable, roomy interior, the great sound system (Alpine speaker system), the overall build quality, and the quiet, comfortable and responsive ride. Simply put, I can live with this truck as a daily driver; and I often find myself leaving the Audi in the garage to drive the Ram. I am averaging 24.5 MPG (35/65% split city/highway). Equally important, the EcoDiesel produces more than enough torque to pull my boat with ease; although I feel the boat behind my truck more (due to comparative weights) than I did when towing with the 2500. No surprise there; and I think it's a good trade off given the truck's superb ride and the infrequent times that I'm actually towing. Interior storage is excellent; especially the center console and the in-floor compartments in the back. As a negative, the Big Horn dashboard/interior does have some hard plastic pieces that should be upgraded to match the rest of the interior. The Big Horn also has cloth seats, but the material quality is excellent. My paint quality is also very good. Overall, I am very satisfied. Buying experience was marginal; but it also occurred during the pandemic. No maintenance work as of yet; although I did purchase an extended warranty plan through Chrysler Capital.

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Value
4 out of 5 stars
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