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Used 2020 Ram 1500 Consumer Reviews

3.6 out of 5 stars
85 reviews

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5 out of 5 stars

Amazing 1st truck

TXDan, 09/03/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 1 people found this review helpful

2020 Ram 1500 Limited- drives like a dream. Love the air ride suspension. Ram boxes are amazing with the split tailgate. This truck impresses everywhere it goes. The build quality really is impressive! I hope the reliability lives up to my expectations, the electronics worry me.. but we’ll see. The HK speakers are fantastic and there’s so little road noise.. fantastic vehicle, this stacks up against several friends Mercedes and land rovers competitively!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Don't buy one!!!

j.b., 04/16/2024
2020 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 1 people found this review helpful

Since Stellantis bought Chrysler/Ram, quality control and customer service has been abhorrent. Driveline on my current vehicle went out in 3 yrs within warranty and they are refusing to pay for repairs. Reps and employees are leaving Stellantis in droves. Buyer Beware!!! Do not buy one of the pieces [non-permissible content removed]!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Best truck I’ve had

Mike I, 12/10/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 1 people found this review helpful

I bought a new Chevy, Ford and Ram 1/2 ton pickups in the past 15 years and the 2020 Ram is the most intuitive, comfortable and satisfying pickup of them all. The 8 speed transmission seems to always be in the right gear, the steering is precise and doesn’t force you to keep it straight. And the brakes! Wow! They couldn’t be more dialed in. I also own a 2020 Tacoma and that is about 1/2 the pickup as the Ram 1500 is. Form after function. But I don’t mind the looks of the Ram either. Mine is the Built to Serve edition with unique trim and wheels. The stereo is better than my wife’s Cadillac too! Come to think of it, so is the ride.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

2020 Ram 1500 Limited Eco Diesel 38K Miles.....

Brian Pelletier, 02/10/2023
2020 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 1 people found this review helpful

Love my 2020 RAM 1500 Limited Diesel........ Until the motor went with only 38000 miles. It's been 3 months still no motor. Called RAM directly and they gave me a claim manager. Still haven't heard from them, I called them 2 times and talked to someone who said they will get back to me. 3 Months without my truck, they have had it longer than I have. Not only will they be putting a re-built motor in my truck they have no estimate delivery time for said motor. They have missed 5 back order dates as of now. Be carful of the fine print folks. I purchased a truck with 38K miles and might get a rebuilt motor with 200K on it and this is common practice. So the value of my truck instantly dropped 25%. I have called my claim manager 10 plus times and have never talked to him. On hold for about an hour multiple times and had to hang up. Worst customer service I have ever dealt with. No support at all!

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

WARNING! ALARM SYSTEM IS CRAP

Daryl, 12/10/2021
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 1 people found this review helpful

Alarm system on 2020 Ram pickups have no sensors on the back doors of extended cab models. The back glass can be knocked out, a thief can reach in and pull up the lock and disable the whole alarm system without any alarm going off. Any door can then be opened and the whole truck burglarized. Dodge limited with $70,000.00 sticker price and can not keep anything in it now that I was robbed. Contacted Dodge and they were aware of design flaw and just told me tough crap.DO NOT BUY unless you are prepared to spend additional money to another alarm shop.

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5 out of 5 stars

Best Ram 1500 We Have Owned

Jax, 07/29/2021
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
1 of 1 people found this review helpful

Had this truck for a year and driven it 12K. We are pleased at the attention to detail that Ram included in the new design. From a total of 5 Ram 1500's, this one is far superior.

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4 out of 5 stars

Crash safety results - 1000% best truck

Tamara, 07/19/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
8 of 25 people found this review helpful

I had the $67,000 truck for 5 weeks. $8000 down $781. Payments. The truck is wobbly - I ve own only Dodge trucks - but I have rented them all. The ride is smooth but not stiff ! If that makes any sense? The safety : 1000%. I am 5’8 150 lbs. a car was stalled in the fast lane of a 4 lanes hwy - very dark road- 3 cars on the road besides me- I hit that stalled car at 75-80 mph. I never applied the breaks. I walked out of the truck with only small bruises and a bloody nose from the airbag. The other driver didn’t make it ! The truck was totaled, the reason why I put down my height and weight, the airbags extended enough to keep my small frame safe all around me. My feet and legs were not injured at all ! I would prefer to buy the exact same truck. But I don’t have the $8000 deposit & I don’t think the insurance will give me that back ! So I am looking at a Chevy

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Most comfortable and techie truck available

RGJIV, 02/10/2020
updated 08/18/2021
2020 Ram 1500 Limited 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
3 of 10 people found this review helpful

The Ram 1500 Limited is a real joy to be in. There is still some tweaking to be done to the Uconnect system, but it's still way better than the competition.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Ram ECO Diesel, Great Options Gone

Blackhat1970, 06/22/2021
updated 12/26/2023
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
1 of 2 people found this review helpful

Horrible Lag when taking off, So many great options that were Standard on older Rams are now gone on the 5th Gen or it is a option that you can have added for a Fortune, Examples WIFI Hot Spot ,Under Seat rear Storage with Fold down, Bed Lighting the Center console is a horrible design stuff Slides all over and is cumbersome to use with the Stupid Slide Cup holder. The Phone holder in the Console was moved up and My Phone Barely fits now The wind noise when Driving with the Windows up is Unacceptable. I only have 400 miles on Mine so I will update the Review as I put more Miles on it but right now a 55000 dollar Truck is nowhere near the 41000 Ram 1500 I had Before. If I had it to do again I really would of looked harder at The GMC AT4. Well couple years later and only 14000 miles. PROBLEMS... Oil Leaks, Dealerships that only have 1 Diesel Mechanic and he Hoge Poged the Engine back together after Timing cover replacement.(Ganley in Aurora). Missing screws Caps and loose covers it was a mess. Took it to another dealership for the Fuel pump recall and they said it looked like a VERY INEXPERIENCED MECHANIC put it back together. Never again with RAM.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

terrible jerky ride

disappointedramtruck, 04/01/2021
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
1 of 2 people found this review helpful

The transmission has a terrible feeling while downshifting from 2nd to first and lunges when upshift from 2nd to first. Rear window is prone leaking as well as the middle brake light as mine did at 10k kms. The MDS or cylinder deactivation vibrates a lot when coasting and under light acceleration and constantly jerks the whole truck when it activates and deactivates. Dealership says its all normal. Last Ram ill own

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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