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Used 2020 Ram 1500 Consumer Reviews

3.6 out of 5 stars
85 reviews

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3 out of 5 stars

RAM 1500 ltd. V8 Airconditioning not for hot clima

Kurt Kristoff, 09/05/2020
2020 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
28 of 31 people found this review helpful

Thousands have complained about poor cooling airconditioning system some are making hacks by installing valves to shut hot water blend to airconditioning which lower the temperature with 8 -10 F, owners are desperate imagine that you need to hack you brand new truck to feel pleasant while driving when ambient temperature are over 90F defenders comes up with all kinds of excuses color of the truck sunroof or not..bla bla bla, the airconditioning shall and must be sized and designed to cool the cabin down to the lowest set temperature even if it is sunny blue sky and 110F, this is not a new problem in RAM trucks it goes back many generation, worstbof it all dealerships won't and can't do any permanent fix as The RAM Company gives a Sh... so if you're living in The Southern states of US and like trucks there can cool down the cabin then do not buy a RAM! 2020 RAM Ltd Black, Sunroof, V8 4 WD, RAM boxes. my truck option was not avaliable in the list of reviewed RAM's.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Engine not designed for towing

Jason M, 05/29/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
37 of 42 people found this review helpful

There are many things about the RAM 1500 Hemi that I like, however all of that is over shadowed by the fact that this engine has major problems with exhaust manifold bolts breaking. I was told it has to do with towing by the dealer and even RAM. We bought it to tow a small horse trailer and one horse, about half of the weight of the advertised towing capacity. I am now on my 3rd, yes third set of broken exhaust manifold bolts. First 2 were covered under warranty, now I have to pocket. RAM offered to pay half of the cost and told me this is a one time only offer, do not contact them if it happens again. They know there is an issue with these engines. I was told by the dealer the kit to fix it would take care of the problem, well it keeps happening. I would highly advise to look elsewhere or go for the diesel if you plan on hauling anything other than some 2x4's and mulch in the Hemi.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

If you like trips to the service center, buy one

Vikingmad, 04/07/2021
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
14 of 15 people found this review helpful

I bought a 2020 ram 1500 with 5000 miles on it in November 2020. No less than a week of ownership did I begin noticing things weren’t right with the truck. 1. Back window leaks when it rains (not kidding. Fiat can’t install a proper window) 2. Back up camera stays on even after I’ve shifted into drive and have traveled miles down the road. 3. Screeching brakes. I guess they’re just really bad quality from the factory. 4. Park sense system has thrown the e-brake on when backing up on flat surfaces with nothing behind me. NOTHING! 5. Clunking noise when coming to a stop. Sounds like it’s in the transmission area. 6. Have a constant whirling sound when coasting. Sounds like a the noise you get when you have a bad wheel bearing. 7. Cab not insulated enough to block common road noise. Sounds like the driveshaft wants to come through the floor when I hit a bump in the road. These trucks are junk. I love the infotainment system and the interior. The exterior refresh is also nice. Don’t let the features fool you like I was fooled. it’s still a cheap Chrysler product. Now that fiats been involved these things have taken a nose dive in quality.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2020 Ram Classic - Boat Anchor!!!

Chris Douglas, 12/01/2021
2020 Ram 1500 Tradesman 4dr Quad Cab SB (3.6L 6cyl gas/electric mild hybrid 8A)
8 of 8 people found this review helpful

3.6 L, rear-wheel drive, regular cab short box purchased new in the fall of 2020. Great looks, ride, and economy. Reliability, not so much. The truck now has 12,500 kms (only 7800 miles) on it. and it's in the shop again. Here's the repair list to date in order of failure: - Electrical issues - gauges twitch and dash lights up randomly when the truck is off - not yet repaired; - Grill repainted due to peeling; - A/C condenser failed; - radiator failed; - rear rotors replaced due to pitting and warping; - valve train failure requiring new lifters and rockers; - rear differential noise, new differential to be installed. The good news, everything has been covered by warranty with no resistance from the manufacturer. The bad news, my investment in a "new" truck is is now only as good as the last mechanic to work on it. The truck is incredibly unreliable and it's very inconvenient being without it while it's in the shop regularly. We don't have lemon laws in Canada, but we should for vehicles like this.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great Truck

Slamboni, 01/05/2020
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
45 of 53 people found this review helpful

I'm 6'2" tall and sat in all competitions, the Ram fits me like a glove. Seats are very comfortable and can drive a long way without any need to get out to stretch. Gas mileage is what is expected on a full size pick up truck. This is my 3rd Ram in 12 years. Keep on making them like this, and I will continue to be a repeat customer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love My Laramie

Don, 05/12/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
18 of 21 people found this review helpful

I bought a Laramie and absolutely love it. I have put 16000 miles on it and it has not had any issues. Smooth ride and quite as a mouse. I have owned many luxury cars and have to say this Ram beats them all in interior quality. I got the 5.7 with eTorque. I could not be happier.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

The NEW king of trucks is born!

TWH, 04/27/2020
2020 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
23 of 28 people found this review helpful

F-150, Silverado, and Sierra beware, the 2020 Ram 1500 is light years ahead of what America has come to expect out of a full-size pickup. I traded my 2018 GMC Sierra Crew 4x4 Z71 for a 2020 Laramie 4x4 Crew 5.7L Hemi and I have never been happier. The Sierra drove me insane with the incessant quarks and poor workmanship that dealers refused to acknowledge. The transmission was complete garbage, there was a mind numbing exhaust tick in the cabin, the body panels didn’t fit flush, and the truck leaned over an inch to one side. Worst new vehicle purchase of my life. Fast forward to Ram...it is evident from simply sitting in the all new Ram that FCA is DEAD SERIOUS about becoming the top dog in the fiercely competitive full-size truck market. The all new Ram (at any trim) is packed with value and attention to detail that GM cannot touch. The transmission is effortless and smooth. Cabin noise is virtually nonexistent. Throttle command and steering response are car-like. Interior appointments easily fool you into believing you are in a much more expensive automobile. The massive interior space, legroom, and storage is borderline ridiculous and is rivaled only by the much maligned Tundra. Exterior styling has finally come of age which makes this truck the most visually appealing full-size on the road. Combine all of this into Ram’s myriad of equipment, trim, and package levels and you have the NEW king of trucks. If you are considering Ford, GM, or even one of the import versions of a full-size pickup, you owe it to yourself to at least test drive the all new Ram. You will quickly see why I cannot stop raving about my new truck and why I am now (should the product continue to deliver) a Ram guy for life.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I'm driving my dream truck

Big D, 05/05/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
9 of 10 people found this review helpful

I love this truck. I got the big horn night edition in all black with the LED lights, 5.7 etorque, 3.92 , level 2 package. It is such a pleasure to drive. I'm 6' 7" tall & I have plenty of room in the front or back seat. The truck has plenty of power. The transmission is so smooth you don't even feel it shift. Back up camera is crystal clear. I previously had a 2013 Ram 1500 that I traded in for this. It is a night & day difference between the two. I highly recommend buying this truck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2020 Ram

Mike A., 05/20/2020
updated 11/30/2020
2020 Ram 1500 Big Horn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric mild hybrid 8A)
28 of 35 people found this review helpful

Disappointed with the paint it is easy to scratch not sure what has changed this is my 5th Ram. Drives and handles well good mileage.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

You'll love it in the short-term, then hate it

MarkIn-NC, 09/09/2020
updated 09/13/2022
2020 Ram 1500 Lone Star 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
31 of 40 people found this review helpful

These trucks have a fatal flaw in the transmission that Chrysler/Ram has refused to address. The transmission was designed as a sealed unit. You CANNOT change the transmission fluid EVER. Even if you want to. I owned one and had the torque converter go out at 146K miles. This is with religious oil changes and two noted requests to service the transmission at my dealership. Service advisor at the dealership called me up and quoted me almost $6K because the torque converter is part of the transmission and all one complete unit. You cannot just replace the torque converter. Who designs a car/truck like that?! I called Chrysler and told them that I can understand a torque converter going out at 146K miles, but why do I have to replace the entire transmission when it should cost me maybe $1500 to replace the torque converter? I offered to pay for up to $2K of the repair if they (Chrysler) would cover the rest. Especially since I had tried to service the transmission. They said, "no." So here I am, doing my best to steer people away from Ram and into a Tundra instead. Sure, the electronics don't compare to the Ram, but they will last 300K miles and beyond.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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