Used 2002 Mercury Mountaineer Consumer Reviews
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2002 Mercury Mountaineer, 4.6L V8, 5-A, AWD.
Wow, after reading so many terrible reviews about this suv, I must say I am a very fortunate owner then. (3rd owner to precise). My 4.6 has well over 120,000 miles on it and I never had any transmission problems. (Yes, never). The tranny shifts fast and has good gear ratios which enable this suv to have really quick acceleration. And all of the people that say this car has a terrible fuel economy probably drive too aggresively. We took this car out for a very long highway trip and we averaged over 20mpg during the trip and our car had 4-5 people inside, full trunk of heavy bags, and our avg. speed was over 70mph. Mixed Mpg with mostly city driving ranges from low to high teens.
2002, 4.6L V8 AWD model
217,000 + miles and still going strong! original engine, original transmission. However, I get regular oil changes, change the air filter regularly, clean the engine once in a while, etc...my only complaints are 1) the engineers who designed this vehicle did not put a governor on the accelerator, and sometimes when you take your foot off and coast, the gears shift down with a "thunk," instead of gradually, but this doesn't do any harm to the tranny, and 2) i had problems early-on with the vent system in the rear (3rd row seats). it makes a clicking noise sometimes, like the fan motor isn't working.
- Base 4dr SUVMSRP: $5,995295 mi away
- Base 4dr SUVMSRP: $4,500619 mi away
- Base 4dr SUVMSRP: $8,900693 mi away
First car
This was my first car that i have shared with my brother. it was very easy to drive and pretty fast. it takes a second to kick into gear but its fast and handles good. my only main complaints are these: it is very shaky on the highway, the altinator dies pretty quickly (with car aftermarket audio), and my engine has made squeeky and clicking sounds everynow and then which were minor fixes. i am happy to leave this car for a new one only because of the 10mpg city and 17 highway, its rediculous
This car saved my life
Bought this car in 2002, my mother drove it for about 5-6 years and then she gave it to me (19 year old daughter) when I became old enough to drive. Shared it with my siblings on and off for two years. drove it everywhere, had about 110000 miles on it. Boyfriend was driving the car after a long day of hiking, I was in the passenger seat. He dosed off and swerved across the lane hit a fire hydrant that tore off the wheel and then hit a pole that sent us upside down. Airbags deployed on impact and we were wearing our seatbelts. We both walked away from the accident with 2 stitches each. If & when accidents do happen, you want a car that will keep you safe. I thank god for this car.
Longest Lasting SUV in this family
My father bought this car in '03 with just over 30k miles on it. Being a repo, there were a couple small problems that the dealership happily fixed, such as a new steering wheel (Lady who owned before broke all the buttons) and one seat replaced. We modified the intake by putting an aftermarket spectre cold air intake on it, but besides that is totally stock. This car lasted like that for 160k miles. The transmission was starting to slip and the front hubs needed attention. We went ahead and replaced them. Now, mind you, nothing ever broke, we just went ahead and replaced before they did. 62k miles later, it broke down for the first time and was just the pump. She is still going strong!
Sweet & Sour
I bought this vehicle new and maintained it. At 38,000 miles the transmission needed to be replaced. Unacceptable. After threatening to protest at the dealer, they discounted the cost. 50,000 miles later, that one went too. Ford couldn't care less. This in my opinion is not normal. Even the dealer service agreed and they were equally frustrated with Ford HQ. I really had no other complaints besides the disappointing gas mileage however, like I've read in other reviews, I've lost my faith with American cars especially Ford. I'm afraid to chance it. With 130,000 miles being on the 3rd tranny, it's time to start looking.While I still can't really find anything I like as much, I'll skip Ford.
Beware in the long term!
EVERY Mountaineer has rusting issues! Especially on the passenger side just behind the rear passenger door. Paint failure on the roof support posts and overall on the entire vehicle. Total failure of the undercoating resulting in a rustbucket underneath. Wheel bearings need replacement regularly after about 55,000 miles. Head gasket failure is a real possibility. (Happened on 2 mountaineers) vehicle initially but don't expect to have one for the long-term! I know what I speak of as this is our Third Mountaineer starting with 97, and two '02 vehicles.
- Safety
- Technology
- Performance
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- Comfort
- Reliability
- Value
never buy this car
Had the suv for a little over a year.Transmission and a few other problems fixed a month ago while under extended warranty. Warranty ran out a month later and right wheel berring is bad, heater coil is leaking and ac coolant is leaking. I like the suv but it's having nothing but troubles. I called Mercury about the problems and they said there was nothing they could do for me. Never buy anything ford or you're stuck with it.
Best Vehicle Owned
Bought this vehicle new. It is the first SUV ever owned and a great performer for pulling a boat, carrying a load, and overall road car. Highway average mileage is 20 mpg with nominal load and no boat. Town driving not as good averaging about 16 mpg. Regular maintenance per owners manual has kept this vehicle extremely reliable, it has not let me down yet.
02 MERCURY MOUNTAINEER
AVOID THIS VEHICLE... I BOUGHT THIS VEHICLE WITH 137,000 MILES ON IT. I PUT IN NEW BATTERY NEW HUBS , NEW WHEEL BEARINGS ,HAD TO REPLACE ENTIRE CRUSE CONTROL SYSTEM AND AIR CONDITIONING SYSTEM, AFTER PUTTING 4 NEW TIRES ON IT , ALTENATOR GOES AND I NEED A 2ND NEW BATTERY. WHILE DRIVE N DOWN ROAD DOOR AJAR LIGHT WOULD COME ON AND INTERIOR LIGHT WOULD FLICKER ON AND OFF DOOR AJAR LIGHT WOULD BEEP OVER AND OVER.. THE FRONT WHEEL BEARING I HAD REPLACED 4 MONTHS EARLIER STARTED TO GO AND THEN ONE WEEK AFTER GETTING TIRES THE TRANSMISSION WENT.. RUN FAR FROM THIS VEHICLE DON'T WASTE YOUR TIME OR MONEY LIKE I DID.. JUNK
Couldn't be happier
Purchased with 48000 mi, after 3 years I have 126000 mi on the vehicle. The only repair needed to date has been an A/C hose at $500. This one has all the bells and whistles and they all work properly. It has plenty of power when needed, it's very comfortable driving. I tow a 3600 lb travel trailer using a weight dist hitch. The V6 won't take the mountain grades too fast but it does a very good job of towing. I'm amazed at the fuel mileage I get with this vehicle. 20-21 mpg is routine. Recently (gas prices) I've been driving 55 mph on the freeway and I get 24.9 mpg. Not just once, but consistently. Great mileage and all this luxury, and I can tow with it. What's not to love?
Please take this car seriously!!!
Criteria: AWD, powerful engine, 3rd row of seats, 5000+ lbs towing capacity, SAFETY, and fun to drive (I own a 6-speed BMW 540i). The MDX fell short on towing capacity, and the engine seemed to lack "hop" when I hit the gas. The X5 was also no competitor here - not only no 3rd seat, but laughable space for a $54K vehicle. The M-Class? Great to drive, power, VERY safe. Build quality/reliability? The newer ones were thought of as more solid, but now the price had a "5"
runs long, dies HARD
It was a pretty good truck. bought it for my girl when her taurus died, had around 80,000 when we got it, we drove it hard, off roading, 90 down the highway, it lived through everything, we got an 08' explorer xlt to replace it cause it had 254000 and was falling apart BIG TIME. i dont know what was worse, the engine ticking, whining aslound as it could, leaking different fliuds, stalling, not starting. it totally startedto fall apart, wegave it to my daughter when she got her license, she drove it for about 2 weeks and the engine took a s****.
To good to be true...
Bought this used for a steal of a deal....after owning it 2 days I found out why...transfer case was bad (common problem and expensive to rebuild) front end needed work, my truck spits plugs and coils outlike they are sunflower seeds I can't even drive my vehicle around town with out breaking down and having to be towed on a flat bed back home. My truck has gone through 3 transmissions in 14 years and 3 transfer cases and now it needs a head gasket. Unless you are insanely rich or a mechanic DO NOT but this vehicle, yes its a very beautiful and sharp looking truck but that's the only thing it has going for itself because when ford made this engine they were only thinking of $$$$ not their customers which is [non-permissible content removed] I will NEVER buy another ford for as long as I live!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst auto I have ever owned
A/C, rear axle bearings and seals, broken coil springs in the rear end( remember the sable recall?) rear hub assemblings, left and right rear window regulars, right rear view mirror, both front rotors replaced(that is a classic ford) rear hatch problems, that was recalled, differential noise......now I think I have bad front axel bearings. An unbelievable list of mechanical failures. All of this happened between 75000 and 88000 miles. I will not be a return customer of Ford. My next SUV will be a 4Runner, Pilot or a Sequoia.
2002 Mountaineer - A very good car!
The car has been an excellent familty SUV. Very reliable and the V6 gets roughly 18 mpg overall. We currently have 65k miles and experienced our fist real problem - fuel pump. The exterier has been excellent and the AWD goes through any kind of snow/standing water.
Great until you hit 80k
We bought this car in 2004. I loved it for the first two years or so. The it started falling apart. We have had to replace the transmission and it needs to be replaced again now. Other replacements, power window motor and switch pannel, window regulator, back glass, wheel barings, door hinges, cracked running boards, air compressor, power seat motor and various timing belts. I have just been advised the ABS is out and my rear end may or may not be going out and the doors no longer lock. Interior wise it's comfy. Some of the paint on the steering wheel and radio started peeling and flaking at about 50k. Basically this car is junk. We are trading in tomorrow on a Land Rover LR3 tomorrow
What was I thinking
I just bought this truck in May of 2007 with less than 50k on it have 80k+ on it now and I have already had to replace the bearings and now the front differential. My mechanic says it is because the all time awd is not good on the highway vehicles are not made to be in 4 wheel at such high speeds. The transmission is now slipping. And I still owe $9000 on it. Do not buy this truck you will regret it. I bought myself a beater as it is much cheaper to fix than the problems with this truck meanwhile I own a 13,000 dollar paperweight!
No problem - great truck!
I have a very early 02 w/ v8, loaded. Engine is very strong, but trans really is lousy - kicks and slips, but haven't had it serviced yet, as it doesn't seem to be getting worse. I have extended warranty, so not to worried. No locking glove compartment or gas cap. Kind of strange. MPG 13/19 - goes up a little if you are easy on the gas or use cruise. Tires lasted 40K, and I was rough! Front brakes lasted the same -very good! Would definitely recommend new 06 w/ that super v8! Hope they fix the trans probs, and honor warrantys! :)
Was nice - not now!
Looked for 2 years until we decided on the Mountaineer. Really liked it, took it on many long vacations, very comfortable to ride in and drive for hours on end. Now at 110,000 miles, it's all over. Trans is difficult to get back into park, wheel bearings shot, running boards cracked, back hatch cracked right down the middle. I can only afford to drive this thing when absolutely necessary. Went out and bought a $1500 beater to get around in. Ford does not stand behind their product. Too many complaints out there about bad transmissions and bad wheel bearings. Ford should recall and fix these continual problems before someone gets killed.
DON'T BUY!!!!!!
Right now I am waiting for a buyback from Ford on my orginal mountaineer. I have to get another one from them. Issues: (1) transmission constantly skipping; feel transmission switching gears; (2) car has died on me 4x since I purchased; would not start; needed to be towed. If I had my option, I would be looking at another car manufacturer at this time. I wish I could afford the time & an attorney to push forward, but I cannot at this time.
Transmission and drive train problems
Ford used many poor quality parts on my vehical. Replaced fuel pump.Replaced both rear springs(broke in man spots).Rear wheel bearings. Transmission had to be rebuilt twice. Transmission was rebuilt at Schmit Bros.Ford in Saukville wi. at 83000 miles. The transmission failed again at 112000 miles. They refused to stand behind there work.The owner said they installed Ford parts and it was Fords fault the transmission failed.I contacted Ford and they refused to stand behind Schmit Bros work. We have not had the tranmission repaired yet. This is the last Ford I will ever Buy.
A Lemon's Lemon
I really tried to buy American when I bought this Mountaineer with only 38,00 miles on it in 2004. Now at 90,000 miles I have had to replace the transmission and not the rear end is failing. I have a Toyota Tundra and a Honda they have 106,000 miles and 170, miles on them respectively. I have NEVER replace a transmission or differential on either one. I just think I should have gotten more service out of this Mountaineer; after all, I thought American car manufacturers PROMISED to build better products. The promised has truly been broken, just like my pocketbook. NO MORE AMERICAN vehicles for me, and that's a promise.
Never buying american car again
I had a 3 year lease on 98 mountaineer. Absolutely loved the way it drove.I would frequently drive between Canton,Ohio and San Jose. I was very sad to part with it. Looked at acura mdx,jeep grand cherokee and lexus rx300. Nothing blew me away more than the redesigned mountaineer. My company gave me a corporate discount towards any ford motor vehicle. This made the mountaineer an even more ideal choice. I now feel ashamed that i leased it. At 10000 miles the cheap vinyl on the seats started to wear out as if it had 50,000 miles. At 15,000 miles i started having computer glitches. the dealer attempted to fix it 8 times before the lease was up. It never did get the problem fixed. I am now an audi bigot.
A Real Let-Down
I bought this 2002 Mountaineer in 2004 with about 37,000 miles. Initially, I was impressed with the car, especially the 3-row seat. About a year later on a trip from LA to San Francisco, I noticed an "clunking" in the transmission. We really do not drive the car except on long family outings because we have two other smaller, more economical cars. Now at 89,000 both the transmission and the rear axle have gone out. Trans cost $2600; rear end $600. Now I see people indicating there are suspension problems. I am terrified. This is not American! Ford has numerous complaints about trans. Problems. The American thing to do, Ford, would be to back your product! Shame, shame, shame!
AWD Transmission leak?
Great vehicle, new rear suspension handles well, have had occasion to seat 6 or 7 passengers, all comfortable. Plenty of space for cargo, and we traded a T&C, but still satisfied. This is the wife's car, who really appreciates the height & forward view. Her favorite features are the back-up alarm and heated leather seats. I'm happy she liked a real truck, not a blown up wagon. Plenty of towing iron beautifully hidden behind rear bumper.
Awesome Mountaineer
It definitely has a few more options than the Explorer, like an underseat storage area in the second row. So when Ford announced a 2250 cash back rebate, my wife and I went looking. She likes the styling much better, I guess Ford would like that, it was suppose to be designed for women. There were WAY more Mountaineer's around than fancy Explorer's too, which helped us get exactly what wanted. We got the Premier Edition, which has dual exhaust, satin nickel luggage rack, 17" wheels and tires. She calls me several times a day to tell me how much she loves it. She did NOT want an SUV. She is so surprised at how much she likes it.
Saying goodbye to a friend
This SUV has been a great ride. At 140,000 miles it needed a transmission and transfer case - think my son learning to drive had something to do with that. Now at 220,000 miles, it's time to replace it. We really don't know what to but next. We prefer Mercurys, but Ford is ending that. Mariner? Too small. Ford Edge? Pricey. Maybe we won't sell the Mountaineer!
ONLY 87,000 MILES AND CAN'T DRIVE
01/18/07 When truck shifts gears it vibrates. Cost: $198.95. 05/29/07 Replaced drivers side pretensioner Cost: $273.19. 06/26/07 Replaced front differential, both rear axle seals Cost: $1580.23 11/07/07 Front end alignment and replace seals in rear. Cost: $482.97 12/13/07 Replace left front hub bearing. Cost $401.73. 02/18/08 Rear wheel bearing, rear rotors, surpitene belt Cost: $348.51. 03/11/08 Replaced rear end assembly. Cost: 864.68 03/20/09 Front differential needed bolts tightened and right rear bearing replaced. (I agreed to repair if it fixed problem) Cost: $428.00 Did not fix problem. Told I needed rear transfer case and V coupling. Will cost me another 2,300 plus. PARKED CAR.
ok
We like the vehicle a lot so far. I wish the interior was more metal and less plastic. The plastic is cheap looking after it starts to wear a little bit.
AWD - Awesome Worldbeater Drive
I wanted a 7 seater that could pull my 3000lb boat. I got the V8 with side curtain air bags and tow package, white pearlescent with tan interior.Everybody thinks it looks great. It is still not broken in but I am already getting 14 mpg around town and I have a heavy foot.The rear seat has lots of room and it is easy to enter .The transmission shifts beautifully and the V8 has lots of power.
headache in disguise
i bought my 2002 mercury mountaineer used in January of 2009, Truck did good for 2 hours then the both the front wheel bearings went. Shortly after the dealership fixed this problems i was back in the shop again. The power steering pump went along with the rack and pinion. I have only purchased the mountaineer 2 weeks prior. I made it another month until the transmission blew out on my on the expressway. Took the dealership 10 days to rebuild my new transmission and it still shifts kinda funny. Now 5 months later and the front differential is beginning to go, thanks god for extended warranties! Word of advise for anyone buying this model, DON'T! Save yourself the trouble!
Junk
Love the concept of this SUV. SUV performs well except gas milage. However we have had this SUV in the shop 9 times in one year. 3 times for seat belt clip. 3 times for air conditionier finally figured out the air compressor was leaking feron so they had to replace compressor. Check engine light keeps coming on. Door hinge on drivers side keeps coming loose and squeaking like a worn out car. Back hatch latch kept coming apart. Finally that was fixed. We are at the point now were we don't know what could happy next.
Mountaineer Rating
Most enjoyable vehicle we have owned in years. I like the styling as opposed to the 2002 Explorer. I also like the fact that not everyone has a Mountaineer. Our's is equiped with the 4.0 6cyl. We have made a couple of trips and averaged 20.1 MPG. I commute 32.0 miles to work a day and average in town/commute driving I get 18.5 to 18.7 MPG at 65 MPH. Comfort and Convience are all excellent. AWD makes for some different handling but when the snow arrives this year it should prove itself valuable.
The usual transmission problems
I see the 06 has tranmission problems, they started long before that, luckily I bought an extended warranty because the Mountaineer was in the shop every 3 months for 3 years. It got to the point where the mechanics would groan when they saw me walk in the door. If a manufacturer knows there is a long standing existing problem, they should fix it under warranty and not make the customer fight constantly. Don't plan to make my next vehicle a ford/mercury, too bad really because I come from a long line of ford dealers.
Go Mountaineer!
This car is wonderful! We have driven new JEEP GRAND CHEROKEE LIMITEDs for the past 8 years. This car makes the Jeep feel like a truck.
Poor design
From reading reviews I guess I am lucky. I have a 2002 Mountaineer purchased new with about 77000 miles right now. The rear suspension rotted out on it 500.00 to repair, and now the ignition cylinder fell apart. 101.00 labor at the dealer and 100.00 for the part.About one hour labor. I am 62 years old and will be buying another new vehicle this year, but not a ford product. Toyota always has some vehicles in car and driver american made list. Which is why I did just purchase a new Toyota Tundra and will probably buy a Toyota car of some model.
surpirsed
didn't expect to like this vehicle as much as i do, coming from an older bmw 735i. however, it's the same size and width as the car, has lots of V-8 power and drives tight. substantial looking and stylish at the same time, the interior trim looks great. drove the explorer too, but the mountaineer edged out the explorer in every department.
Piece of Poop!
Driving from SLC to Colorado, broke down - rear differential, tried again, broke down half way - front differential. Supposedly fixed, didn't feel right so I got it home took it into Mercury, they said both front and rear differentials were "fried". Took it apart, correct gear ratio. They don't know why it has been destroyed in 400 miles. Already paid around 3k, they say this repair will be 5-6k. Trying to fight with previous place that did repair, but appears to be a problem with the design of the drive train!! Do not buy one of these. Pure nightmare.
Lovin' It
I have 200400 miles. V-8 still pulls strong. Still fun to drive. I have 2- wheel drive but have been able to drive through what I want. Replaced tranny at 105000 miles. I use a K&N air filter and installed a 'Tornado' air mixer thing; I get close to 19/20 mpg. I change oil 3 mo/3000 miles. I pass emissions test annually in GA. On third set of tires, they wear evenly. Ride is comfortable, especially on long trips. It does good for 'taxi' service. Tis is my third Mercury, they have all worked well-I do make sure I do regular maintenance.
Happy Mountain Guy
I bought my Mountaineer new in 2002. It was a perfect vehicle for the first two years, then as with all Fords, started riding rougher and rougher as the years went on. I have a family of 6 and am 6'5" myself. All of us fit comfortably in the SUV. I have the V8 4.6 and get 14/18. I just filled up today on empty and it cost $82 to fill the 20 gal tank. I agree with the others that the transmission is a weakness. I have 111,000 miles after 5.5 years and just took out an extended warranty for $1,700, which covers all major powertrain items. To protect themselves, the insurance company has a 90 day/1,000 mile waiting period before you can make any claims
great veh. except beware
everything is perfect except the starter motor. at 60,000 i have had to replace the starter motor twice.
A much needed improvement
What a pleasant change from my last Mountaineer! The comfort and handling are vastly improved. I am glad my old lease was up.
2002.5 Mountaineer
I took delivery of a '02.5 Premier Edition Mountaineer on 4/29/02. So far so good. The ride is very smooth for a SUV. Much better then my '96 Explorer. I test drove the Explorer and the Mountaineer. For the me, the Mountaineer was a better choice, and cheaper.
Transmission Problems
I have had many problems with my 2002 Mountaineer. I am so disappointed in my choice to purchase this auto. Soon after we bought it we had to pay almost $2000 to have the rear axles fixed, a couple years later we had to replace the back A/C unit & some other parts, and that was another $2000 +. I just found out yesterday that my transmission is going out! I am really frustrated with Ford.........I won't make this mistake again, it's Nissan or Toyota for me!!!!!!!!!!
Outstanding
After four months and 6,000 miles - the Merc. Mountie is the best vehicle we have ever owned. Quality is perfect. The ride w/ new suspension blows away the older version by providing maximum stability and comfort. A must buy in the SUV $30,000 - 35,000 market.
Transmission problems
We have 2 and they are nothing but trouble. Transmission on both clunked so bad you had to look in the mirror to see if there were parts on the road. Dealer said it was computer calibration, but that did not totally fix the problem. Not the dealers fault, they received no technical bulletins from Mercury. Also we dislike the third row seat. Only small children could fit there. The seat doesn't fold down flat and should be optional.
Horrible Transmission Problems
To anyone that is looking to buy a Mercury Mountaineer. I never ever buy domestic cars, but needed a 7 seater so decided to go with the Mountaineer. 2 weeks into purchasing the car, the wheel bearing went out, so that was replaced by Ford at no charge. 2 years later the transmission went out on me. I had to fight it thru corp to get the dealership to fix it thru the warranty. It's been 2 years since I had that replaced, the transmission is starting to stall at 20-30 miles again, so another tranny problem comes. There should be a recall on transmission on these cars. If I have to replace 2 already in 4 years.
has your mercury spit a spak plug latley
This vehicle was purchased used with 19k miles on it from a local mercury dealership, it has all the options, we bought this instead of the lexus rx300 big mistake, we've been ford people for 25 years, have had several ford vehicles but this ones been pretty much junk and the bad thing is that they know they issues with these vehicles but don't want to take the responsibility to take of there problems. This vehicle has had both rear wheel bearings replaced before the warranty ran out, constant transmission issues, rear axel leaking oil, rear coil spring broken, and it blew a spark plug out the head last week. Not to mention all the sensors replaced. We won't be buying this brand any more.
Been a Great Car
This has been a great car for us. Its safe and reliable, comfortable, and I've been happy with ford's free oil changes they offered us for the time we own the vehicle. Its a very nice car and great up in the mountains.