Mark Takahashi has worked in the automotive industry since 2001. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career.
Exquisite cabin that sets new standards for design and comfort
Driver assistance technology works great
Vast array of personalization options
High-horsepower AMG models are fun to drive
Sedan's cargo capacity is small for the class
Standard suspension can ride stiffly over rough surfaces
The E 350 replaces last year's E 300 and gets a bump in horsepower
A few previously optional features are now standard
Part of the fifth E-Class generation introduced for 2017
There are some truly great midsize luxury sedans on sale today, but only one can be considered the best. The 2020 Mercedes-Benz E-Class rightfully deserves the top spot in its segment, and you'll get a similar greatness with the coupe, convertible and wagon variants too. With all of these body styles and a diverse selection of engine and trim levels, there's likely an E-Class to fit your desires and budget.
For 2020, Mercedes has added a bit more power to the base E 350 (formerly the E 300). You also get a few more standard features that used to be optional. Otherwise, the E-Class returns mostly unchanged, which is a good thing. We continue to praise its refined interior that is as comfortable as it is attractive. There is also a long list of customization options to set yours apart from the rest. And we're fans of the way Mercedes blends the classic luxury aesthetic with all of the latest tech offerings.
There are a few minor downsides, such as smaller-than-average cargo capacity and a rather stiff ride quality from the standard suspension. But if you're in the market for a midsize luxury car, the 2020 Mercedes-Benz E-Class in all of its guises deserves your consideration if not adulation.
Edmunds Expert Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
Few vehicles are as well-rounded and desirable as the Mercedes E-Class. It has a plush interior and some of the most cutting-edge safety features on the market. The AMG versions also provide impressive acceleration and high handling limits. There are a few drawbacks, such as the poor integration of the old Mercedes COMAND interface with the new MBUX system, but even those issues can't keep it from being one of the best midsize luxury sedans that money can buy.
How does the E-Class drive? We tested the AMG E 53 sedan. It's docile and user-friendly at city speeds but can switch to a high-performance personality at a moment's notice. In Edmunds testing, our test car ripped from 0 to 60 mph in 4.3 seconds, impressively quick for a luxury sedan. The quick-shifting nine-speed transmission never hesitates in finding the right gear when you bury the throttle.
The steering, while lacking some feedback, is very accurate, and the steering wheel feels robust in your hands. Small inputs make for impressive amounts of response and precision. Despite the E 53's hefty curb weight, it handles extremely well. Unless you need the most expensive E-Class, the E 63, purely for bragging rights, the performance of the E 53 is all you'll ever really need.
How comfortable is the E-Class? The E 53 is comfortable whether you're commuting to work or headed out for an extended highway trip. But its low-profile tires and sport-tuned suspension mean there isn't as much cushion to absorb impacts. You feel more of the road surface than in other softer-riding luxury cars.
Both the front and rear seats are comfortable for long periods and provide you with enough support to hold you in place around turns. The climate control system can cool or heat the cabin quickly, and redundant controls help dial in your ideal temperature. The optional heated and ventilated seats also work great.
How’s the interior? Our main gripe with the E-Class' interior is the way Mercedes integrated the old COMAND and new MBUX infotainment systems. There are several redundant buttons and controls and they're difficult to commit to memory. You'll likely feel a bit intimidated by the multiple approaches to small tasks.
Otherwise, the E-Class' interior design is excellent. It's easy to get in and out, and the driver's seat and steering wheel are highly adjustable to make drivers of just about any size happy. Outward visibility is also quite good thanks to a low dashboard and tall windows.
How’s the tech? The E-Class' combination of Mercedes' old COMAND system and the new MBUX system isn't ideal. It has all the shiny, crisp screens of the new MBUX system but there's no touchscreen functionality, so smartphone integration is frustrating. The MBUX voice controls are thankfully excellent and fill in the functionality gaps.
The optional Burmester sound system has good sound quality and easy-to-adjust settings, but maxed-out sound levels leave a little bit to be desired. The E-Class' driver aids work effectively and aren't distracting. There are also some unique features such as Pre-Safe Sound.
How’s the storage? The E-Class' trunk is average in size. A wide opening and the 40/20/40-split folding rear seats help make the most of that space. Small-item storage is also average. The small storage space in the center console is only big enough for typical-size smartphones, for instance, and the cupholders aren't big enough for large water bottles.
For child safety seat installation, the E-Class has easy-to-locate bottom anchor points and three top tether points. There's plenty of rear seat space to fit most child seats.
How’s the fuel economy? We tested the E 53, which gets an EPA estimate of 24 mpg in combined city/highway driving. On our mixed-driving 115-mile test route, we observed a disappointing 22.9 mpg. Our best result during our test was a highway-only tank of 24.5 mpg. Real-world fuel economy in the E 53 will depend largely on how often you decide to bury your foot in the throttle and have a bit of fun.
Is the E-Class a good value? Few rivals can match Mercedes-Benz when it comes to build quality. Cabin fit-and-finish are impressive, which translates to a satisfying driving experience. The downside is pricing. You get a lot of features, a high level of customization and an excellent driving experience, but you pay more than you would with a lot of other luxury sedans. We think it's worth it.
Mercedes matches BMW and Audi with a basic and powertrain warranty of four years/50,000 miles as well as roadside assistance covering the same. But Cadillac and Lexus have longer coverage.
The E 53 is fun to drive no matter what the circumstances. It's comfortable and classy in the city and can blast away from a stoplight or carve up a twisty road if the mood hits you. It's a large vehicle, but it feels light and handles corners better than almost anything in the class. The E 53 also provides serious personality without being shouty or high-strung. It's obvious that it's performance-oriented and there's a pleasant exhaust note, but there's nothing harsh about it.
Which E-Class does Edmunds recommend?
The midgrade Mercedes-Benz E 450 4Matic gets our recommendation for its powerful V6 engine that returns similar fuel economy figures as the base four-cylinder. The E 450 also isn't significantly more expensive than an E 350 4Matic. We also suggest adding the air suspension and Burmester audio option for the full luxury effect.
2020 Mercedes-Benz E-Class models
The 2020 Mercedes-Benz E-Class is a midsize luxury vehicle that comes in four body styles: a five-passenger sedan, a seven-passenger (thanks to a fold-down, rear-facing third row) wagon, and a four-passenger coupe and convertible.
The sedan, coupe and convertible all come standard with rear-wheel drive, with all-wheel drive (dubbed 4Matic) either optional or standard, depending on the engine and body style. The four basic trim levels are tied to different powertrains: E 350 (sedan only), E 450 (sedan, wagon, coupe, convertible), AMG E 53 (sedan, coupe, convertible), and AMG E 63 S (sedan and wagon).
Standard equipment for the E 350 sedan includes a turbocharged 2.0-liter four-cylinder engine (255 horsepower, 273 lb-ft of torque), a nine-speed automatic transmission, an adaptive suspension, LED headlights, auto-dimming mirrors, a sunroof, simulated leather upholstery, and power-adjustable front seats. You also get a 12.3-inch central display screen, a navigation system, Apple CarPlay and Android Auto, and advanced safety features that include forward collision warning with automatic emergency braking.
The E 450 has all of the E 350's equipment plus a turbocharged 3.0-liter V6 engine (362 hp, 369 lb-ft). From here, you can get more luxury-oriented features as part of the Convenience and Premium packages.
For more power and some upgraded equipment, there's the AMG E 53, which comes with a turbocharged 3.0-liter inline-six engine (429 hp, 384 lb-ft). The AMG E 53 also pads on AMG-developed or -tuned powertrain and suspension components.
At the top of the horsepower heap is the AMG E 63 S. It gets the E 53's equipment plus a turbocharged 4.0-liter V8 (603 hp, 627 lb-ft), additional performance upgrades and more standard features.
Several packages are available throughout the model range, and they mostly center on active driving systems and comfort features. These include the Driver Assistance and Parking Assistance packages.
Many of the options from upper models can be ordered on the less expensive trims. Other notable options — whether stand-alone features or part of packages — include numerous upholstery and trim selections, an adaptive air suspension, an air fragrance system, a head-up display, multicontour front seats, and the Burmester sound system.
Read what other owners think about the Used 2020 Mercedes-Benz E-Class Coupe.
Great Car - much improved from the previous 2017 ECoupe love it.
However as always in every moel update every time there is something that is changed for no apparent reason.
This model comes without the overhead handle bar - Why ??
The Used 2020 Mercedes-Benz E-Class Coupe is offered in the following styles: E 450 2dr Coupe (3.0L 6cyl Turbo 9A), E 450 4MATIC 2dr Coupe AWD (3.0L 6cyl Turbo 9A), and AMG E 53 2dr Coupe AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A).
Pre-owned Mercedes-Benz E-Class Coupe models are available with a 3.0 L-liter gas engine or a 3.0 L-liter mild hybrid engine, with output up to 429 hp, depending on engine type.
The Used 2020 Mercedes-Benz E-Class Coupe comes with rear wheel drive, and all wheel drive.
Available transmissions include: 9-speed shiftable automatic.
The Used 2020 Mercedes-Benz E-Class Coupe comes with a 4 yr./ 50000 mi. basic warranty, a 4 yr./ 50000 mi. roadside warranty, and a 4 yr./ 50000 mi. powertrain warranty.
What's a good price on a Used 2020 Mercedes-Benz E-Class Coupe?
Price comparisons for Used 2020 Mercedes-Benz E-Class Coupe trim styles:
The Used 2020 Mercedes-Benz E-Class Coupe E 450 is priced between $57,998 and$64,990 with odometer readings between 14000 and16542 miles.
The Used 2020 Mercedes-Benz E-Class Coupe E 450 4MATIC is priced between $62,495 and$67,628 with odometer readings between 10600 and31424 miles.
The Used 2020 Mercedes-Benz E-Class Coupe AMG E 53 is priced between $81,999 and$81,999 with odometer readings between 13992 and13992 miles.
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Should I lease or buy a 2020 Mercedes-Benz E-Class?
Is it better to lease or buy a car? Ask most people and they'll probably tell you
that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make
higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand,
can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a
new car every three years or so.