2020 Mercedes-Benz C-Class Convertible
Other years
2020 Mercedes-Benz C-Class Review
- Interior is impeccably crafted
- Many available cutting-edge features
- A range of high-horsepower engines available
- Clumsy touchpad infotainment interface
- C 300's optional sport suspension is rides too harshly
- Limited cargo room
- A few previously optional features are now standard
- Part of the fourth C-Class generation introduced for 2015
The 2020 Mercedes-Benz C-Class is a versatile small luxury car in sedan, coupe and convertible body styles, each with the choice of three distinct engines. Its richly detailed cabin distinguishes it from cost-cutting forebears and exudes the quality that premium-car buyers expect. It's not the newest or most competitive car in the segment, but the C-Class is still a great buy, provided you check the right options boxes.
Our verdict | |
The C 300 Cabriolet flatters its occupants with all the trappings of a modern Mercedes. Its well-crafted interior and advanced technology are at the top of the class. But when fully optioned, it can be more than a bit expensive. And some of those options, such as the sports package and larger wheels, do more harm than good. | |
How does the C-Class drive? | |
The C 300 Cabriolet's turbocharged four-cylinder is sufficiently quick and provides more than adequate power for passing slower traffic. It brakes well too. It's easy to stop smoothly in routine driving or quickly in emergencies. The nine-speed automatic transmission performs with luxury-car smoothness in everyday situations. The auto stop-start system is less refined and rocks the car when the engine churns to life. The C 300, when fitted with the optional sport-tuned suspension, feels planted and secure when driving around turns. The steering effort has an appropriate amount of heft at higher speeds, allowing for more precise and predictable control than you might expect from an entry-level convertible. The optional summer tires provide an almost surplus of grip. | |
How comfortable is the C-Class? | |
The C-Class Cabriolet's single most significant problem is its rough ride. The C 300 should be the most relaxed and comfortable trim in the lineup, but our tester's AMG line package (which includes a sport-tuned suspension) should be avoided at all costs. The optional 19-inch wheels, which our car also had, don't help either. The well-insulated top keeps the interior comfortable when it's up, but the climate system is no match for the top down on a cool day. Again, with the top up, outside noise is barely noticeable. Stowing the top creates more wind buffeting than we expected, and the C 300 exhibits severe body shudder and shake on broken roads. On the other hand, the front seats offer plenty of adjustment and lateral support. The padding is firm, but the contoured surfaces make them comfortable for long drives. | |
How’s the interior? | |
The C-Class' interior impresses with a graceful-looking dashboard and minimalist control layout. Though Mercedes pared down the physical buttons, it uses on-screen buttons in the infotainment system. Its menu structure is a little complicated and takes time to learn. Otherwise, the cabin is quite nice. The front seats are spacious enough that tall adults won't feel confined, and the driver's seat offers a multitude of adjustments so you can find a perfect position. The back seat is predictably cramped for a luxury convertible, and the rear view is compromised by the small rear window and rear headrests. The power top takes about 20 seconds to raise or lower, and it can be operated at speeds up to 30 mph. When stowed, the top is concealed under a nicely finished hard cover. | |
How’s the tech? | |
The C-Class' infotainment system requires a bit of a learning curve but has great-looking graphics. You can also use a variety of inputs to operate it, such as wheel-mounted touchpads or the central control knob. The optional 12.3-inch display and Burmester audio system are also great. While it lacks the newest MBUX system found in new Benzes, the C-Class' voice recognition system is accurate, even with the top down at highway speeds. The advanced safety systems work well overall and avoid triggering false alarms. | |
How’s the storage? | |
It should come as no surprise that you'll need to make some sacrifices with a convertible when it comes to utility. The trunk only measures 8.8 cubic feet, so fitting luggage for a weekend getaway might be a challenge. In-cabin storage isn't plentiful either, but the bins and pockets that do exist are well-sized. As is typical for most small convertibles, a rear-facing child seat will simply not fit if there's a passenger in front. But at least the car-seat anchor points are clearly marked and easy to access. | |
How economical is the C-Class? | |
The EPA estimates its fuel economy at 24 mpg combined (21 city/29 highway), which is a few mpg lower than rivals. As a result of our enthusiastic driving style in our test car, we didn't even manage to break past an 18-mpg average. | |
Is the C-Class a good value? | |
In price, it starts close to the BMW 4 Series and the Audi A5. While the Mercedes does inhabit the luxury end of the spectrum, options can add up very quickly. Our loaded-up C 300 test car came close to $70,000, which is a lot for a small base-trim luxury convertible. The excellent materials and build quality at least makes it easier to swallow the bitter pill of the price tag. A four-year/50,000-mile basic and powertrain warranty is average for the class, as is roadside assistance for the same parameters. Complimentary scheduled maintenance is not included. | |
Wildcard | |
If a Mercedes-Benz convertible is at the top of your shopping list, you will not be disappointed with the C 300 Cabriolet. For the occasional top-down trip in perfect weather, it's tough to beat. But when the weather or the roads aren't perfect, the car's shortcomings in ride comfort and refinement are a little too obvious. | |
Which C-Class does Edmunds recommend?
Though we remain absolutely captivated by the V8 models, most buyers will find the standard C 300 and its turbocharged four-cylinder offer enough performance. Mercedes offers a wealth of options, but keep it simple to avoid sky-high pricing. The main packages to consider are the Premium package (Burmester premium audio system, ambient lighting and satellite radio) and the Driving Assistance package (adaptive cruise control and other driver aids).
Mercedes-Benz C-Class models
The 2020 Mercedes-Benz C-Class Cabriolet is a four-seat luxury convertible sold in trims that correspond with increasing levels of performance — C 300, C 300 4Matic, AMG C 43, AMG C 63 and AMG C 63 S. The C 300, AMG C 63 and AMG C 63 S are rear-wheel-drive, while the C 300 4Matic and AMG C 43 are all-wheel-drive. All use a nine-speed automatic transmission.
Save as much as $11,209 with Edmunds
2020 Mercedes-Benz C-Class Convertible pricing
in Ashburn, VA
C 300
2.0L 4cyl Turbo 9A
Edmunds Suggested Price$52,951
C 300 4MATIC
2.0L 4cyl Turbo 9A
Edmunds Suggested Price$55,503
AMG C 43
3.0L 6cyl Turbo 9A
Edmunds Suggested Price$66,402
Also consider these sponsored cars
Consumer reviews
Read what other owners think about the 2020 Mercedes-Benz C-Class.
Trending topics in reviews
- reliability & manufacturing quality
- engine
- acceleration
- driving experience
- ride quality
- interior
- climate control
- seats
- value
- spaciousness
- doors
- infotainment system
- technology
- fuel efficiency
- handling & steering
- comfort
- appearance
Most helpful consumer reviews
5/5 stars, Silver and Red Beauty
Joseph ATX,
C 300 4MATIC 2dr Convertible AWD (2.0L 4cyl Turbo 9A)
I’ve had this car for over a year. I had to order the car to get silver with a red interior and top with the driver assist package. It’s a very comfortable car. I took a 4K mile road trip as soon as it arrived. On the road it got 32 to 33 mpg. The ride is smooth and the acceleration is good. The driver assist package has some nice features. I got it mainly for adaptive cruise control. Mercedes makes it hard to get and expensive - driver assist requires the navigation package. There have been no mechanical issues in the past year. One complaint is the trunk can only be opened with the key fob or a release inside the car. Another is the ventilated seats are not cooled. They only blow air through the seats that is the same temperature as the air in the car making it a useless feature on a warm day with the top down. Overall I am pleased with this car and plan to drive it many years.
5/5 stars, C300 Cabrio
Hiram,
C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
Awesome performance for a 4 cylinder. Great technology and comfort options. White with saddle brown leather and dark brown soft top looks classy. The details and quality of the vehicle is great.
2020 Mercedes-Benz C-Class videos
2017 Mercedes-Benz C-Class Review
NOTE: This video is about the 2017 Mercedes-Benz C-Class, but since the 2020 Mercedes-Benz C-Class is part of the same generation, our earlier analysis still applies.
Our experts review the 2017 Mercedes-Benz C-Class. Looking for a luxury sedan with attractive styling, a lust-worthy interior and a healthy dose of performance? The 2017 Mercedes-Benz C-Class might be a good match. Here's a quick rundown of what we like, what we don't and the bottom line from the Edmunds editors.
Safety
Our experts’ favorite C-Class safety features:
- Active Brake Assist
- Warns the driver audibly and applies the brakes if it senses a front collision.
- Surround-View System
- Gives a 360-degree view of the car for tight parking lots and spaces so you can avoid striking objects or pedestrians.
- Active Blind Spot Assist
- Senses when a vehicle enters one of your blind spots. Can warn the driver and even help steer the C-Class.
Mercedes-Benz C-Class vs. the competition
2020 Mercedes-Benz C-Class
2020 BMW 3 Series
Mercedes-Benz C-Class vs. BMW 3 Series
The BMW 3 Series is one of the most popular compact luxury sedans on the market, but we're not sure its latest redesign hits the mark. We like its overall performance, and the base four-cylinder engine is quick and responsive. We're less enthralled with the finicky infotainment system and harsh ride when you opt for the M Sport package.
Mercedes-Benz C-Class vs. Audi A4
Audi's bread-and-butter sedan is lightly refreshed for this year. The front end gets new styling cues that make it look a little more aggressive, it comes with a few more standard features, and the infotainment display is now a touchscreen. Otherwise, it's business as usual for Audi's excellent four-door.
Mercedes-Benz C-Class vs. Mercedes-Benz A-Class
Mercedes' last budget-friendly small sedan — the CLA-Class — was a pretty poor effort that was unworthy of the three-pointed badge. The new Mercedes-Benz A-Class is essentially its successor and very nearly rights all of the CLA's wrongs. The ride is more comfortable, the interior is positively upscale, and the transmission's kinks have been worked out. Unless you absolutely need the room afforded by the C-Class, go with the A-Class.
People who viewed this also viewed
FAQ
Is the Mercedes-Benz C-Class a good car?
The Edmunds experts tested the 2020 C-Class both on the road and at the track, giving it a 7.5 out of 10. You probably care about Mercedes-Benz C-Class fuel economy, so it's important to know that the C-Class gets an EPA-estimated 20 mpg to 24 mpg, depending on the configuration. What about cargo capacity? When you're thinking about carrying stuff in your new car, keep in mind that the C-Class has 8.8 cubic feet of trunk space. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Mercedes-Benz C-Class. Learn more
What's new in the 2020 Mercedes-Benz C-Class?
According to Edmunds’ car experts, here’s what’s new for the 2020 Mercedes-Benz C-Class:
- A few previously optional features are now standard
- Part of the fourth C-Class generation introduced for 2015
Is the Mercedes-Benz C-Class reliable?
To determine whether the Mercedes-Benz C-Class is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the C-Class. Look for specific complaints that keep popping up in the reviews, and be sure to compare the C-Class's average consumer rating to that of competing vehicles. Learn more
Is the 2020 Mercedes-Benz C-Class a good car?
There's a lot to consider if you're wondering whether the 2020 Mercedes-Benz C-Class is a good car. Edmunds' expert testing team reviewed the 2020 C-Class and gave it a 7.5 out of 10. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2020 C-Class is a good car for you. Learn more
How much should I pay for a 2020 Mercedes-Benz C-Class?
The least-expensive 2020 Mercedes-Benz C-Class is the 2020 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $53,950.
Other versions include:
- C 300 2dr Convertible (2.0L 4cyl Turbo 9A) which starts at $53,950
- C 300 4MATIC 2dr Convertible AWD (2.0L 4cyl Turbo 9A) which starts at $55,950
- AMG C 43 2dr Convertible AWD (3.0L 6cyl Turbo 9A) which starts at $64,750
- AMG C 63 2dr Convertible (4.0L 8cyl Turbo 9A) which starts at $77,300
- AMG C 63 S 2dr Convertible (4.0L 8cyl Turbo 9A) which starts at $84,900
What are the different models of Mercedes-Benz C-Class?
If you're interested in the Mercedes-Benz C-Class, the next question is, which C-Class model is right for you? C-Class variants include C 300 2dr Convertible (2.0L 4cyl Turbo 9A), C 300 4MATIC 2dr Convertible AWD (2.0L 4cyl Turbo 9A), AMG C 43 2dr Convertible AWD (3.0L 6cyl Turbo 9A), and AMG C 63 2dr Convertible (4.0L 8cyl Turbo 9A). For a full list of C-Class models, check out Edmunds’ Features & Specs page. Learn more