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2019 CX-5 Reviews & Specs

Consumer Reviews for the Mazda CX-5

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Solid car!

Mark F, 10/17/2020
2019 Mazda CX-5 Signature 4dr SUV AWD (2.2L 4cyl Turbodiesel 6A)
Bought a 2019 CX5 Signature Diesel in the soul red paint at the end of May and have close to 7,000 miles on it now. I had a 2016.5 GT CX5 but needed an AWD due to moving to a new state were it would be necessary. I considered a few other cars, including the RAV4 Hybrid, Kia Seltos (which was smaller but brand new), and even the Mitsubishi Outlander Sport (which has the brand's only … 10-year/100,000 mile warranty) but the Mazda is a much superior driver's car to all of those. It's a good thing most Americans don't seem to appreciate them because it feels like you can always strike a deal on them- for this one there were huge discounts on this model (the MSRP on mine was $41,680 but after discounts and available rebates, my purchase price ended up being just over $29,000); it was too good of a deal to pass up on. Although I stayed with a CX5, I've found this one to be even more comfortable than my other one and I can still say that after having driven it nearly cross country this summer. It drives just as well, taking corners with ease and accelerating decently but this signature version has much more comfortable seating than did my 2016.5. This version of the car also has just about every feature you can think of, from ventilated seats, heated steering wheel, endless safety features, automatic opening of the back, etc. One thing I absolutely love is that this car is killing its estimated MPG rating most of the time. I drive about 150 miles each week for work and driving on hilly (but not steep uphill) roads between 65 and 75 mph, I've gotten as high as 40 MPG, with 37-38 MPG being most frequent, meaning I can get between 450 and 500 miles in each tank. For a non-hybrid AWD, this is killing it and it's way over the estimated rating of about 30 MPG. Things I don't like about this car: slow startup on the infotainment system, not being able to touch the touchscreen while the vehicle is in motion (so the navigation installed is almost completely useless), the low volume of anything being played on my phone over the car's speakers (so I have to crank the volume up to 30-40 to hear it and that can be unpleasant), the overly-sensitive warning system (especially when using cruise control- it starts slowing you down well before you really need to and makes using cruise more of a hinderance than help), and the fact that no Mazda dealer ever seems to recognize that this diesel version was sold with two years or 30,000 miles of free service and maintenance (they always have to look it up and it takes 15-30 minutes and they still don't have clear answers when they do, saying they have to check with their managers, etc.- I save the URL for it but get prepared for a hassle every time I take it in). Another drawback connected to this particular model is that there are so few of them that getting basic things like an oil change can take forever because they often don't have the right type on hand and it costs nearly $100! I'll not be looking forward to dealing with that once the free service period ends. I'm crossing my fingers there will be some resale value, which has always been a drawback with Mazdas- my 2010 Mazda 3 Touring with 60,000 miles on it and kept in solid condition only got an offer of $2,500 when I was buying my 2016.5 CX5- what a waste! My 2016.5 CX5 did a little better but that was also at the height of the time for used cars in general and the dealer sold it in less than a week for almost $5K above what they bought it from me for.
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