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Consumer Reviews for the Kia Telluride
Read recent reviews for the Kia Telluride
Watch out for the "GRILL"
Frustrated KIA, Orland Park Il, 05/31/2023
2023 Kia Telluride S 4dr SUV (3.8L 6cyl 8A)
I bought my brand new 2023 Telluride in January, went to turn on my AC for the first time this May and it did not work. Took it to the service department at the dealer who said "we will take a look, but if a rock pierced the condenser it is not covered" (strange that would be the first thing he says, has this happened before????) to which we replied "we don't drive with the hood open" … and "don't work on our car until you call to say what is wrong" (we didn't want to get hit with a huge bill unknowingly). After a few hours the service department called back and said "a rock pierced your condenser and it will cost $2400 to repair and it is not covered under warranty" Turns out the grill has a designed flaw and allows rocks to pierce and break the air conditioning while driving. We called Kia Corporate, still waiting a week to hear back. We called back the Sales Manager who after discussing our concerns stated "I don't design cars, I just sell them, and if you don't like it, take your car and go somewhere else" So we had to pay $265 (Kia's fee) to diagnose that a rock pierced the condenser on a brand new car that never once had the air conditioning used. BTW, this is my 4th Kia that I have purchased, but never again. Do better KIA!!
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