Used 2022 Kia Soul Consumer Reviews
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Tranny not good!
This has been my 4th Kia 3 being Kia Souls overall I like the car and have had no problems until I purchased this last one. Purchased 12/26/2020 and the Transmission went out end of February. I am very disappointed with the service I've received from the same car dealer I've purchased from. The tranny is bad and so is the customer service!
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Lemon at 500 miles?!!!
After leasing 3 Kia souls over a 9 year periodI SKIMPED AND SAVED TO PUT A GOOD DOWN PAYMENT ON A PURCHASE... Kia has $10,000 of my money and I have a broken car!!! Transmission issues? Never mentioned! A getaway weekend completely ruined!!! Sat for HOURS waiting for the ‘Kia roadside service’ .. DON’T BOTHER!!!! You will grow old waiting for a tow🤬 I am beyond angry!!!! All the years I leased they were great... the minute I actually PURCHASE a car......crickets. I have had this car for 4 weeks 530miles ... I am heartbroken 💔 -UPDATE- Dan Obrien Kia in Hampton NH provided wonderful service ( and loaner) replaced my broken transmission. BUT… At 1560 miles THAT transmission failed! Turned out it was a ‘rebuilt ‘ part… seriously?!! They tell me it’s common practice to use rebuilt parts😩 I am now at over 6,000miles - fingers crossed that the THIRD transmission in this car will last. I will increase my stars to 2 only because of the excellent service by Dan Obrien Kia.
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So Good...
First, this is not N SUV, nor, a CAR; it is neither and both! Great features, nice ride, awesome storage and carrying capabilities, plus, its just FUN! I traded in my 2011 Optima SX, full loaded at the time, but this vehicle is so different and useful that I don't miss it so much. It had 115,000 trouble free miles, so why not get something different and with newer everythings! Took our first road trip up to Mt St Helens, and goe a reported 32.2 mpg, it only has a couple hundred miles ànd it was fun playing with all the buttons, and figuring everything out. Quiet, nice ride, great driving position, awesome power from the 1.6 turbo, and the DCT, reminds me of a manual, more than a sslushbox or a CVT. It shifts crisply, smoothly, and is easy to modulate with the gas or paddle shifters. Only paid 29k out the door and its got a shitload of features. Looking forward to providing more updates. I bought it because of the aforementioned, and the best warranties on the market. Still figuring out the UVO, but, thats just another road trip adventure!
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Not without flaws
It seems like all of the professional reviews (and most consumer reviews) describe the Soul as an automotive saint, well it ain't. I own the 2022 LX model with the tech package (a $900 must have as it includes not only some nice rims but a bevy of safety features). A major complaint is the low quality paint, it almost immediately suffered from swirls, scratches, and a general dullness (avoid the Inferno Red). The black plastic trim on the exterior is already starting to fade too. Another disappointment was the blue tooth/infotainment center. Often times it has difficulty linking with my phone or it hijacks my phone and I can't use it for a period of time. Voice commands are sluggish and overall the system can be glitchy and frustrating. The Soul is clearly a budget vehicle but at over $21,000 for a base model, I expected better. On the bright side, I am averaging 34 mpg with a mix of about 30% city and 70% highway, and I am an assertive driver. The ride is fairly civil considering it's short wheelbase and pretty quiet considering it's boxy shape (however, the engine sounds rather unsophisticated when called upon to accelerate). The interior is attractive and tasteful. This model is a huge improvement over earlier versions, but far from flawless.
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Great value for the money
For the money this is a great little car interior is spacious and easily seats 4 large adults. I am 6’2” 220lbs and I have no problem fitting into the front or back and can actually sit up it the back without busting my head on the roof.
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