Skip to main content

2025 Kia Sorento Hybrid Consumer Reviews

3.8 out of 5 stars
34 reviews

Pricing

Edmunds suggests you pay
$39,315
15 for sale near you
Prices based on sales in NH thru 9/1/25
Final assembly in South Korea

We have a limited number of reviews for the 2025 Sorento Hybrid, so we've included reviews for other years of the Sorento Hybrid since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Nice features with good price.

Art, 06/22/2023
2023 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
3 of 5 people found this review helpful

Nice features with good price. Driving experience has been great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

We love our Kia

PJ777, 09/12/2024
2023 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
2 of 3 people found this review helpful

What is there not to like it has every option that we ever wanted? It is steering wheel heated seats, cold seats virtually every option that offered on the Kia. Telluride is standard equipment on the Sorrento SX prestige. The only thing that I despise is the seatbelt portion that sticks up from the seat is way too short. If you have a jacket on, you’re not gonna find it it needs to be longer of that, we have nothing but praise for the car I we have to add that we lost our radio a.m. and FM around four months ago and the dealer wants $500 to update the navigation system. I have tried to use or do it yourself. Download with no success waiting for a factory option to buy the preloaded software on a ram stick, but the release date keeps changing to April now in mid September !! We were told by the dealer when we bought the car that the Apple CarPlay was wireless we have not been able to connect if that is true and we get conflicting reports whether we have to dealer or Kia. If you go online, they talk readily about it. I know some models have it. I’m not sure the Sorrento did have it in 23.

Report Abuse
2025 Kia Sorento Hybrid for sale near you
Showing 3 of 84 listings
See all 84 listings

1 out of 5 stars

Lousy car, lousy dealers and horrible Kia service

Mastersarge , 03/16/2025
2024 Kia Sorento Hybrid EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
2 of 3 people found this review helpful

We bought our 2024 Kia Sorento in May of 2024. We bought it new from King Kia in MD. We haven't put on 1,000 since we bought it, in fact, it was 882 miles when the stuff hit the fan. A code came on, P198500, and later another code P177600. Apparently, when the temps dropped below 20 degrees, the car wouldn't shift. We finally got it to move, and drove it straight to the dealership. That was in January 10, 2025. With the exception of one week, it has been sitting at the dealership (which I will never buy from them again, since they didn't fix it the first time, they simply reset the code, hence, a week later the car was back.) I informed Kia of the problem, they created a ticket, and then "escalated" the issue, and a month (yes, over 30 days later) escalated the issue again. The brand new Sorento is still gathering dust at the dealership. Under the Lemon law, they are supposed to replace it or refund the purchase price, but they are just giving me the usual corporate jargon; we are following the warranty claim. Well, we are coming up on 60 days of the Kia sitting at the dealership, and no help. For the record, the dealership refuses to provide a loaner or a rental. Yes, I opened a Lemon Law claim with the state's AG.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

3 out of 5 stars

Mileage disappointment

J Blackley, 04/18/2023
updated 10/21/2024
2023 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
9 of 26 people found this review helpful

I'll start by saying I like almost all of the features of the Hybrid Prestige I bought. My biggest issue is the gas mileage. I'm just not getting what I thought I was buying. One too many times I've driven less than a mile away in my neighborhood and lost 2-3 miles in range. Keep in mind I'm going less than 40 mph. The biggest beef I have with the 2023 Sorento is the gas tank. The specs say it's a 17.7 gallon tank. I've taken the range down to as low as I can go. As low as 5 miles of range. My tank has never gotten over 17 gallons for a full fill up. It tops out at around 16.5. That's a full gallon short and at least 30-35 miles off the mileage range. Other nitpicks that come to mind. The side mirrors used to tilt down automatically whenever I reversed. It might me a setting issue, but they no longer do that and I leased the car in late October. Love the interior and space for my baby in the back seat. Just wish Kia would look into the actual size of their fuel tank. My comments still stand on the fuel tank. I'll revise what I said about the fuel efficiency. You have to coast when you can and try to drive the vehicle with the EV light on as much as you can. I’ve made trips and gotten 44+ mpg per trip. The key is not being too lead footed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

better than I expected

Jerry, 01/07/2025
2024 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
1 of 1 people found this review helpful

I have the ex-hybrid. This car is quiet, fun to drive, and I easily get above the rated MPG. I have just over 22000 miles on the car and can find nothing to complain about. When I'm done with this one, I will almost surely buy another one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5