2025 Kia Sorento Hybrid Consumer Reviews
Pricing
so far so great
5 weeks into my 2025 sorento hybrid and loving it. Great styling, mileage and comfort. Looked at the Sante Fe and the styling was a bit too radical, and we are not vikings. I did alot of research before my purchase. Love the size, captains chairs in middle row are comfortable. Five stars.
Sealed battery not sealed
Just had to buy a $7k battery because a lot of water got into the hv battery somehow without anything inside the car getting wet, so not covered under warranty. The car has 962 miles and the dealer has had it longer then I have. I'll never buy a Kia used or new after this.
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- EX 4dr SUVMSRP: $43,46015 mi away
- SX Prestige 4dr SUVMSRP: $49,06015 mi away
- SX Prestige 4dr SUVMSRP: $48,76515 mi away
Disappointment with 2025 KIA Sorento Hybrid
The car broke down with 350 miles on it and had to be towed, was completely undrivable. After 2 days and 4-6 hours of research, a pin was found not seated correctly. Three months later the Engine Management System failed and the car was in for Service for 38 days while the service department searched for the problem. The engine wiring harness was replaced with no assurance the problem was fixed. It was a fingers crossed situation they found the culprit. Kia refuses to replace the car even though it was in for service 40 days the first 5 months I owned it. They will not even extend the warranty. In fact they will give no compensation at all. Very disappointed in Kia's backing of their product, even though I like the car very much.
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Super Milage
Just took a trip out to Denver from Central Iowa. Averaged 34.5 mpg on the out which what the Sorento highway mileage was rated. On the way home the average was 39.5.
The car is Great but Kia support is marginal.
My 2nd Sorento, I traded in the first with 103,000 miles of flawless performance. Just drove cross country in my new Sorento with no problems, but the excess technology, beeps, and bells will drive you crazy. The group that writes the manuals needs a basic course in writing and layout. I thought for a while they were getting advice from Bud Light. Very small print while the page is half-empty. What is needed are some video resources rather than 5 manuals. Fuel economy is about 35-37 in mixed city-highway driving. Cross-country interstate driving MPG was 32 - 33 but the car was loaded and heavy. The dealership was typical of old-school salesmanship, best friends in the showroom, then sign the papers and they are gone. Explanation of operation details was insufficient given the excessive level of technology. The ride is comfortable, but it seems my 2016 was heavier, better built, a bit quieter and certainly easier to drive. I actually had words on most of the buttons. Time will tell. Have had no problems with charging, but the hybrid takes a bit of getting used to the electric engine only at startup and no shift leaver. Good pick-up from a dead start. The 100K mile warranty is a good selling point. But next time I'm planning to look around a bit more.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value