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55 listings
  • $27,987
    fair price
    $7 above market
    • 43,247 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 36 City / 33 Hwy MPG
    • Honda Stratham (28 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Stratham, NH / 28 miles away from Gloucester, MA

    2022 Kia Sorento Hybrid S AWD Honda Stratham, NHExplore the 2022 Kia Sorento Hybrid S AWD at Honda Stratham, NH227hp hybrid SUV, up to 37mpg combin...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLG7N5124621
    Stock: 13528A
    Certified Pre-Owned: No
    Listed since: 07-24-2025

  • $24,900
    fair price
    $114 below market
    • 78,233 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 36 City / 33 Hwy MPG
    • McGovern Kia of Norwood (39 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Norwood, MA / 39 miles away from Gloucester, MA

    McGovern Kia of Norwood is proud to present this McGovern Certified... Gravity Blue 2022 Kia Sorento Hybrid S AWD 1.6L I4 DGI Hybrid Turbocharged DOHC...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLGXN5081991
    Stock: KU945
    Certified Pre-Owned: No
    Listed since: 08-23-2025

  • Price Drop
    $29,000
    fair price
    $668 above market
    • 25,790 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 39 City / 35 Hwy MPG
    • Commonwealth Kia (24 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Lawrence, MA / 24 miles away from Gloucester, MA

    ** CM KIA CERTIFIED ** EXCLUSIVE 10 YEAR AND 125,000 MILE POWERTRAIN WARRANTY, CM CERTIFIED 162 POINT INSPECTION INCLUDING NEXT CLOSEST FACTORY MAINTE...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRG4LG7N5102134
    Stock: 4754
    Certified Pre-Owned: Yes
    Listed since: 08-19-2025

  • Price Drop
    $22,799
    fair price
    $130 above market
    • 80,198 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 39 City / 35 Hwy MPG
    • Drive Max (44 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in West Bridgewater, MA / 44 miles away from Gloucester, MA

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRH4LG1N5073842
    Stock: 11-8024
    Certified Pre-Owned: No

    • 34,739 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 36 City / 33 Hwy MPG
    • Lev Kia of Framingham (42 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Framingham, MA / 42 miles away from Gloucester, MA

    ***Hybrid, Panoramic Sunroof, Remote Start, Heated and Cooled Leather Seats, Heated Steering, Android/Apple, Navigation, Bose Audio*** For sale is a C...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    34 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRMDLG2P5133089
    Stock: SK974A
    Certified Pre-Owned: No
    Listed since: 07-09-2025

  • $26,998
    great price
    $6,814 below market
    • 44,854 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 39 City / 35 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from GA to MA*
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Warner Robins, GA / 990 miles away from Gloucester, MA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRG4LG1N5069745
    Stock: 27732050
    Certified Pre-Owned: No

  • Price Drop
    $28,735
    good price
    $1,379 below market
    • 26,351 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 36 City / 33 Hwy MPG
    • Capital City Kia (56 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Concord, NH / 56 miles away from Gloucester, MA

    Efficient, Versatile, and Backed with ConfidenceThe Kia Certified 2022 Sorento Hybrid S offers the ideal combination of fuel-saving performance, three...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLG5N5113374
    Stock: RKP178
    Certified Pre-Owned: Yes
    Listed since: 07-26-2025

  • New Listing
    $27,566
    good price
    $1,731 below market
    • 38,596 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 36 City / 33 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Sunroof/Moonroof
    Close

    Located in Temecula, CA / 2,568 miles away from Gloucester, MA

    CarFax No Accidents Reported,CarFax 1-Owner,Rare Find,Green Vehicle,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assis...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRHDLG5N5120192
    Stock: N5120192P
    Certified Pre-Owned: No

  • $33,490
    fair price
    $384 below market
    • 23,739 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 36 City / 33 Hwy MPG
    • Lev Kia of Framingham (42 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Framingham, MA / 42 miles away from Gloucester, MA

    ***Hybrid, Remote Start, Android/Apple, Heated Seats, Navigation*** For sale is a Clean Autocheck History, one owner 2024 Kia Sorento AWD EX Hybrid 6-...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    34 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRHDLGXR5260275
    Stock: SK724A
    Certified Pre-Owned: No
    Listed since: 05-23-2025

  • Price Drop
    $24,908
    fair price
    $820 below market
    • 59,780 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 36 City / 33 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Coraopolis, PA / 511 miles away from Gloucester, MA

    CarFax No Accidents Reported,CarFax 1-Owner,Rare Find,Green Vehicle,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assis...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRHDLG1N5096425
    Stock: SP6768
    Certified Pre-Owned: No

  • $31,995
    fair price
    $32 below market
    • 30,731 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 36 City / 33 Hwy MPG
    • Bald Hill Kia (76 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Sunroof/Moonroof
    Close

    Located in Warwick, RI / 76 miles away from Gloucester, MA

    Recent Arrival! KIA CERTIFIED / CPO WARRANTY *, One Owner *, Clean CAR-FAX *, Sorento Hybrid EX, 1.6L I4 DGI Hybrid Turbocharged DOHC 16V LEV3-ULEV70,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRHDLG0N5098117
    Stock: K26086A
    Certified Pre-Owned: Yes
    Listed since: 08-28-2025

  • New Listing
    $26,998
    fair price
    $444 above market
    • 57,752 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 36 City / 33 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from CA to MA*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Fresno, CA / 2,603 miles away from Gloucester, MA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLG0N5106543
    Stock: 27788257
    Certified Pre-Owned: No

  • Stock photo**
    $28,995
    fair price
    $551 above market
    • 39,767 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 36 City / 33 Hwy MPG
    • Cape & Islands Kia (72 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in South Yarmouth, MA / 72 miles away from Gloucester, MA

    FOR AN ADDITIONAL 995.00 VEHICLE CAN BE CERTIFIED!Clean CARFAX. CARFAX One-Owner. Certified. Steel Gray 2022 Kia Sorento Hybrid S AWD 6-Speed Automati...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLG6N5113478
    Stock: P223478
    Certified Pre-Owned: Yes
    Listed since: 06-26-2025

  • Price Drop
    • 62,528 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 39 City / 35 Hwy MPG
    • Icon Motors of Framingham (44 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Framingham, MA / 44 miles away from Gloucester, MA

    Icon Motors Group is built on over 15 years of automotive excellence, backed by the trust of more than 1,500 satisfied customers, and with a stellar 4...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRH4LG1N5070374
    Stock: 3932
    Certified Pre-Owned: No
    Listed since: 08-15-2025

    • 32,727 miles
    • No accidents, 2 owners, personal use
    • 6 Seats, 39 City / 35 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from NE to MA*
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Omaha, NE / 1,309 miles away from Gloucester, MA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRG4LG4N5090640
    Stock: 27368874
    Certified Pre-Owned: No

  • New Listing
    • 52,354 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 39 City / 35 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Richmond, VA / 502 miles away from Gloucester, MA

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRG4LG4N5069741
    Stock: 2003853519
    Certified Pre-Owned: No
    Listed since: 07-03-2025

  • Price Drop
    • 93,226 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 36 City / 33 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Atlanta, GA / 963 miles away from Gloucester, MA

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLG5N5082014
    Stock: 2004018545
    Certified Pre-Owned: No
    Listed since: 08-29-2025

  • New Listing
    • 36,945 miles
    • No accidents, 1 owner, personal use
    • 6 Seats, 39 City / 35 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from NC to MA*
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Jacksonville, NC / 650 miles away from Gloucester, MA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRH4LG8N5069657
    Stock: 26788570
    Certified Pre-Owned: No

  • New Listing
    • 38,371 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 39 City / 35 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from CA to MA*
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Bakersfield, CA / 2,610 miles away from Gloucester, MA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRG4LG4N5109994
    Stock: 27770119
    Certified Pre-Owned: No

    • 37,749 miles
    • No accidents, 1 owner, personal use only
    • 6 Seats, 36 City / 33 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from OH to MA*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    Close

    Located in Columbus, OH / 665 miles away from Gloucester, MA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    35 Combined MPG (36 City/33 Highway)

    Listing Information:

    VIN: KNDRGDLG0N5118269
    Stock: 27669136
    Certified Pre-Owned: No

  • New Listing
    • 48,702 miles
    • No accidents, 2 owners, personal use only
    • 6 Seats, 39 City / 35 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Back-up camera
    • Bluetooth
    • Navigation
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Houston, TX / 1,637 miles away from Gloucester, MA

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    37 Combined MPG (39 City/35 Highway)

    Listing Information:

    VIN: KNDRG4LG4N5086264
    Stock: 2003992992
    Certified Pre-Owned: No
    Listed since: 08-22-2025

Showing 1 - 21 out of 55 listings

Consumer Reviews for the Kia Sorento Hybrid

Read recent reviews for the Kia Sorento Hybrid
Overall Consumer Rating
3.8 out of 5 stars13 Reviews
Write a vehicle reviewSee all 13 reviews
  • 5 star
    (38%)
  • 4 star
    (38%)
  • 3 star
    (0%)
  • 2 star
    (8%)
  • 1 star
    (15%)
4 out of 5 stars

Like The Car, But Be Warned

James S., 11/30/2022
2022 Kia Sorento Hybrid S 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
I had driven a Hyundai Sonata hybrid for many years and loved the car. My wife was the pleased owner of a Kia, so when I saw a 2022 Sorento hybrid become available at a relatively good price, I decided to make the switch from my Sonata. The Sorento hybrid is an impressive vehicle. Despite the reports from some owners of disappointing fuel economy, I have been getting 40 MPG. … Amazingly enough, that is even better than the mileage my Sorento hybrid had afforded, despite the Sorento being a larger vehicle. The gas station trips will be few and far between. The Sorento is also equipped with numerous interesting technological features. There are even two levels of lane-assist driving. Not something that I have elected to use, but it might come in handy for those wishing to take a cat nap while driving. I am pleased with the ride quality, and the six passenger seating comes in handy with the grandkids (though I would have preferred seven passenger bench seating). Now for the caveat. On my fifth day of ownership, I repeatedly tried to start the car without success. The interior lights worked, but the car was otherwise as dead as a doornail. I wound up contacting the Kia road service that was part of the warranty, fearing wisely that the car might ultimately have to be towed all the way to a Kia dealership. After the usual two hour wait, a tow truck did arrive. The driver tried, also without success, to jump start the car, then tried to shift the car to neutral so that it could be towed in the normal fashion. That brings us to the first major issue. The car was designed with an unusual rotary shift dial on the center console. Without power, there is no way to shift the car to neutral. Normally, such a vehicle will also be equipped with a "shift lock release" somewhere on the console or dash to compensate for this and to allow an emergency shift to neutral. But as far as anyone can tell (and that includes the local Kia dealers and the national Kia road service personnel), this car lacks that feature. That is a very fundamental design problem. To return to the narrative, the first tow driver departed and informed me that he had called for a second truck to come out. Well, after waiting another two hours, that second driver appeared and simply went through the same futile motions. I was then promised a third truck that would be properly equipped to deal with the issue. That truck did not arrive until late the following morning. The driver had to employ a wheel lift and dollies to transport the car to the dealership. Needless to say, most tow trucks do not come equipped with these mechanisms. The bottom line is that it was almost 24 hours before the car was to get to the Kia service center. But that was just the start of the odyssey. The dealership was initially unable to figure out the source of the problem. They admitted that the hybrid was so new that they were not really familiar with the technology of the vehicle. They had to coordinate for several days with engineers at Kia central headquarters before diagnosing the issue as a defective starter button. So that should be quickly rectifiable, right? Wrong. I was told that it would take around 5 business days to get a new switch! That is a clear indication that certain essential parts for this car are not being stocked regionally. But even so, one would think that the equipment would be sent for overnight delivery as a simple courtesy for Kia customers. Well, apparently not. As it turned out, it took nine days for the item to arrive. In total, I was without the Sorento for a couple of days short of three weeks. The one saving grace is that after about a week without the vehicle, the dealership provided a rental car through Enterprise. Without that, I would have been beside myself. Was this untoward experience an extraordinary occurrence? Probably. As I mentioned, I am otherwise impressed with the vehicle. But potential buyers should at least be aware of the issues I encountered.
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