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Consumer Reviews for the Kia Sorento Hybrid
Read recent reviews for the Kia Sorento Hybrid
Almost perfect
Jay Bee, 06/22/2022
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
We purchased this vehicle just over a year ago, with the intent to enable long road trips with decent gas mileage. In the year we have owned our Sorento, it has delivered beyond expectations with regard to the driving experience. The seats are comfortable, the ergonomics conducive to long trips, and the technology is very useful. The adaptive cruise control is great at cutting fatigue, … and the lane keep assist, lane follow assist and forward and reverse alerts work very well. We average 38 - 40 mpg, driving in hilly terrain in Southern California.
Our ONLY complaint is (for us) a big one and may lead us to trade in the vehicle for another brand. Specifically, we repeatedly get a warning light reading "Refill Inverter Coolant" which is an alarming thing to see, and the placement of the light precludes use of most of the dash computer functionality. We have been to two separate dealers and they have both been unable to determine the cause of the light, nor have they been able to stop it from recurring. Both dealers indicated this "false warning light" is pretty common across Kia's hybrid lineup, but they had no idea how to rectify it. Several posts in owner forums indicate an over the air "fix" is scheduled, but is yet to happen (and the dealers are unaware of this "fix").
The latest incident was while traveling several hundred miles from home, through the Arizona desert. Pulling into the dealer with fingers crossed (hoping to NOT overheat something) we were again told the vehicle was fine and we could drive it the rest of the way home.
If not for this alarming, recurring error message, I'd give this car a 5 star review. As it is, with today's hot used car market, we may well trade it in for a comparable Toyota product, a brand we have had great experience with over the years.
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