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Consumer Reviews for the Genesis G70
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Love the car; customer experience, not so much
Marc , 08/14/2021
2021 Genesis G70 2.0T 4dr Sedan (2.0L 4cyl Turbo 8A)
I’ve had my 2021 G70 for a month now and I love the way it drives, looks, feels, and sounds. This is a Prestige with every bell and whistle available. The interior is amazing: I just sink in and enjoy the drive, even if it’s just to the store and back. But getting this car in my garage was a torturous process of awful local dealership experiences that evoked third-rate used car lots … rather than a luxury brand (I ended up traveling 200 miles away to get this car). I went in for my first service today (locally) and the experience was just as bad. Genesis/Hyundai: train your people! You will never be a competitive luxury brand when every customer experience is a joke. Up your game. Don’t make me regret that I bought this car. The 5 stars is for the car ONLY. Customer experience is 1-star.
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