Used 2012 FIAT 500 Consumer Reviews
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Don't buy a Fiat
Sue G, 02/02/2016
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
20 of 22 people found this review helpful
Don't buy a Fiat because they don't stand behind their products!!!!! I purchased a used 2012 Fiat Pop May of 2014. In June of 2014 it needed a new purge valve solenoid and had a rotted transmission ground strap. The vehicle at that time had 54,274 miles on it. It had to go to the dealership in Johnston RI to be repaired. In December 2015 I had to replace a broken motor mount. My mechanic also stated that the control arm needs to be replaced. He called the dealership in Johnston RI and was told the parts on the 2012 control arm had been replaced with what the 2013 Fiat has because of poor engineering and that we would have to buy 2 lower ball joints, axles and knuckle bearings. The cost 1,800 not including labor. He asked if it was a recall and was told it was not. They advised him that if the vehicle was still under warranty and under 60,000 miles they would cover it. My anger comes from that vehicle would have been covered had the dealership done the right thing when the car was there in 2014. They knew at that time those parts were faulty. January I broke down and needed to be towed because of the Alternator and battery. February I need a thermostat, sensor and housing. What next???? I called Fiat to complain and all they could say over and over again “The cost of parts denied and the vehicle is out of warranty””!!!! I'm not asking about reimbursement on all the other repairs. They just need to do the right thing and stand behind the faulty parts when they knew it was an issue. Not to mention you can only get the parts from the dealership and they are rude and difficult to deal with. The cost I just shelled out for the alternator 389.70 and battery 155.69. Total for that repair with labor 741.98. I purchased the vehicle for 9,000 after my trade in. I am so angry I just want to get rid of this vehicle but can’t. I still owe 6,000 on it and when I looked up the Kelly blue book the car is worth 3,000. All I want is for them to repair this control arm issue with no cost to me and they won’t!!!!! Learn from me and before you buy do lots of research. The parts are very expensive and the dealership and customer service are sneaky and very rude to deal with.
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Should have known better than to buy a Fiat
Maureen M, 08/11/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
14 of 15 people found this review helpful
I bought my 2012 Fiat 500 Pop used. This was 2 years ago and it had 36,000 miles on it. (Found out it had been a former rental car...in Las Vegas). The only reason I chose this one was it was the only used automatic they had (I can drive a manual but in L.A. I choose not to). Electrical problems from the start. Warning lights always coming on (Check engine). Half the time they couldn't say what was wrong. For a couple months the car went to service every other week. Finally got that to stop then one day I turn on the car and the mileage was blinking. Again to the shop for resetting. I took my car in for an oil change a couple weeks ago and was told it had a leak (somewhere where they needed to drop out the engine). $89 for parts. Over $1k for labor. (Not had it done). This past Friday I pushed the button to lower my drivers window and heard a thunk. Window dropped an inch and has stayed there. Getting it fixed today. Thankfully (without being consulted when I bought the car) I somehow ended up with the extended warranty - Maximum Care. So the window will be just $100 (deductible). Going to find out if the oil leak is covered as well. I wanted to trade in the car for a new 500L since they contacted me looking for 2012 Pops. Too much negative equity. Well no kidding. This thing had negative equity when I bought it. Kicking myself for not buying the brand new Toyota Prius C that I test drove at another dealership. As soon as I can this car is gone!
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2012 FIAT 500 for sale near you
3 of 86 listings
- Sport 2dr HatchbackMSRP: $3,450102 mi away
- Sport 2dr HatchbackMSRP: $5,999395 mi away
- Pop 2dr HatchbackMSRP: $4,75063 mi away
See all 86 listings
CUSTOMER SERVICE IS PATHETIC
lamorty, 03/05/2012
2012 FIAT 500 C Lounge 2dr Convertible (1.4L 4cyl 5M)
14 of 15 people found this review helpful
I also have had "issues" with my Fiat. Some are being rectified others...my loss. Will need to wait for 6-8 weeks for a part r/t the strut. Concerned with an event.. "slipping into drive" while idling. Not explanable nor able to recreate. Now I am concerned with safety Poor customer service including refusal to give reasoning in writing, an e-mail address and also to give me the persons last name that denied minor repair. Response: "I contacted Fiat Canada via phone and therefore my response was to be via phone". Requested an appeal and denied...told she was the final say and was speaking for FIAT. All I can say is buyer beware!!! Well with FIAT CANADA anyway!
That happy Italian feeling
sruczko, 02/08/2012
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
14 of 15 people found this review helpful
I traded in my Elantra for the FIAT and so far I'm extremely pleased with the car. It is a very coherent design, with everything I need and nothing I don't. I'm tall (6'5") with long legs and the Pop without sunroof fits me perfectly. A very tight little car with peppy performance IF you understand how/when to upshift and downshift to take advantage of the small engine. I have a base car with no options except alloy wheels and I'm amazed at all the features FIAT built into this car.
THE WORSE VEHICLE I HAVE EVER OWNED!
Clarisse Barcelos, 11/16/2015
2012 FIAT 500 C Lounge 2dr Convertible (1.4L 4cyl 5M)
14 of 15 people found this review helpful
I have owned this vehicle since April of 2012, and since the first week I bought it, I've had nothing but problems with it. From the rear brake lights going out, to damage tires, bad tire/wheel bearings after short time of ownership, convertible top replaced twice, electrical issues, trunk issues (not opening - 4 times since 2012), soft top roof leak, etc.
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