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Used 2012 FIAT 500 Consumer Reviews

3.8 out of 5 stars
152 reviews

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2.5 out of 5 stars

Why me!!!

nalder620, 04/15/2015
2012 FIAT 500 C Lounge 2dr Convertible (1.4L 4cyl 5M)
39 of 41 people found this review helpful

700 characters...not enough. Since day one, this car has been the most unreliable piece of poop I have ever owned. Fiat Canada has washed their hands of me, but i have decided to make all know, DO NOT BUY A FIAT!!! New transmission, new suspension, new clutch bearings, new PCM computer, rattling all over, paint peeling, lights burning out all over the place, 35 trips to the dealer and problems that they can not even fix after 8 tries!!! My car sounds like it want to start, but does not catch, have to do everything from the beginning and will start on the second shot! Thank goodness I bought a 5 year bumper to bumper warranty!!! I feel bad for those that only had a 3 year warranty :(.

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2.75 out of 5 stars

Very Unhappy

veryunhappy52, 04/08/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
24 of 25 people found this review helpful

I was driving at a speed of 55 mph when without any warning my car shut off. Thank God I or someone else was not hurt. My fiat is a 2012 with 53000 miles on it. The only thing Ive had to do is replace both brake lights at the same time and a headlight. When the car died, I could not get my key out of the ignition nor could I get the car out of gear. It had totally locked up. Just called the dealership and the car wont even communicated with the computer to find out whats wrong. Sounds expensive to me.

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3 out of 5 stars

Originally Excited, Now Regretting Purchase

C@, 01/13/2016
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
14 of 14 people found this review helpful

2012 Fiat: 43,208 miles - Automatic Trans. Purchased July/August 2014 from a seedy local dealership whom can't be held accountable for this "Lemon". It drives GREAT, when it's working but I live in the U.P. of Michigan. Hard winters are common and the car doesn't have much clearance (which I knew purchasing the car and wasn't worried). However, the digital displays do not work after 20 degrees (and in the winter that is normally -20 degrees). 25 minutes is usually how long i had to run the car to warm up the car enough for the digital displays to work properly (which wouldn't be bad except the accurate speedometer is digital). When I first logged on to their online service/maintenance report- I had seen that it was in for electrical work (I believe) twice, and did not think anything of it at the time. However, around Thanksgiving of that same year I had to send my car to the car dealership in Traverse City for work to be done. I did not get my car back until late December 2015 because the parts were out of stock. The customer service department was very nice about the delay, and towing to the customer service department was paid by the Fiat brand because it was under warranty (I paid for bridge tolls $50.00). I had to make arrangements to get a ride to Traverse City to pick up my car because they were going to charge me to bring it back. The dealership in this area that sold me the car, Fernelius Hyundai, would not help me in the slightest besides giving me a lender car for three days around Thanksgiving- they said it was my problem and I should be thankful for their generosity. When I received my car it worked fine, but then in February of 2015 the same thing happened again. I received free towing to Traverse City, and I had to pay bridge tolls again. This time customer service in Traverse City said they couldn't find the problem, but it seemed to be working fine (my theory was that since it is warmer in Traverse City they didn't have the same issue). Now it is January 2016, we had a warmer than normal winter. AGAIN, I have the same problem with my Fiat. I again will have to send it down to Traverse City to get it worked on, however, I don't believe it will fall under the 4 year warranty/50,000 miles. This means I will probably have to pay for the towing and bridge tolls out of pocket. I cannot in good mind sell my car. I believe Fernelius Hyundai knew of these problems. I no longer have access to the previous service records on my car that I can tell. I believe I have no protection in this but want to try. I can't believe there isn't a recall on my 2012 Fiat after having the same problem YEARLY.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3.13 out of 5 stars

Don't waste your time and money on a Fiat

portlandmaine, 07/07/2015
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
20 of 21 people found this review helpful

I love driving this car and it does turn heads, but it's in the shop a lot. I was willing to tolerate that since it's still under warranty, until the clutch "wore out". I've been driving a stick for 30+ years and have never worn out a clutch, so, in spite of what Fiat customer "care" said, it was not caused by my lousy driving. Although the rest of the car is still under warranty, the clutch is a wear item and is not covered. My car suddenly was undriveable (a potential safety issue), it was stranded 200 miles from my home, it cost $1200 out of my pocket to repair and over $300 in rental car fees to get home and then get back to pick up the car. This at less then 40K miles.

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1 out of 5 stars

Not good

cacplanor, 11/17/2014
updated 05/17/2016
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
26 of 28 people found this review helpful

2013 Sport purchased new now with 34K. Same problems many others are facing. Starting stumble, clunks heard and felt through steering system, suspension bumpers, eating tires once a year! Its nice to look at and fun to drive but that's about it. Run away if you appreciate what a "good" car is. Chrystler doesn't care if your car is broken, they'll tell you it's all "normal". You know, that "normal" clunk in the steering. The same clunk which would have stopped you/me from buying the car if a new one made it! Mine had that "norma"l clunk after only 6K miles. Thanks for that screw Chrysler, I won't soon forget it! Your cars suck and Uncle Sam should've let fail like you deserved. Got worse! Clutch pressure plate springs failed at 59k. Fiat considers this a wearable item only covered by a 1 year, 12k mile warranty. All other clutch parts are un-worn. Disc looks new! Fiat demies any known issues with these pressure plates, yet many 5 speed owners are in this boat, weird!?! Garbage car from a garbage brand. Traded in at a HUGE loss after only 3 years. $14,000 in depreciation. I would NEVER buy another Fiat. If they were the last car company on earth,, I'd ride a bike.

Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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