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Luther Hudson Chevrolet GMC

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Luther Hudson Chevrolet GMC
1220 Crest View Dr, Hudson, WI 54016 (map)
Today 8:30 AM - 5:00 PM
Sales Rating
3 out of 5 stars (21)
Recommend:
Yes (1) No (1)
Service Rating
2 out of 5 stars (33)
Recommend:
Yes (0) No (1)
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Dealership Service Review

2 out of 5 starsservice Rating
Not Happy
Written by Wyldeone on 03/22/2016
Truck was towed to there shop. They called me and told me what happened to it. When I received the service invoice, it stated something totally different happening. I feel I paid for parts that there was nothing wrong with that they changed, trying to diagnose what was wrong with my truck. I feel they don't look out for the customers best interest.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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wyldeone on 03/31/2016
UPDATE After I voiced my concerns to the dealership they re-installed my old parts that were in question and refunded me the cost of of the service. I would also like to say that everyone in Service Department was very professional and courteous to work with during this incident. Thank you Hudson Chevrolet
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