Rairdon's Dodge Chrysler Jeep of Kirkland
Dealership Sales Review
Purchased a new Jeep Wrangler for my wife from Rairdon Dodge Chrysler Jeep of Kirkland, December 2011. The jeep had water inside at the time, sales manager told me it was caused by an open window and not to worry - they would dry it out and guarantee no leaks. I have two signed condition of sale documents from Rairdon. After 5 repair attempts the Jeep still leaks and is mold growing inside. Come to find out these Jeeps are prone to leaking and at the time I was told not to worry their service department had a back log of leaking Jeeps to repair. Two days after the most recent repair (2 weeks ago) there was 1 inch of standing water on the drivers side floorboard. Now they are telling me I should take it to an auto body repair shop to see if they can resolve the problem. Rairdon lied about leaking Jeeps and is unwilling to resolve my problem just keep getting the run around & offering me excuses.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable