Rairdon's Dodge Chrysler Jeep of Kirkland
Dealership Sales Review
Saw one of their wranglers on Cars.com at good price, called them and was told it is available. I went in the same day. When I arrived, I was told that the jeep I saw online was sold last night (though I was told otherwise over the phone). They found another one, with similar specs, but the price was bumped by 200 bucks. I didn't wanted to waste my long trip to dealership, so agreed to go ahead with the sale. Then I was told that I cannot pay in cash and must finance through them; and if I want to pay in cash, I must pay an extra $1000, as they make nice money on financing. So I had to agree to the financing and had my credit check done. Then finally when we were ready to sign the deal, the numbers magically were switched and an extra $1000 was added to the base price. When I protested, I was told that I am mistaken and the price on the paper was the price I earlier agreed on. It was three strikes for me, so I decided to leave. Before leaving, I did showed the salesman the email from them with the correct base price. He then countered that probably his manager made a mistake (really?), and he can get it fixed. But I had enough and just left. I had bought my last jeep from them in 2011 but would never go to them again after this experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No