Rairdon's Dodge Chrysler Jeep of Kirkland
Dealership Sales Review
Not sure if this qualifies as a scam, but certainly an example of a business' disregard of their customers time and feelings. We had gone to a jeep dealership, browsing for a car in Kirkland and was approached by a salesman who asked us which car we were thinking of. We said we wanted a 2nd car, our budget was 10k$, a convertible would be nice if possible, and that we were willing to take the hit on year and mileage. After looking around, we were offered to test drive a 2005 nissan 350z that we were looking at. The price tag on the car was 19k$. We said that this was way out of our budget, so it is a waste of time, but he said to do it as a favor, since it will make him look better to his manager. My wife and I test drove the car and when we returned, we were given the offer of 13,900$. While we were thinking about this, they also offered to show us an AUDI A4 which they later offered at 13k$. They even asked us to ride in it on the way to the office just to see how it's like. Instead, they took us around a few blocks. After long deliberation, we said 10k$ was our budget and left. As we were leaving, the salesmen who were playing ball outside shouted 'hey we can cut off the top of a jeep for you' and 'hey we can give you the s2000 for 6k$'. We ignored this obvious ridicule, not knowing what we did to deserve such treatment, or not really being sure if it were meant as insults. We knew 10k$ wasn't much, but we were up front with our budget. When we got home, we did more research on the car and decided that it was a good deal for that price, providing that everything checks out if we got a carfax. We carefully considered our financials, and reluctantly decided that we will upgrade our offer to 12k$. On Sunday, we went back to give this offer, and brought my friend with me to check the car and see what he thinks of the condition. After long waits, and talking to different sales agents, they said that they cannot do lower than 13900$. We offered to meet halfway, and they still said they can't do it, so we left. Later that night, we decided to get it and called them, but the sales agent we originally talked to said he was busy and offered to call back, but never did. Monday morning, we called them to say that we will pay the 13,900$ and a sales agent told us ok, so we went there in the afternoon to close the deal. When we got there, we were made to wait again, then the original salesman came and told us that there was a mistake, that the price should be 19,300$. At this point, we couldn't take it anymore, so I asked to talk to his manager. The manager came out and the salesman asked us to follow them to an area of the lot where no one can hear us. We asked how could a mistake like this be made, when we had been talking about 13,900$ all this time. The manager said smugly, we made a mistake, sorry, if you want this other car, I can make you a deal. We said no, we had been talking about the Nissan all this time, and he plainly said, sorry I can't give it for that, goodbye. He also said that no offers were written with his signature nor can be proven. I said the sales agent showed us these numbers in writing, and to show it to us, but he said that we won't find it there. As we were walking away, the manager offered his business card so I said sure, I'll take it for future reference. While walking to their office, I continued to express my outrage that they should have just been honest from the start, as we were, and nobody would have had to waste their time. My voice was getting loud at this point, and the manager said he will call the police if I don't lower my voice. I said sure, call the police, in desperate hope that they might bring some justice. Besides, I would love for customers to ask why police were here. He never called the police and we eventually left hurt and disgusted. Obviously, we were fools for believing the price in the first place, and for not realiing that it was only a lure. But they hav
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No