Rairdon's Dodge Chrysler Jeep of Kirkland

Another terrible experience at Rairdon's Jeep of Kirkland, but this will at least be the last time... I've been a sales and service customer here since I purchased my 2012 Jeep here new. The vehicle has had ongoing issues with squealing coming from the engine since its first oil change. After replacing multiple components numerous times for the same issue, they have now decided it needs an alternator (the one thing that wasn't replaced during all of the other attempted repairs) and refuse to cover it under warranty. Now if this was caused by abuse or neglect I would completely expect to have to pay out of pocket for the repairs... same for maintenance, but absolutely not for an ongoing warranty issue. After reminding them of the ongoing issues they still completely refused to help. The manager (with the authority to resolve the issue) was busy all morning and couldn't be bothered. I guess I'll have to find a new (non-Rairdon's) dealer for all my maintenance and service and I guess they'll have to find another sucker to take advantage of... Be warned this dealer, will NOT stand behind their product or services. *UPDATE* Rairdon's service manager called me back to discuss the situation. She said that she reviewed my service history as well as this review. After lecturing me a bit about "how things work", she explained that they would NOT be willing to assist me further. So here's what you get to look forward to here at Rairdon's... Terrible service followed by more terrible service after you complain. Do yourself a favor and find a good, reputable Jeep dealer. There's plenty of them out there, just make sure Rairdon's is not in the name.